 Guest Reviews
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88%
Recommend This Property
Overall Experience 4.4
88%
Recommend This Property
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Consistently high quality of services
Bymm_mm
17 December 2021
This is a great InterContinental hotel and I have stayed with it since it opened a long time ago. The quality of services is consistently high and I recommend this hotel to both business and leisure travelers. Thank you the team for your services.
Feel like home
Bymm_mm
16 December 2021
This is a great Holiday Inn in Shanghai and the team is always warm and helpful. The front desk staff (Selena, Mr. Huang, Cassey in particular) is very responsive and dinning hall staff very welcoming. Thank you all.
Great location, great rooms, great service
ByByron
29 November 2021
Always happen to stay at the IC Pudong. It's convenient to grab transport, reasonably close to Pudong airport, plenty of places to explore in the immediate vicinity.
出差好住处
ByChurchSong
23 October 2021
出差好住处，让商务出行变得便利，专业，希望可以提高房间清洁度
服務一流
ByGary
19 October 2021
整體來說從進門開始就可以感受到人員的熱情，以及無微不至的照顧。酒店人員素質非常高，就連與酒店借了HDMI線後無法正常的連接到電視，都會有專業的人員解決問題
Another excellent stay at the Intercontinental
ByChateaux69
07 October 2021
Apart from the steam room not working (again) I had a great few days at the Intercontinental Pudong but I was a little disappointed about floor 24 being closed still. The room was spotless and breakfast first class.
床铺舒适，服务一流
Bydandan
25 September 2021
服务周到，早餐丰富，床铺舒适，景观挺好，沟通到位。
Old-fashioned but Good Serivce
Byatla
24 September 2021
Good location and fair price. Would love to come back again when the executive lounge is reopen.
Although this is the oldest intercontinental in Shanghai of 20 years history that the room and recreational facilities (esp. the tiny swimming pool) might be somehow antiquated nowadays, the hotel staff provides me with great service. I want to say thanks to Frank from concierge and Craig and Cynethia from the front desk. Thank you for your kind assistance.
One thing which might need a little improvement is the staff attitude during the early morning hours after midnight.
Business trip in Shanghai
ByDzarash93
10 September 2021
The hotel offers comfortable rooms and the quality of mattress is good, room very clean. However in this hotel, they are quite stingy with room upgrades, even for Spire Elite member they just give you a regular room in the club floor and nothing more. During my stay the hotel was almost empty and definetely not full. They could offer better benefits to Spire Elite members.
Comfortable and good service
ByMatt
28 August 2021
The room was very comfortable and the staff were extremely helpful throughout the stay. The food available in the club facilities was good. The gym was well equipped and a pleasant environment. The only negative was the pool which seemed to be open to the public so was usually crowded with children and not very clean.
床很舒服，位置和服务一流，早餐很棒
Bywolfden
24 August 2021
床很舒服，枕头很好，倒下就睡着。周围也不吵
位置和服务一流，位置最重要，其次是服务，都很不错
早餐很棒，自助早餐很多选择，非常棒
Comfortable bed but a few hygiene issues.
ByMrNobody
19 August 2021
Intercontinental’s beds are extremely comfy, and that is why I chose Intercontinental. But what is not in my expectations was the insects flying around the washing basin in my room. It is rarely seen in a luxury hotel, hope the staff will get it right. Overall experience was good. Breakfast was just okay.