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InterContinental Shanghai Wonderland

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Hotel Reviews for InterContinental Shanghai Wonderland
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.3

based on 62 reviews
81%
Recommend This Property

Ratings Breakdown

62reviews

  • 5 Stars
    39
  • 4 Stars
    11
  • 3 Stars
    8
  • 2 Stars
    1
  • 1 Stars
    3

對余山州際的評論

By

15 November 2019

对于洲际酒店舒适的住宿环境及员工的服务态度,一向满有信心,尤其是新落成的酒店,今次到上海旅游前一星期,发现这间個佘山世茂洲际酒店,故临时更改行程,欲体验一下对这间新酒店的感受,但在网上透过IHG订房时,因应酒店房间的类别种类繁多,故特意发电邮至酒店订房部查询;以了解房间之间的分别,没想到在电邮查询20分钟之内,马上收到洲际酒店宾客关系经理的长途电话,亲自解答及解决了我的疑难。相信住客入住的满意程度,相当部份全赖这班负责任团队及员工的努力。

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nice stay

By

05 November 2019

platinumelite

generally we have a nice stay with my parents. We really enjoyed the view of room and the amenity were perfect. A night is not enough and we will definitely come back again

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unusal Check in for VIP/Elite card holder

By

04 November 2019

When I checked in and since I am an elite reward member, the front desk server led me into a long corridor, down to the guest Lounge area for check in. I don't think I was ready to walk a long long way to get check in. We need to be greeted right there when we arrive and get to our bedroom right away. This VIP experience needs to be changed.

In addition, the VIP Lounge is a small food eating cafeteria. My expectation of a VIP Lounge would be a place decorated with classy finishes with comfortable chairs and not a bunch of cafeteria like tables. No a high end VIP Lounge!!

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San visits Wonderland

By

01 November 2019

platinumelite

We have spent over 1,000 nights in hotels outside the USA in over 150 countries. NOTHING can compare with the unusual features at this hotel. Carved out of an old rock quarry, this 18 story marvel stands alone. Two floors are underwater and the other 16 have spectacular lake and rock wall views. Glass floor mountain edge walkways, paddleboarding, rock climbing and individual hanging gondola rides are not found at ANY other hotel on planet Earth.
The Wonderland shines the brightest of ANY 5 Star.

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专业、热情及尽心的服务

By

24 October 2019

platinumelite

整体的住宿经验非常的美好,是有温度的服务,谢谢贵酒店所带来的美好回忆!

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房間安排不好

By

22 October 2019

club

娛樂性的要讓客戶覺得超值,但視角太扣分了,對於優悅會員,好像沒特別福利

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接待、客房服务体验友好

By

22 October 2019

platinumelite

一直很信赖小卢,将我和我的客人照顾到位,让我感觉很好。

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体验之旅-值得

By

09 October 2019

club

从酒店开业就一直关注,这次有机会入住,感觉非常不错。无论从地面还是坑底看酒店都会惊叹,伟大的建筑。

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Unique Experience

By

07 October 2019

platinumelite

This hotel provides an unique experience that it is built on an abandoned quarry. It is in the middle of nowhere but seems like there is development around starting to take place. Limited eating options at hotel which is pricey. Expect to pay when staying here for this unique experience.

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excellent hotel

By

18 September 2019

platinumelite

Justine, a true gentleman at the front desk, warmhearted, and details-oriented. made our day.

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Great IHG

By

17 September 2019

platinumelite

Great Hotel with very special setup. A little far away from city but worth to visit. Clean room and good restaurant

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Wonderful service at hotel executive lounge

By

14 September 2019

platinumelite

I really appreciate Torison and Felix they gave my family a wonderful stay experience in this hotel!
When I and my family using hotel executive lounge, Torison and Felix they not only provide professional service for us to enjoy the food and drink in lounge, they also give us a detail and interested introduce for hotel history and also how to enjoy hotel specified light

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