Rated 3.0 out of 5.0 by tlc21 Good facility but....
I needed to be in Lincoln to attend class and complete research for my doctoral studies at UNL. While Candlewood was 3x the cost of housing on campus, I thought it was worth it to have a kitchen and more comfortable sleeping arrangements. The facility was fine - the room seemed clean. However, I was rarely there because the internet service was terrible. It was dificult to get connected to the internet in the evenings/nights, and the service went out intermittently. I was pretty frustrated. Thus, for me, it was a poor choice because I needed to be on campus or at a local Starbucks to do research. The internet at Candlewood does not seem capable of handling large usage - which is odd since advertising seems to cater to the business professional.
The staff at the front desk were ok. After a week, I did have to ask if someone was going to clean my room. I guess I was unclear why I needed to ask but I think this is a very self-service hotel. My refrigerator broke - and was not fixed by the time I left. Since it was just made this really loud noise sporadically, and since I wasn't there very much - I finally stopped asking at the front desk and just let it go.
Like I said - it's an okay place. However, if you need internet to do work, you might be disappointed. Also, don't expect much from the staff. They are very nice - it's just a very self-service hotel. The staff won't have very satisfying answers...just accept that, and move on.
June 10, 2013
Rated 2.0 out of 5.0 by podzy1 Clogged tub drain and dirty room
We travel a lot for work and always stay a priority club hotels, usually Candlewood or Staybridge. We checked in about 10pm. The room definitely wasn't the cleanest. The floors were dirty and the bathrooms had clumps of lint/dust all over it. We didn't really care though because we were so tired from driving all day and just wanted to take a shower. Unfortunately the drain in the shower was clogged and so the tub filled up with dirty water from us and I'm sure whatever was clogging the drain. This was pretty gross so we went to the front desk to get some draino or something to unclog the tub. They said they weren't allowed to give guests this kind of stuff and that a maintenance man would take care of it the next day. We went by the front desk again in the morning and asked them if the maintenance guy could take care of the drain while we went out for breakfast. When we got back 2 hours later the drain was unclogged but the bath tub was disgusting. It had dirt/grease residue all over the tub. I was a little surprised that they didn't notice how gross the tub was after clearing the drain and thought maybe they would've tried to clean it. I'm sure if I had gone to the front desk again to ask them to clean the tub they would have gotten to it eventually, but we really needed to shower so I ended up cleaning the tub with their towels and shampoo. So long story short, we were disappointed with the cleanliness of the hotel and the front desk ladies weren't the nicest, so we probably won't stay at this hotel again unless we absolutely have to.
June 2, 2013
Rated 1.0 out of 5.0 by grandmaG100 Filthy
We stayed 3 nights on the first floor with our puppy. The room was dirty, I picked up bobby pins off the floor every day. Recliner and desk chair had the top layer of the fabric missing in places from animals scratching at it.
Hall was filthy, never cleaned while we were there. It had bleach marks on the hall carpet.
Our laminate floor looked like it had been mopped with dirty water/mop. Carpet was stained from dog urine and felt sticky.
The dog potty area was filthy from people not picking up after their dogs. It was not cleaned by staff either. Felt like it was impossible to walk in the area let alone let my puppy.
Bed skirt hung off the mattress on each side, to the floor.
I realize extended stay doesn't get you much in the way of even making a bed but no fresh towels is really too much.
This is the first time we traveled with our new puppy and learned that this is not a place we would come back to and I would tell anyone who asks not to use this hotel either. Thank you
May 22, 2013
Rated 5.0 out of 5.0 by sandy2 Great hotel for a great price
Reserved 4 rooms for my daughter's graduation. Efficient friendly staff at front desk checked me in without delay and oriented me to the hotel and surroundings. Comfortable beds in each room with refrigerator, microwave, dishwasher, small stovetop in each room as well as dishes, silverware, knives, glassware and pots and pans. I wasn't expecting the weekly room service, but plenty of towels were provided, so it wasn't a problem and more were available at the desk. A quiet hotel, situated away from the street, which offered us an opportunity to enjoy the weekend.
May 10, 2013
Rated 5.0 out of 5.0 by Jkb73500 Nice hotel but pet fee and poor location.
This property charges a no refundable pet fee and really provide nothing extra for the service. Also, the location is quite far from Interstate 80 and not easy to locate. The staff was very friendly and the hotel and rooms were well kept and clean.
May 9, 2013
Rated 5.0 out of 5.0 by Shahryar1296 Great service
I was greeted by a lady who went over the details of the hotel. She provided me a fact sheet for the hotel as well. Great place to stau away from freeway & noise. Highly recommend.
April 12, 2013
Rated 5.0 out of 5.0 by rgst Lincoln
Off the beaten path. Used GPS to find. All of the facilities were in excellent condition and the stay was nice.
February 11, 2013
Rated 5.0 out of 5.0 by JDUBYA Great overall, home away from home, experience.
We have stayed at the Candlewood Suites, in Lincoln, several times when traveling "home" to visit family and friends. The experiences have been consistently excellent and the Candlewood is always our first choice for lodging.
February 7, 2013