IHG Destined
- 标题
- 称谓
- IHG Destined 是什么?
- 简介
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IHG Destined is IHG's luxury amenity program, available exclusively to agencies working with IHG's luxury sales team.
- 排列顺序
- 01
为自己预订?
请务必以旅行顾问折扣房价预订个人旅行。
IHG Destined is IHG's luxury amenity program, available exclusively to agencies working with IHG's luxury sales team.
This portal is a resource designed to help luxury travel advisors working with IHG to access relevant information. The focus is on hotels and resorts within IHG's luxury and lifestyle collection of brands, but you can search for information on all IHG brands.
When staying on an IHG Destined rate, your clients will receive the following benefits per stay:
- $100 US credit (or equivalent local currency). Usage of the credit depends on the hotel, and does not extend to any facilities on property that may be run by third parties.
- Complimentary full breakfast for up to two guests.
- Locally-inspired welcome amenity.
- 所有房型均提供夜床服务。
- 提前办理入住和延迟退房(视房源情况而定)。
- One-level room upgrade within the room category, subject to availability.
- IHG One Rewards points for IHG One Rewards members.
Note that consecutive nights at the same property are classed as a single stay. Benefits will not be provided more than once if advisors break stays into multiple consecutive reservations.
The IHG Destined Rate is 10% commissionable. Additionally, if your client is an IHG One Rewards member and you make the reservation through the IHG Destined portal, you’ll earn 3 points per USD spent.
Only IHG Destined rates booked via the IHG Destined portal are qualifying rates.
您和宾客都必须是洲际优悦会会员,才能通过IHG Destined住宿赚取积分。退房前,必须将两个洲际优悦会会员号附加到预订中。预订中显示的 IATA 或 TIDS 必须与您在注册 IHG Destined 门户网站时附加到您的洲际优悦会帐户的 IATA 或 TIDS 匹配。
When you book an IHG Destined rate through the IHG Destined portal, your IHG One Rewards member number is automatically added to the reservation as the advisor.
您需要了解的重要事项:
- 您的客户必须是洲际优悦会会员,您才能在其住宿时赚取积分。
- Only bookings on an IHG Destined rate via the portal (including any IHG Destined special offers) are eligible for you to receive points.
- 在客户退房后,您的洲际优悦会会员号码不能附加到预订中。如果退房前预订的预订中没有您的会员号码,您将无法获得该客户的住宿积分。
- 您为客户进行的预订不会计入您自己的洲际优悦会精英会籍资格,也无资格参与任何洲际优悦会礼遇或促销活动。
- 如果预订中关联的其他顾问的洲际优悦会会员号码,或者您的 IATA 或 TIDS 与预订中的号码不符,则不会获得积分。
不可以,IHG Destined 礼遇仅适用于 IHG Destined 房价。
To book the IHG Destined rate, navigate to the Rate Preferences field at the top of the page and select “IHG Destined” from the drop down menu.
洲际酒店集团 Destined 房价通过 Sabre、Apollo 和 Worldspan 发布,使用的房价访问代码为 XLO。它通过 Amadeus 使用房价访问代码 LXO 发布。
通过全球分销系统 (GDS) 洲际优悦会“优拍” IHG Destined 需使用伪城市代码 (PCC) 进行管理。如果您认为您的代理机构的 PCC 尚未建立,请联系您的洲际酒店集团客户总监。
Yes, you can call or email a hotel that's part of IHG Destined to book the rate directly with them. You will need to provide your agency's IATA or TIDS number as part of the reservation.
IHG Destined is a curated selection of hotels from IHG's luxury and lifestyle brands that meet a set of qualifying criteria and consistently deliver high standards of guest satisfaction for product and service. They're identfied within this portal with a Destined flag.
IHG Destined rates are only intended to be used for client stays. To book the Travel Agent rate for a personal stay, navigate to the Rate Preferences field at the top of the page and select “Travel Agent Rate” from the drop down menu.
IHG Destined
For questions about the IHG Destined program, contact your IHG Account Director directly or email our luxury sales desk
IHG Destined 门户网站
有关此门户的问题,请发送电子邮件至 IHG Destined 门户支持团队
与佣金相关的内容已移至专门的佣金页面。点击此处了解最新的政策和流程,提交付款查询或联系佣金服务部。
6C — IHG master chain code
CP — Crowne Plaza® Hotels & Resorts
IC — InterContinental® Hotels & Resorts
HI — Holiday Inn
HS — Holiday Inn Express
HI — Holiday Inn Club Vacations
WE — Atwell Suites(TM)
VA — avid®
YO — Candlewood Suites®
VN — EVEN(TM)
IJ — Garner(TM)
KC — Kimpton Hotels & Restaurants
IN — Hotel Indigo®
UL — Hualuxe® Hotels & Resorts
RE — Regent Hotels & Resorts
IG — Six Senses
SP — Special Properties
YZ — Staybridge Suites®
VT — Vignette(TM) Collection
VX — voco®
AN — ANA Hotels
IB — Iberostar Beachfront Resorts
VQ — Ruby
洲际酒店集团 Destined 房价通过 Sabre、Apollo 和 Worldspan 发布,使用的房价访问代码为 XLO。它通过 Amadeus 使用房价访问代码 LXO 发布。
通过全球分销系统 (GDS) 洲际优悦会“优拍” IHG Destined 需使用伪城市代码 (PCC) 进行管理。如果您认为您的代理机构的 PCC 尚未建立,请联系您的洲际酒店集团客户总监。
通过全球分销系统 (GDS) 洲际优悦会“优拍” IHG Destined 需使用伪城市代码 (PCC) 进行管理。如果您认为您的代理机构的 PCC 尚未建立,请联系您的洲际酒店集团客户总监。
IHG Destined rates may not be available for the specific property or stay. If you can see the IHG Destined available for the stay in this portal, but can't find it in the GDS, and you know your agency's PCCs are set up for access, please email our GDS support team and share information about the stay you are looking for, and the GDS you are searching in.
If you are booking an IHG Destined rate through the GDS, ensure the guest's IHG One Rewards member number is on the booking as usual, and insert your own IHG One Rewards member number in the special instructions field.
E.g. if your IHG One Rewards number is 123456789, you should enter "Agent123456789" in the Special Instructions Field.
If you have already made a reservation through the GDS, and did not include your own IHG One Rewards number on the booking, you can add it via the Client Stays page on this portal. Under your stays dashboard you will see a reservation lookup widget. Input the confirmation number and the primary guest’s last name to retrieve the reservation. If the IATA number on the reservation matches the IATA number paired with your IHG One Rewards profile, the reservation will appear in your Client Stays list.
Please note: Reservations booked through the GDS are not eligible to earn advisor IHG One Rewards points.
GDS 支持
对于所有GDS问题,请联系旅行社GDS服务台
预订支持
For booking assistance, email luxury@ihg.com.
If you require additional support, you can also call one of our Worldwide Reservation Offices in your region.
团体预订
Have questions about booking for groups of 10 rooms or more email: luxury@ihg.com
Most of the pages within the IHG Destined portal feature a booking bar at the top. In the "Special Rates" dropdown, select Travel Agent Rate. This will identify you as the guest on the reservation.
是的,专业旅行顾问在预订参与活动的酒店时可享受高达 25% 的折扣,仅限个人旅行。
您每次入住最多可通过 IHG Destined 门户网站预订2 间用于个人旅行的客房,预订时间需提前至少24 小时。您需要在登记入住时出示您的旅游业 ID/IATAN 卡、代理机构名片或带有代理机构信头的雇佣授权书。此折扣不含佣金。
请联系您的洲际酒店集团客户总监讨论您的旅行事宜。
预订支持
For booking assistance, please call one of our Worldwide Reservation Offices in your region.
团体预订
Have questions about booking for groups of 10 rooms or more email: luxury@ihg.com
To review your IHG One Rewards account, click Sign In at the top of the page, or click on your name if you are already signed in.
For support with duplicate IHG One Rewards accounts, please contact IHG Customer Care.
IHG One Rewards support
For all questions regarding IHG One Rewards points and accounts, visit: IHG Customer Care
IHG is focused on mindfully expanding our luxury property portfolio. Our ambition is that the education provided in the IHG Destined portal will help keep you up-to-date with what we have today, and what we're bringing you and your clients tomorrow.
The live interactive sessions are exclusively available to our IHG Destined agents, to give you unique insight into some of our hotels and resorts and the experiences your guests will have when they stay. They also give opportunities to engage with some of the leaders whose teams will look after your clients when they stay with us.
Understanding IHG’s hotels and the key differentiators between our brands will help you match clients with the right property for each stay.
Most courses are designed to be completed at your own pace. Foundational brand courses typically take about 15 minutes per module. The duration of videos and recorded interviews will be included in the description, and you can pause and re-start where you left off if needed.
If you join any live sessions, we'll let you know how long these are expected to run so you can plan accordingly.
While the training in the learning hub isn’t currently required to maintain your access to the IHG Destined portal, it offers a wealth of knowledge to help you navigate all things IHG. Our intention is that the education provided here will increase your efficiency at work, and your credibility with your clients.
您的代理机构可能会要求您参加提供的部分或全部培训。
根据品牌的不同,基础课程提供多达 13 种语言的版本。
Interactive sessions and any recordings will typically be in English only unless otherwise stated in the event description.
Yes. While the focus in the IHG Destined portal is IHG's luxury and lifestyle brands, we know that you may also book stays at other types of properties. You can access information about all of IHG's brands through the Learning Hub.
IHG Destined 门户网站培训支持
有关洲际酒店集团 Destined 门户网站培训的所有问题,请发送电子邮件至: ihgdestinedportal@ihg.com
您的客户住宿面板显示了过去和即将到来的预订,这些信息包括:
1.作为负责预订的顾问,作为顾问提供您的洲际优悦会会员号码,并且
2.预订所附加的IATA与您的IHG Destined 门户网站资料所附加的IATA相匹配。
如果您通过IHG Destined门户网站为客户进行预订,您的洲际优悦会会员号码将自动以顾问身份添加到预订中。
如果您通过 GDS 进行预订,请照常确保宾客的洲际优悦会会员号码就在预订记录上,并在特别说明字段中输入您自己的洲际优悦会会员号码。填写“agent”一词,然后输入您自己的 9- 位数 IHG 优悦会会员号码。例如:代理123456789
请注意:通过 GDS 预订的旅行顾问不能赚取洲际优悦会积分和现金。
如果您是通过致电我们的中央预订中心或直接致电酒店进行预订的,或者如果您忘记在 GDS 预订的特别说明字段中添加您的洲际优悦会会员号码,您可以使用确认号码进行查找以及上方主要宾客的姓氏。
这可能有几个原因:
1.确认号码和/或主要宾客的姓氏与我们的预订数据不匹配。
2.通过 OTA 或第三方进行预订。作为顾问,这些内容无法单独跟踪到您。
3.您的 IHG Destined 门户网站资料中的 IATA 与预订时附加的 IATA 不符。
4.该预订已附加到其他顾问。
5.住宿已被取消或已完成。
不可以,预订只能附加到进行原始预订的顾问身上。
不可以,您的洲际优悦会顾问会员号码只能在宾客登记入住之前被添加到预订中。
不可以,您只能在宾客登记入住之前将住宿添加到您的控制面板中。
其他支持
If you require additional support, you can also call one of our Worldwide Reservation Offices in your region.
关于客户住宿面板的问题?
发送电子邮件至 IHG Destined ihgdestinedportal@ihg.com
For support with duplicate IHG One Rewards accounts, please contact IHG Customer Care.
Once logged in to the Destined portal or your IHG One Rewards account, visit your account settings.
If you change travel agencies, you’ll need to update the IATA/travel industry number in your profile to match your new agency. To do so, please contact the ihgdestinedportal@ihg.com.
Once logged in to the IHG Destined portal or your IHG One Rewards account, visit your account settings.
To review your IHG One Rewards account, click on your name at the top right of the screen.
洲际优悦会帐户问题
For all questions regarding your IHG One Rewards account and settings visit: IHG Customer Care
IHG Destined 门户网站问题
For questions around issues with IHG Destined portal please email us at: ihgdestinedportal@ihg.com