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InterContinental Shijiazhuang

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Hotel Reviews for InterContinental Shijiazhuang
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.6

based on 1171 reviews
91%
Recommend This Property

Ratings Breakdown

1171reviews

  • 5 Stars
    860
  • 4 Stars
    243
  • 3 Stars
    42
  • 2 Stars
    16
  • 1 Stars
    10

床铺舒适

By

20 October 2017

club

设施齐全,服务细致。唯一美中不足之处,是第一次去当地,酒店很快能提供当地的全市地图,第二次去,地图没有了,只有景点图。

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酒店服务态度有问题。

By

20 October 2017

platinumelite

酒店服务态度真心不太好,作为白金卡会员,没有享受到应有的待遇。前台的态度非常冷淡,说好会赠送欢迎水果,直到第二天退房也没送过来。早餐的品种不太多,我是早上6点30去吃早饭的,很多种类的食物都还没摆放完全,服务员陆陆续续从厨房送出来的。

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服务热情 宾至如归

By

19 October 2017

platinumelite

10月的一天,稍晚的时候到达酒店,还下着小雨!
礼宾小哥打着伞把我迎进大堂,并拖着行李将我送到前台办理入住,之后拖着行李将我送到客房。很感激!
我评价一家好酒店的标准很简单,要有回家的温馨和被关怀的感受。石家庄万达洲际酒店是一个很好的酒店!

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服务热情,早餐丰富,有地方特色

By

18 October 2017

club

到石家庄出差基本都是入住这里,从高铁站过来很方便,酒店前台服务快捷舒心。会员的赠送饮料很不错,早餐品种丰富,其中的地方特色小吃印象深刻,比如煎饼果子就好极了!

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房间宽敞

By

18 October 2017

club

房间宽敞,布局合理。酒店的沐浴用品看起来相对高级,味道也很棒。
早餐味道不错。
床垫感觉不太舒服,有点硬。

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务必看一下谢谢

By

18 October 2017

club

这次入住真的是最差的一次!因为我并没有享受到我应有的那些体验!之前入住,也真的不是像这次这么不好,这次首先就是一进门就有很多没打扫干净的!其次就是客服服务并没有很快很好的解决!让我等了很久!但电话里跟我说立刻来解决。最后就是住了几天后,打扫卫生的也不好好打扫了?厕所居然有个小西瓜虫的尸体!这些我都没有拍照!很后悔!希望你们这么大的集团真的可以好好管一下!起码对得起一下五星级的牌子!别砸了!

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服务比较差,不推荐

By

18 October 2017

基本上没有任何礼宾服务,礼宾部形同虚设,礼宾和前台非常看人下菜,让人很反感。前台效率较低。早餐厅服务比较一般。

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床铺舒适,服务一流

By

17 October 2017

club

有幸再次入住本酒店。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。

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生日礼遇

By

17 October 2017

生日当天,酒店赠送生日蛋糕,感受很好,人文关怀和细致入微的体验非常错,在此感谢酒店的细心和体贴,蛋糕很好吃,人员很热心,确实是不错的一次体验。

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床品舒适

By

16 October 2017

club

床垫床褥和枕头,比较舒服,能够让我进去深度睡眠,但窗外临近高速公路,所以噪音比较大。窗外景色还算美丽,想体验其它城市的洲际酒店

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客房舒适度一流

By

16 October 2017

客房很干净,床和枕头非常舒服,晚餐自助品种丰富,价格适中。而且提供空气净化器,非常贴心。WIFI的速度和稳定性都不错。沐浴水流温度合适,浴室干净。

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周边环境优

By

16 October 2017

club

整体不错,室内设施还需要提高,其他咨询服务还需要提升。服务人员的综合素质还需要继续提高,酒店内的餐饮服务水平和经营范围还要提高。

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