 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property
Overall Experience 4.6
93%
Recommend This Property
|
Great facilities and services
ByTony79
พฤศจิกายน 18, 2563
Clean room
Beautiful facilities
Excellent breakfast
Great services
Nice beach
服務與設施一流
ByBEN FAN
พฤศจิกายน 18, 2563
整體酒店體驗有五星級水準，房間設計非常好，設備也保持得不錯，房務人員打掃十分勤快與快速，餐飲因為疫情關係很多餐廳沒有開有些可惜，海灘也有人維持乾淨，非常舒適。唯一最後要來開電梯故障，但是感覺沒有服務人員發現，導致在第一時間不知如何下樓。
超讚服務
Bymichael
พฤศจิกายน 17, 2563
飯店整體很棒,環境很棒, 風景很美
沙灘保持得很乾淨, 是一個可以待上多晚的飯店
My favorite stays in Phu Quoc
ByTruc
พฤศจิกายน 10, 2563
I enjoyed the beautiful and peaceful scenery at the beach and also view from the Ink 360 bar
The Sea Shack restaurant just added Thai and Indonesian foods to the menu and they’re good try
The room is spacious, clean and have good view of the garden and the sea
Average at best, good for the island
ByDannm
พฤศจิกายน 10, 2563
If you have stayed at other upscale properties are other even Intercontinental properties you’ll find service here to be average at best. The staff lack training to deliver a great guest experience. Therefore you can only rate the property on aesthetics which is nice but nothing so special you would choose this place over others. Whoever designed the bedroom lighting system also has no clue as to how people functionally use a room.
I didn’t really want to write this review but I did relay service issues to the front desk at checkout and to someone named Katt that emailed me directly but no one cares to follow up or respond so here we are.
Memorable stay
By
พฤศจิกายน 09, 2563
I love everything about my vacation at Intercontinental Long Beach Resort. Friendly and helpful staff, clean room, best beach in Phu Quoc, its tranquility and nice Vietnamese cuisine. One small thing to complain though, it’s that my private locker in the room is broken so I’m not pleasant about leaving my tech-stuff inside my room without any protection. Luckily there was no bad things happened.
Still, I would highly recommend staying at Intercontinental resort.
Great view and helpful staff
Bybachdt
พฤศจิกายน 06, 2563
I stayed two nights here. The room and rooftop bar has a spectacular view. All staff and managers were really nice and gave helpful assistance. Services are professional and available whenever I need. Overall, this is one of the best experience I've had in Phu Quoc so far. Definitely will come back again.
Relaxing long weekend
BySven
พฤศจิกายน 01, 2563
Great hotel room with an ocean view.
Very nice and knowledgeable staff.
快適
Bypierre taki
ตุลาคม 31, 2563
ガーデンスイートに宿泊。部屋は広くゆったりできる。一人でもカップルでも大丈夫そうな部屋の広さでした。
ルームサービスを利用したが、かならず所要時間を伝えてくれたので良かった。プールもきれいです。
Best service
ByJulie
ตุลาคม 31, 2563
Thank you Intercontinental Phu Quoc
Despite the low season due to covid 19, the resort and staffs here have done their best to provide guests with the best service.
From the moment we arrived on, everything is just perfect.
The staffs and their exceptional service at the resorts were second to none.
A point to note is that the renowned Ink360 bar on the rooftop is just like any other rooftop bar, average service and drinks. The staffs here talked in very casual tone and might not give that luxury feel like in any other facilities of the resort.
Great hotel
By
ตุลาคม 31, 2563
Great hotel in Phu Quoc. My children love hotel so much.
Wonderful experience
ByONEHCM
ตุลาคม 28, 2563
Beautiful, clean and tidy hotel! Very impressive swimming pool and rooftop bar! Staffs are polite and well skilled. Delicious foods at each restaurant. Safety measure against COVID is good. Felt safe.