If you are missing any points you can submit your missing stays and points in your account profile here: https://www.ihg.com/rewardsclub/us/en/account-mgmt/activity.
Welcome to the terms and conditions, a.k.a. "small print," where we are obliged to let you know this member exclusive offer is subject to availability and valid for stays from October 18, 2018 through February 28, 2019. Offer must be booked by October 22, 2018 under this exclusive rate code. This offer has a 7-day cancellation policy. You must cancel at least 7 days prior to arrival to avoid any charges. The 2X Elite Qualifying Points will be deposited into your account 2-4 weeks after you've checked out from your paid stay for this offer and are based on your base points earned from your qualified room rate. You must book with your member number to receive the points. The world being the way it is, additional taxes and fees may apply. Not valid in conjunction with any other promotions or offers. Not valid for discounted or negotiated rates, groups or existing reservations. Certain restrictions and blackout dates may apply. Finally, Kimpton Hotels reserves the right to cancel reservations booked with erroneous room rates.