Rated 3.7 out of 5 by 20
Rated 2.0 out of 5.0 by MissouriFamily Beware of 'Upgrade'
We recently stayed two nights at hotel we were suppose to have 2 beds and a pull out sleeper for our family including children. We were 'upgraded' to a room with one bed and a sleeper that tilted downward into couch. Although the one bed was comfortable be cautious of upgrades my children fought and were uncomfortable. No other options existed since there was a football game in town. We were visiting sick family not a holiday so would have been nice to have what we reserved.
December 4, 2013
Rated 5.0 out of 5.0 by Cheryl92373 Good experience-would stay again
We had a great experience at the Candlewood Suites. The room was spacious and full of amenities. It was Thanksgiving weekend and the staff was so friendly and helpful from getting us a rollaway to providing extra towels. I especially like the free laundry facilities and the honor system 24 hour store. The location was very convenient for us as well.
December 2, 2013
Rated 3.0 out of 5.0 by Memysisses Like the kitchette
The time i stayed before the room was a little nicer but still nice . Our blow dryer didnt work but a woman from housekeeping brought up a brand new one still in the box . Very nice woman friendly and helpful. Didnt care for the pillows , also asked for a top floor room but they may have been booked already . Overall decent stay the staff was friendly which is most important to me.
November 19, 2013
Rated 5.0 out of 5.0 by gv46 gv46
we were in town to visit my dad in the hospital. unfortunately, he left us several days later. your hotel and staff made it much easier to get through this sad time.
November 17, 2013
Rated 5.0 out of 5.0 by Vivi89 Customer Service
I loved everything about this hotel.
Gabrielle, Mitch, Mark and Larry made me feel like home, they made everything possible to make me comfortable and happy.
You have a great staff.
November 11, 2013
Rated 5.0 out of 5.0 by Tinobabe Loved it
It was nice coming to a nice clean room after back from visiting my family!
October 18, 2013
Rated 3.0 out of 5.0 by Chelsey3 GREAT CENTRAL LINCOLN LOCATION
FRONT DESK & HOUSEKEEPING STAFF -- very pleasant, cordial, friendly, helpful
INTERNET -- very good; best it's ever been in the years we've been staying here
FURNITURE / CARPETING -- some worn, stained, dingy; nothing changed in several years that we've been staying here. An update would be refreshing / cleaner.
LAUNDRY ROOMS -- the second and third floors used to have two laundry rooms, one at each end. This was a great feature for extended stays of a week or more. However, this amenity is NO LONGER AVAILABLE. Major disappointment.
SMOKING ESTABLISHMENT -- unfortunate that this hotel still allows SMOKING. Although only the fourth floor is reserved for SMOKING guests, the smoke odor tends to linger in the elevator. Also, smokers tend to congregate at the entrance and likewise use the back patio. So, if you open your windows for fresh air (and to cut back on air conditioning!), you may have smoke wafting into your room. (Not pleasant!) Most hotels are now smoke-free.
October 15, 2013
Rated 1.0 out of 5.0 by Kaclac12 Anyone home?
In short when we arrived at the hotel at 2:00 am there was NO one, I repeat NO one at the hotel front desk. We called the "0" number over and over after we had drove over 6 hours with a 4 month old. There was never an answer and no one ever came to the desk. Finally through the small opening at the desk I was able to crawl up there and reach our reservation paperwork and keys. We took them and went to our room. Thought things would get better from there but they didn't at all. The room smelled stale and unclean. The beds looked like someone had just been sleeping in them and the phone and the remote were discusting! We both slept with our clothes on, luckily we brought a pack and play for the baby so he was in a clean place.
The next morning my sister went to the front desk and we do have to say that the manger was nice and very apologetic. Our room was comped which was appropriate for the situation.
October 14, 2013