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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    91%
    Recommend This Property

    Overall Experience

    4.4

    based on 180 reviews
    91%
    Recommend This Property

    Ratings Breakdown

    180reviews

    • 5 Stars
      117
    • 4 Stars
      36
    • 3 Stars
      12
    • 2 Stars
      7
    • 1 Stars
      8

    Stay during Tropical Storm BILL

    By

    June 26, 2015

    club

    We stayed at this location for a week. we enjoyed our stay and being able to stay in and cook meals in our room vs having to leave and try and find food in the middle of flash flood warnings. The rooms we had were very nice and relaxing. we borrowed a toaster oven and many games from the locker. our last night in town we used the grill. during our stay we also used the pool which was always cleaned from leaves and enjoyable for the whole group.

    Thanks candlewood suites. we will be staying with you again.

    Posted byHotelStaff
    June 29, 2015
    Dear Neilson12, Thank you so much for your IHG Review. I am so glad you enjoyed your week long stay with us. I see that you used the Lending Locker while you were with us. So many people love having the toaster ovens, electric grills and blenders that they can borrow for free. It was great having you here. Come back next time you want to take a dip in the pool!! Have a wonderful summer! David General Manager
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    Good value for the money

    By

    June 20, 2015

    club

    Good value for the money. The staff was friendly, the room was spacious.

    Posted byHotelStaff
    June 24, 2015
    Dear Calculus, Thank you so much for your review. I love to get feedback from our guests. I am so glad that you enjoyed your stay with us. I appreciate your comments about the staff being "friendly." The team always wants to deliver a warm and inviting experience to every guest so your comments mean a lot.. Thank you again for staying with us. Next time you are in Dallas we would love to see you again. David General Manager
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    Thank you again for making our weekend away nice and comfortable.

    By

    June 20, 2015

    Our stay with Candlewood Suites was wonderful. Staff was friendly and the room was very clean. We have stayed with other high-end hotels before and we must say honestly that for the price you pay with the others, You could save and get above service and more with Candlewoods Suites. Thank you again for making our weekend away nice and comfortable.

    Posted byHotelStaff
    June 24, 2015
    Dear CK, Thank you so much for staying with us at Candlewood and for your wonderful review of the hotel. I love to hear that the staff was "wonderful" and that your room was "very clean." I am so happy that the team delivered an exceptional experience for you. Next time you are looking for a weekend getaway, we would love to see you again. I hope you have a wonderful summer!!! David General Manager
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    hotel shuttle service

    By

    June 17, 2015

    I stayed there for four days and each day the shuttle was 40- 45 mins late to pick me up, from 3 miles away.
    After a very long day working the last thing I want to do is stand in the heat waiting, calling, and waiting on the van.
    You, seriously, need another van driver. I am now staying at a different hotel.

    Posted byHotelStaff
    June 20, 2015
    Dear Windrose1, I would like to apologize for your experience with the shuttle while at Candlewood Suites. We never intend to have a customer wait for shuttle service. Our shuttle leaves the hotel at the top of every hour and we service all of the area hospitals in that 1 hour time frame as well as our corporate customers. I am sorry for your wait time and will sit with our operations team to discuss how we better service our guests using the shuttle. I apologize again for any inconvenience. David General Manager
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