Rated 4.4 out of 5 by 46
Rated 5.0 out of 5.0 by Wonderfulangelgirl Overall Satisfaction
First the staff was exceptional! Very caring and quick to respond! The hotel is very clean and the rooms and bed was beyond my expectation! Very comfortable bed and pillows! Misty, April, Kassie and the rest of the Candlewood Team have become like family since we have been there! When you are away from home for as long as we are this experience is wonderful! I would highly recommend this hotel to EVERYBODY!
August 10, 2014
Rated 3.0 out of 5.0 by purduejonesy Not What I Expected
The hotel had a fairly good previous rating and looked good from the outside. However the halls, elevator, other common areas needed vacuuming and cleaning. Nice staff, however front desk was not always manned and staff was sometimes preoccupied. Room needs much updating, vacuuming and deep cleaning (like the caulk and trimming that needed repair).
August 8, 2014
Rated 5.0 out of 5.0 by EAPtcb AWESOME
This Candlewood Suite is probably the best one I stayed at. The staff was AWESOME and worked with you on every aspect. Wednesday night free dinners were for sure an added bonus and tasteful. I recommend this longterm stay to anyone. KUDOS to the crew at this Candlewood.. "Great job all of you"
August 6, 2014
Rated 1.0 out of 5.0 by upset Jim disappointed
difficult to check in. They did not place me on the floor I requested. I had to wait over 40 min. for an opeerations mgr. come in and settle the problem.
July 17, 2014
Rated 3.0 out of 5.0 by vend Customer Service
I had to ask for my trash to be emptied. I requested my room to be clean on July 10 (Thursday) I was informed that my room was on schedule to be clean on July 11, (Friday) had been here for 4 days and to be told my room could not be clean until I checked out was very disappointing. Dog barking!!!! Your staff could have been more accommodating to their guest. There were no concerns with handling this issue. I am not the one who complains; but to be told they can't clean my room was unacceptable.
July 14, 2014
Rated 5.0 out of 5.0 by Ant8ball Love this place
Comfortable bed and great service, Always a friendly face! Love staying here in Enterprise @ Candlewood Suites.
July 7, 2014
Rated 5.0 out of 5.0 by Old Bob Needed Changes
For the overnight visitor a breakfast would be a good addition. I know the extended stay visitor really benefit from the suite and use more of the amenities whereas the overnighter visitor usually does not use the kitchen or many of the other facilities, thus I feel this customer is overcharged and this customer was me.
I do not mean to downgrade your facility as I found it to be excellent. It was just more than I had time to use.
July 2, 2014
Rated 5.0 out of 5.0 by Leeeee clean
Much better than the more expensive HI express in Enterprise. Of course the hotel was rather new as was the sante fe restaurant nearby which was excellent.
This survey is way too long with too much free text.
June 30, 2014