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Rated 3.9 out of 5 by 34 reviewers.
Rated 5.0 out of 5.0 by Great Staff!!! The staff at this hotel was so great! Kaitlyn (2nd shift) so sweet and very helpful! Mac on audit was also very great! Super friendly and also very accommodating. Both of these employees seemed proud to work for this hotel and proud to be a part of IHG. Makes me also happy to be in with the same hotel group, It was refreshing and almost as if I were home! Thanks for everything!!!! July 27, 2014
Rated 5.0 out of 5.0 by Good staff effort This is a very nice hotel and our overall experience was excellent. The only issue was that the handicapped room was furnished with a single bed, which was not adequate for two people. All the available rooms were this way, so it is a franchise flaw rather than a site flaw. The staff quickly provided an extra bed, but that made the room rather crowded. Otherwise everything was fine, but I'm sure i;m not the only disabled person travelling with a companion, and would appreciate two beds in the room. July 20, 2014
Rated 2.0 out of 5.0 by i THINK this is a newer hotel I couldn't really tell how old the hotel was but it smelled new. Wasn't recognized as platinum. Suite was by elevator and you can hear the elevator real bad. Door didn't align with the frame so I had to lift the door pretty hard to get it to latch. 3 of the 5 machines in the gym were falling apart and the weight machine was half out of commission. Laundry room was in rough shape. The cupboard was the worse stocked one I have seen and is the LARGEST of any I have seen to date. Hotel is off the beaten path and there are NO signs off of the main drag to help identify it. Its an obvious cost savings measure which is used over and over again at this facility with very negative results. Because of all these issues I cancelled the next 6 weeks of my stay and found someplace else. July 6, 2014
Rated 3.0 out of 5.0 by Basic Stay If you just need to rest and sleep, this is an adequate choice. If you want a hot breakfast with a little nicer room, there is probably a better choice. July 2, 2014
Rated 5.0 out of 5.0 by Central Location, Great Staff First stay at a Candlewood was a pleasant surprise that it had a small kitchen included in all the rooms. The hotel was clean and staff was very nice...I really enjoyed the stay June 29, 2014
Rated 5.0 out of 5.0 by Nice Hotel I use this particular hotel one to two times a year. Over the last 4 years the property is well maintained and the staff is very professional. It is a good place to stay. June 25, 2014
Rated 4.0 out of 5.0 by daily issues My issues were basically that I had to ask for things that should have been there. The television did not work, had to be reset, and then the inconvenience of the television boxes being changed, they cut us off beforehand so we had nothing in the morning. Also unavailable coffee, and there is a broken door in the bathroom counter. The staff made me feel like I was asking for something special when I asked for the tv to work, and for coffee for the next morning. June 15, 2014
Rated 4.0 out of 5.0 by NGA UMC Conference Attendee This is my third consecutive year as a guest at Candlewood Suites during the Annual Conference. I've always enjoyed the accommodations and the staff has always been helpful and courteous. While my reservation experienced a "hickup" this time, staff were very accommodating in rectifying the problem. June 15, 2014
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