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InterContinental Wuxi

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Hotel Reviews for InterContinental Wuxi
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.5

based on 1408 reviews
87%
Recommend This Property

Ratings Breakdown

1408reviews

  • 5 Stars
    910
  • 4 Stars
    359
  • 3 Stars
    74
  • 2 Stars
    38
  • 1 Stars
    27

服务标准,入住满意

By

28 July 2017

platinumelite

入住满意,服务达到了应有标准。欢迎水果,迎宾饮料,早餐贵宾会员水果,夜床服务都提供了。房间台灯过热后会自动熄灭,需要再重新打开。

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酒店设施一流,值得推荐.

By

27 July 2017

club

无锡是我故乡,周末和家人一起回家看看. 提前10天在网上选了两件豪华单人床的洲际酒店入住. 中午天气很热,登记入住时还没有房,总台小姐很热情的给了4张酒吧的饮料券让我们坐着稍等,20分钟后就给钥匙了. 开门后发现房间很大,浴室设施也不错. 特别是床和枕头都很软. 总之一切都很好.

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性价比很高

By

26 July 2017

club

无锡君来洲际地理位置不错,交通便利,性价比很高。作为洲际,服务质量让人满意,设施完善,房间也宽敞明亮,视野开阔,早餐品种较为丰富,就是9点以后更新速度较慢,一些餐品需要等待较长时间。

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停车有陷阱

By

25 July 2017

酒店外的小路上停车要收30元一晚。入住的时候也没有人告知。以为那里是属于酒店的,但其实不是。最后在前台理论后他们把停车费报销了

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设施完善,房间整洁

By

25 July 2017

club

完善的设施,整洁的环境,适合休闲办公。服务人员服务态度很好,早餐丰富,提供的饮料不错。下次会去体验健身,游泳池等服务

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服务一流,设施完备

By

25 July 2017

酒店的环境很好,大堂很明亮、宽敞,前台的服务主动、热情。房间的条件很好,早餐的自助餐品种非常丰富,同在全球其他地区住过的洲际服务标准一致,赞一下酒店的全球统一标准。

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非常棒的住宿体验

By

25 July 2017

地理位置很好,交通方便,周围逛街购物,吃饭方便。有花园可供散步。酒店设施很好,工作人员热情周到。值得推荐并下次继续选择该酒店

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床铺舒适,服务一流

By

25 July 2017

club

客房的空間寬敞,中國風味的設計,又融合現代的的裝潢,確實令人感到舒適與安心,餐廳的服務人員與前台的服務,都是時常面帶笑容,

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早餐一般

By

25 July 2017

由于是暑假,早餐餐厅人员非常多, 有些菜品跟不上节奏。服务质量还行,其他都比较满意。 前台服务人员态度很好

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一流的服务

By

25 July 2017

club

酒店提供了优质的服务。从礼宾接待、入住、餐饮到客房体验均感觉良好。
在会员身份确认方面,未在该店住过的会员客人,需要先出示会员卡或提供会员卡号才能确认,而未能在登记入住系统中自动提示给办理入住的柜台人员。这一点稍嫌遗憾。

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套房挺大

By

25 July 2017

客房服务接入方便,前台接待有待提高,电话咨询很积极主动,并且能够积极回复电话确认行程。总体能够符合洲际酒店服务标准。只是停车场停车位与其他办公楼共用,停车及其不方便。

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服务热情,舒适的床铺帮助更好的入睡

By

25 July 2017

club

一如既往的选择洲际集团,床铺与环境恰如预期的那样,整洁且舒适,自然也是可以一扫旅途的劳顿。
一个小插曲,就是浴缸的水龙头,原本应该是可以切换花洒出水的,但不是什么原因无法切换,只要一开热水便花洒和龙头同时出水,搞的很不方便。
酒店的服务依旧很到位,告知了这个故障后,立刻派维修人员前来查看,在得知短时间内无法修复时,便安排了换房。
总体来说,对于本次入住还是比较满意的。

最后提个建议,希望能够加强对于设备的保养与维护。

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