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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    90%
    Recommend This Property

    Overall Experience

    4.5

    based on 124 reviews
    90%
    Recommend This Property

    Ratings Breakdown

    124reviews

    • 5 Stars
      87
    • 4 Stars
      24
    • 3 Stars
      4
    • 2 Stars
      4
    • 1 Stars
      5

    Great Facility - Not so Great Online Reservation Experience

    By

    March 05, 2015

    club

    Booked one standard room with two beds (or so I thought that was my request) for one night on two consecutive Satruday nights. After entering the assigned room, I discoverd there was only one bed in the room instead of two. The clerk at the front desk was very helpful in assigining me another room and luckily one was available. At the same time, I changed my reservation for the following weekend because apparently I was assigned to a room with one bed, as well. When doing so, I was told, since I had paid by credit card in advance (to get the lowest rate possible), I would be charged an additional fee to make the change. First of all, I don't understand how the mistake could have been made because when making my reservations online I selected as my room choice a two bed standard room. That is my only complaint with the entire process. I should have been able to change rooms without having to pay the extra charge.

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    Meet my needs for visit

    By

    March 04, 2015

    club

    The staff graciously allowed us to check in early..7 am after we drove all night (800) miles. We asked if we could and they said.. by all means go get some sleep. Staff was always friendly and helpful.. I went down for coffee the next morning and the coffee bar was out of order. The guy behind the desk made me a cup with the one in the office. I made coffee in the room the last day we were there. Coffee Bar was still out of order. Overall stay was fine.. we were not there a great deal of time. Room was quiet, clean and comfortable. Did not hear outside noise at all.
    I would stay with Candlewood again.

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    Location

    By

    February 25, 2015

    club

    This Hotel is very hard to get to from the highway. It needs more direction signs

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    Candlewood Slidell, La

    By

    February 23, 2015

    club

    Excellent place to stay with our Pug and the staff was very helpful and patient. Very clean and comfortable.

    Posted byHotelStaff
    February 24, 2015
    Dear mb4849, I am so excited to hear that you enjoyed your stay with us. Here at Candlewood Suites Slidell/ Northshore we strive to provide a clean and comfortable hotel that all of our guest love. I have shared your wonderful comments with my entire staff. We look forward to seeing you again the next time you are in the area. Sincerely, Athena Tzuanos General Manager
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