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Rated 4.0 out of 5 by 98 reviewers.
Rated 5.0 out of 5.0 by Close to National Park Close enough to visit the park, but away from all the crowds and noise. Also close to the crystal mines. Free laundry to clean your clothes so you can pack light. Got a very good night's sleep. October 15, 2014
Rated 5.0 out of 5.0 by Great room! I was very pleased with the overall room and the hotel. It was very clean and comfortable. I'm a very picky sleeper, and this bed was excellent. I didn't find that I was stiff or sore the next morning as I am with so many hotel beds. The staff was exceptionally pleasant, calling to ensure I was pleased with my room, and asking if they could do anything for me. They said hello and goodbye every time I went through the lobby, and made eye contact when they spoke to me. My absolute ONLY complaint was the pillow on the bed. As I told the person at the front desk, if that's the worst thing I can say, they're doing very well! October 11, 2014
Rated 3.0 out of 5.0 by Charged by debit card and credit card release funds on debit card if payment is by credit card September 30, 2014
Rated 5.0 out of 5.0 by Pleasant Experience Very pleasant place to stay for vacation. The staff was extremely nice and went out of their way to satisfy my needs. We experienced minor problems with the TVs in the rooms. The staff was quick to respond. The staff called ahead to my next hotel and asked that I be given an upgrade for the inconvenience I experienced with the TV problems. I would recommend this hotel and stay here when and if I return. September 30, 2014
Rated 4.0 out of 5.0 by Candlewood Hot Springs AR Good location just south of bath house row. Room ,like other Candlewoods is spacious. I wish they would have heating/cooling systems in both rooms of suite, one room can be cold while other can be too warm. September 23, 2014
Rated 2.0 out of 5.0 by Needs improvements Great potential once the things I mentioned before gets tended to. September 22, 2014
Rated 2.0 out of 5.0 by Customer Service was "BAD" Customer Service was "BAD" the room was hot and they didn't care .. Had to go to Wal-Mart at 1a.m in the morning to cool the room off. September 17, 2014
Rated 3.0 out of 5.0 by Decent Stay My stay at the Candlewood Suites was okay. There were issues with the A/C unit and phone system but were handled in one way or another. The front desk folks are friendly and appear willing to help. I would stay there again if my preferred hotel in Hot Springs is unavailable. September 15, 2014
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