Rated 4.8 out of 5 by 28
Rated 5.0 out of 5.0 by Michael1949 guest from atlanta
Front Desk employees were very friendly and helpful with local directions. My room was quiet, clean, and comfortable. The in- house amenities were excellent. The motel location was very convenient to the city. I found my stay uneventful , pleasant and just what I needed. My sister recommended the motel to me and she is almost impossible to please.
November 3, 2013
Rated 5.0 out of 5.0 by hedgehog1949 Wonderful Staff
I chose to stay at Candlewood Suites because of the other reviews, and I was not disappointed. The rooms were very clean and comfortably appointed.
Rupal was awesome!! Always smiling and went out of her way to help - when we needed an early morning cab - 1:00 am - she called the cab company, made the arrangements, and assured us they would be on time and they were. I have only good things to say about the staff and hotel. I have to make another trip to Raleigh in the near future and will definitely be staying there again.
October 28, 2013
Rated 4.0 out of 5.0 by ToddnGA first time Candlewood stay
I have nothing really too negative to say about my stay here at Candlewood except they still have yet to charge my credit card. It's taking too long. Its on a check card and those expenses show immediately when I check otherwise.
Evening Reception, although very polite, did not even address me as Mr. xxxx or as a gold card member. I gave her my IHG gold card and she did mention that the card number did not show up on the original paperwork.
She said the hotel had several issues lately with other members not showing as well. Also note I wasn't told that this brand does not clean the rooms every day or what a "Cupboard" was - the on site mini-mart.
Other than that, my stay was pleasant and I would refer others to stay at this location. You will need to put up with one elevator that serves a lot of rooms - almost scary, and very loud. Needs to be serviced.
October 14, 2013
Rated 3.0 out of 5.0 by Marienka Did not get a forgotten item back
Small but comfortable room. Quiet. Do not forget anything in the room, as you may not get it back. I had forgotten my electric toothbrush which is not an ordinary toothbrush, has a value of $70. I called the day after I departed, they didn't have it. I was really disappointed.
October 12, 2013
Rated 5.0 out of 5.0 by reggie60 My Stay
Just need a nice clean place to stay and these hotel and staff were excellent.
October 7, 2013
Rated 4.0 out of 5.0 by Toto1000 Great Place but!
Loved the hotel and the staff but the outside smoking area was disgustingly dirty
October 6, 2013
Rated 5.0 out of 5.0 by Parents83 Keep coming back
We have stayed here on several visits to Raleigh. We chose it on our first stay because it was the nearest hotel to our son's apartment and also had very good reviews on Trip Advisor. We have always been very pleased with all aspects of our stays. This time when I asked about check-out time, the desk clerk offered a late check-out of 2 PM vs noon. We really appreciated the time flexibility.
October 3, 2013
Rated 5.0 out of 5.0 by Marienka clean and comfortable
This is my third stay at Candlewood. Had a very comfortable stay each time. The rooms are clean, including the carpets. Staff is super nice and very accommodating. The price is right.
September 26, 2013