Crowne Plaza Shanghai Harbour City

Hotel Front Desk: 86-21-20339999

Hotel Fax: 86-21-20339988

Hotel Email: reservation.shgwr@ihg.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Shanghai Pudong International Airport (PVG)

- Distance from hotel: 19.88 MI/ 32 KM North l

- Start from the Airport to S32 Hwy. out of the toll gate and forward to DiShuiLake direction, go along the Jungang Rd. to the Lianggang Ave., then turn right to the Lingang Ave., go straight to the Huanhu West No.1 Rd., and go along to the hotel.

Shanghai Hongqiao International Airport (SHA)

- Distance from hotel: 52.82 MI/ 85 KM North West l

- T1:Start from Terminal 1 to S20 Highway, go straight along S2 Highway out of the toll gate and forward to DiShuiLake direction, go straight to the No.3 West Huanhu Road turn right, go straight to the Haigang Avenue turn left . Then go straight to the hotel.

Train
Shanghai Luchaogang Railway Station

- Distance from hotel: 6.84 MI/ 11 KM North West

- Start from Railway Station go onto the South North highway, forward to S20 Highway, go straight to S2 Highway out of the toll gate and forward to DiShuiLake direction, go straight to the No.3 West Huanhu Road turn right, go straight to the Haigang Avenue turn left . Then go straight to the hotel.

Subway

Dishui Lake

- Distance from hotel: 2.3 MI/ 3.7 KM South East

- Go straight the No.1 West Huanhu Road to the Haigang Avenue turn left . Then go straight to the hotel.

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Valet Parking Available

Print Hotel Fact Sheet

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Hotel Highlights

Crowne Plaza Shanghai Harbour Cityis surrounded by the beautiful Dishui Lake. The hotel owns more than 100,000 sq. m. of the green area and is just close to a yacht club.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 135 reviews
79%
Recommend This Property
Read All Reviews

Ratings Breakdown

135reviews

  • 5 Stars
    66
  • 4 Stars
    35
  • 3 Stars
    24
  • 2 Stars
    6
  • 1 Stars
    4

被冻着了

By

April 16, 2015

platinumelite

住的那几天,天气变差了,空调不制热,保修了没能解决。冻感冒了,一定要写50个字吗?12344567890987654321

Posted by HotelStaff
April 17, 2015
尊敬的住客,非常感谢您选择入住上海滴水湖皇冠假日酒店。我们对您的遭遇深感抱歉,您的意见我们已经反映给工程部门,对此进行预警和完善,避免此类事情发生。再次感谢您的入住,期待您的再次下榻!
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环境不错,中餐厅不行

By

April 16, 2015

platinumelite

环境不错,酒店造型很新颖, 都是周末带小朋友来度假的.早上的自助餐还可以,但是中午打算去酒店的中餐厅不行, 上菜速度很慢,很多客人纷纷退单. 不推荐在酒店餐厅吃饭.

Posted by HotelStaff
April 17, 2015
尊敬的住客,非常感谢您选择入住上海滴水湖皇冠假日酒店。很高兴看到您对酒店的环境和设计感到满意,关于您提到的餐饮问题我们已经反映给餐饮部,提高服务效率,为客人带来更好的服务,真诚期待您的再次下榻!
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Confuse check in staff

By

April 14, 2015

Staff confused with day of the week and insists that my check out date is on a Sunday.
After a few minutes, staff realized she had mistaken the day of the week.
Just amuse, that's all.

Posted by HotelStaff
April 16, 2015
Dear Tim1404, Thank you very much for your review of our hotel. We apologize for the inconvenience that our staff brought to you. We will pass your feedback to our Front Office, and strengthen staff training to avoid similar mistake. I hope we will have the opportunity to welcome you back with us. Thank you!
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软件跟不上硬件

By

April 11, 2015

club

环境确实不错,但是员工的素质一般,没有五星的水平。而且在工作安排上有明显的问题,CHECK IN和CHECK OUT的时候非常混乱,看到很多人在投诉。遇到问题的处理态度也不好,不过最终还是愿意面对问题。总体来说,管理有点混乱,不是很理想。

Posted by HotelStaff
April 13, 2015
尊敬的住客,非常感谢您选择入住上海滴水湖皇冠假日酒店。很高兴看到您对酒店的环境感到满意,同时很遗憾酒店的服务让您感到不甚满意,您的意见已经反映给酒店领导层,我们会继续加强对员工的培训,对此进行完善。真诚期待您的再次下榻!
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