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InterContinental Shanghai Pudong

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Hotel Reviews for InterContinental Shanghai Pudong
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.4

based on 1131 reviews
86%
Recommend This Property

Ratings Breakdown

1131reviews

  • 5 Stars
    664
  • 4 Stars
    306
  • 3 Stars
    93
  • 2 Stars
    37
  • 1 Stars
    31

商务套有点老有点旧

By

9月 22, 2016

商务套和皇冠的套房差不多...未能升级到外交官套 有点遗憾

酒廊食物补充很快 ..

儿童区太简单了

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excellent stay

By

9月 21, 2016

club

Great location, friendly staff, good service, very clean - a true five star hotel at a good price

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枕头舒服

By

9月 20, 2016

club

床上用品都很舒服,前台和客房服务态度良好,入住体验佳。下一次入住酒店会更多地选择洲际品牌。餐厅的早餐服务也令人满意,品类较多,味道也很不错

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Worst food in Shanghai!

By

9月 19, 2016

Terrible long check in lines. Took forever to get to the room. It is almost impossible to get bad food in Shanghi - unless you stay here. Postively awful room service food - embarrassingly bad. Same with the breakfast. I don't know what they are thinking. Rooms are very small - almost Tokyo small and the amenities are very basic. Will not stay here again - inspite of it being one of our corporate preferred hotels.

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床铺枕头舒服,服务一流

By

9月 19, 2016

床铺枕头非常舒服,服务很热情,我会继续尽可能的选择洲际及IHG的其他酒店。希望你们能继续保持现状。没有那么多字可写啦!没有那么多字可写啦!没有那么多字可写啦!没有那么多字可写啦!没有那么多字可写啦!没有那么多字可写啦!没有那么多字可写啦!

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service is good

By

9月 19, 2016

serivce is good
serivce is good
serivce is good
serivce is good
serivce is good
serivce is good
serivce is good
serivce is good
serivce is good
serivce is good
serivce is good
serivce is good

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服务一流

By

9月 19, 2016

酒店虽然比较老,但是服务周到,泳池较小,希望能改善,环境不错。。。。。。。。。。。。。。。。。。。。。。。。。。。

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Schöne Zimmer, guter Service

By

9月 19, 2016

platinumelite

Sehr guter Service. Die Zimmer sind großzügig und sauber. Frühstück ist vielfältig für jeden etwas dabei. Check in/out funktioniert zügig.

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員工友善

By

9月 19, 2016

club

Staff are friendly. Hotel room is clean and comfy.

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愉快的入住体验

By

9月 18, 2016

酒店位于陆家嘴区域,地理位置优越!周边商业配套发达!员工服务十分热情专业,入住时送到电梯口,尤其是壹阶层餐厅的Lisa Zhu,服务热情周到,对我们的孩子特别关照,强烈点赞!

Ps:小瑕疵,深夜睡觉时会有轻微音乐声,望能改进。

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一次很好的住宿体验

By

9月 17, 2016

到访上海进行一次假期旅行,选择入住汤臣洲际,总体来说是一次很好的入住体验。

邮件沟通后升级了伪套,有赠送水果和饮料卷,房间也很干净,酒店比较老,但设施达到了洲际的水平。

感觉礼宾服务有改进空间,没有主动问好,也没有主动帮助拿取行李,没有行李车。

总的来说是很不错的,下次到访上海还会考虑!

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老酒店,老手段

By

9月 15, 2016

通过官方客服电话预定的商务套房。客服说这个房型在行政房之上,包含行政待遇。
到了酒店,会员坐席,前台接待人员就不是很友善,完全不会低声说话。
她告知我,我的预定里是没有行政待遇的,但是由于我的会籍关系,她会帮我升级有待遇。(到底是酒店前台在撒谎还是客服在撒谎我不得而知)
酒店很老了,电梯很慢。
来到行政酒廊,这里的工作人员都不会笑,感觉有人欠了他们很多钱。
我拿了一个李子,却发现李子上面 都是泥,脏的可以!IC的提供的水果居然可以这么脏,是需要客人自己洗吗?想想都可怕!
后来就再也没碰过这家酒店的任何食物

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