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InterContinental Shanghai Pudong

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Hotel Reviews for InterContinental Shanghai Pudong
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.4

based on 1256 reviews
85%
Recommend This Property

Ratings Breakdown

1256reviews

  • 5 Stars
    742
  • 4 Stars
    336
  • 3 Stars
    101
  • 2 Stars
    40
  • 1 Stars
    37

床上有异物

By

20 January 2017

床上有异物,睡起来非常不舒服。已拍图片。酒店的前台,办入住时非常慢。并且并没有识别出我是大使会员。房间非常冷,空调不管用。向酒店前台提出后。竟然说中央空调调节不了。最后只能用电暖器来取暖。这一点感到很失望。就没有什么解决的办法吗?

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床头柜上有垃圾

By

19 January 2017

club

如果不是美国同事选择的洲际,我是不会主动选择洲际的。体验太差了,花了很多时间在这个评论上面。这个调查太冗余了,又长又负杂。

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親切なスタッフと、清潔で過ごしやすい部屋

By

18 January 2017

スタッフの方に何を聞いても親切に教えてくれ、部屋も清潔で安心感ガありました。これからも上海を訪れり際には、必ず滞在したいと思えるホテルです。

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Excellent Service

By

18 January 2017

Excellent Service, best Hotel Staff courtesy ever had!
Fully matching expectations as Ambassador Program
Member.

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房間舒服, 服務蠻不錯

By

18 January 2017

club

房間乾乾淨淨, 很舒服的, 感受良好!
而且 服務蠻不錯, 員工都很好的, 每位人臉上都掛著笑容的;
早餐相對其他酒店是很好的, 選擇多, 所以一定會再入住!

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服务质量正在不断提高,让人倍感贴心

By

17 January 2017

12/25入住之后,1/5,6又和家人住了两晚,因为到上海的首选一直是锦江汤臣洲际。尽管1/5的入住时发生了一些小插曲(通过APP预约时备注信息没有得到清晰确认,导致换了两次房间,因此耽误了我和客户约定的时间,当时有些生气),最开始办理入住的Venessa小姐,IHG客户关系,酒店的客户经理的对应都十分好,很尽职。之后的入住是非常愉快的。尽管,当天给了差评,但是通过这次的入住,看到了国内服务业正在接轨国际,不是,应该是逐步领先国际。不管怎样,以后的出差,旅行洲际还是首选,上海的停留地也会首选锦江汤臣洲际。

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my stay at the intercontinental pudong

By

16 January 2017

platinumelite

excellent, wonderful and relaxing with a well informed and knowledgable staff.

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配套设施齐全,服务一流

By

15 January 2017

酒店设施齐全,装修偏旧,服务人员意识不错,可以弥补很多不足。
酒店前台设立多名外籍员工,应是从世界各地来培训的,请对这些员工进行针对国内人员的专业培训或者中文培训,以免造成沟通不便,引起不必要的误会。
选择洲际是因为可以升级房间,这项重要服务没有,那何必一定要住这里呢?

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床铺舒服,服务一流

By

13 January 2017

大床房床很大,很软,被子烘干的很干,盖起来很舒服,枕头软硬适中,总之还是很好的。二,服务也很棒,服务人员很热情,帮我房间进行了升级处理,让我有个较好的睡眠环境!

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枕頭與床鋪軟硬適中

By

13 January 2017

platinumelite

不論是商務或是家庭度假, 都曾入住過貴酒店, 都能得到令人愉悅的入住經驗.
客房與健身中心都令人滿意, 客房寬敞光線充足, 健身中心器材齊全符合需求

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Staff at the hotel - very helpful, friendly and professional.

By

13 January 2017

club

Overall good value for money.
I stayed in a "diplomatic suite" with a separate living room/work area, which was very well laid out and very comfortable but some of the furniture looked tired e.g. the leather coffee table in front of the TV was scuffed and cracked,The hotel is comfortable and well functioning but could do with a face-lift.

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调查问卷越填越多啊。床有点软。

By

12 January 2017

club

调查问卷越填越多啊。床有点软。
整体比较好,因为以前总住北京北辰洲际(鸟巢边上)
内饰比较喜欢。会议室很好。
早餐很喜欢。

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