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Quick Info



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Palo Alto Airport of Santa Clara County
20 Minutes, 10 Miles
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.7

based on 1410 reviews
95%
Recommend This Property

Ratings Breakdown

1410reviews

  • 5 Stars
    1181
  • 4 Stars
    130
  • 3 Stars
    50
  • 2 Stars
    21
  • 1 Stars
    28

Comfort but need work

By

26 January 2023

Overall property and location great.up to date. But could use maintenance work as a few amenities was not available in the room.

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Very Clean

By

24 January 2023

I loved the huge rooms, very comfortable. The breakfast is great and the Front Desk people were so helpful.

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Dirty Room

By

24 January 2023

I received the room dirty.

Vaccuming was requested and it was badly done 2 days after a second request.

The furniture was in bad shape and the shower was even worse.

This hotel used to be the best one in the area but now it is not.

I am going to use a different one next time.

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Bad service, run down property

By

21 January 2023

I have always liked the Staybridge franchise. This location has gone downhill a lot in the last 5 years. they are not willing to do repairs in the rooms (non working ice maker) and the staff was not any help with the WIFI issues . House keeping was marginal at best. they did not replenish in room consumables during my extended stay. I will continue to use Staybridge, just not this location. I don't think this is normal for all of the Staybridge franchise.

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