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Rated 4.1 out of 5 by 506 reviewers.
Rated 4.0 out of 5.0 by friendly people, clean, comfortable ! I will not be staying @ this hotel again ! I am a 69 yr. old grandfather of 3 ! My wife June 7, 2014
Rated 5.0 out of 5.0 by Great vacation Great staff. Sochee and Jennifer were friendly, funny, helpful and gave us great tips around the area. Splash Park is a plus plus to have for little ones. We will be back June 7, 2014
Rated 4.0 out of 5.0 by Disneyland visit Good, solid Holiday Inn. Rooms were clean and quiet even being close to the pool. The hotel may be 1 block from Disneyland but it is a 20 minute walk to the front entrance. Not many other services in the area. If you are looking for something close to Disneyland, I would recommend this location. June 7, 2014
Rated 5.0 out of 5.0 by overnight stay min Holiday INN Anaheim After a long day in Disneyland this hotel is very good to stay in. Its very near Disneyland and the service is efficient. The room is just the right size for 4 persons. The room and linens are very clean and the big window makes the room very bright. June 6, 2014
Rated 4.0 out of 5.0 by 1 block from Disneyland Well - kind of true - as the hotel is next to the parking lot of Disneyland. That 1 block was more like 3/4 mile walk to and through Downtown Disney to get to the parks. There was a ART shuttle for reasonable money. It didn't seem to run on reasonable time. We waited 40 minutes to return to the hotel. That was the only time we rode it. Walking is good. Also there is a 24hr gas station next to the hotel with a nice menu/little restaurant. This hotel had great kid water fountain play area. June 6, 2014
Rated 3.0 out of 5.0 by Vacaciones en Disney El personal del comedor no es nada amable, llegamos 15 minutos antes de cerrar el buffet y ya no se nos permitió acceder a los alimentos, pedimos a la carta y mis hijas (5 y 8) tomaron dos cajitas de cereal y un yougurth de lo que quedaba del buffet pues tenían hambre porque tardaron mucho tiempo en tomarnos la orden y traer los alimentos, nos cobraron más de 10 dlls. Adicionales a la cuenta de consumo del desayuno por las dos cajitas de cereal y el yougurth. Los alimentos bastante malos y caros en relación precio-calidad-cantidad. La mujer que estaba de encargada en ese momento no fue amable June 6, 2014
Rated 1.0 out of 5.0 by Horrible I would not recommend this hotel. There are plenty of other hotels around Disneyland that are much better I am sure. There is no refrigerator , maintenance just walks in without knocking, there were spiders running across our table at the restaurant, and the curtains were partially missing so our room was completely lit up all night long. The only good thing was the splash area for kids. June 5, 2014
Rated 5.0 out of 5.0 by Excellent staff Housekeeping, front desk, restaurant service were all polite and helpful. The beds were comfortable, the room was realy quiet and housekeeping was always available when needed. I reported an ice machine out of service and it was repaired by morning. The staff was helpful in giving me directions and insight into local amenities. Loved our stay, will stay here again when in the area. June 3, 2014
Rated 5.0 out of 5.0 by Good place to stay when visiting Disneyland The motel offers a clean, comfortable, and safe place to stay if you are taking the family to Disneyland. It's close to the park, a little further than I cared to walk ( a very long block), but the shuttle service was wonderful. By purchasing a ticket for the day, you can come back and rest awhile from the Disneyland activities, swim in the pool and eat free cookies and hot dogs, and go back to Disneyland in the evening refreshed. The shuttle ticket has no limit on how many times you use it. It picks you up right in front of the motel every 20 minutes or so. I would say I got my money's worth and lived up to my nickname "Little Money's Worth"! June 3, 2014
Rated 5.0 out of 5.0 by DISNEYLAND EXPERIENCE GOOD VALUE KIDS EAT FREE PLUS FREE GIFT SHOP CREDIT WITH DISNEYLAND PACKAGE THROUGH HOTEL. SHUTTLE NOT FREE TO DISNEYLAND. WALK TO DISNEYLAND 20MIN. NICE HOTEL IN GUIET AREA. June 2, 2014
Rated 5.0 out of 5.0 by Great place to stay All of the staff was very friendly and helpful. Will definitely stay here next time we go to Disneyland and surroundings area. Place was very clean and quiet. June 2, 2014
Rated 4.0 out of 5.0 by Great location, friendly staff, comfy beds. We had a really good stay for our first time last month. The staff here is really friendly and helpful, it's what we liked best about the place. Pool and splash zone was great for the kids. Beds are very comfy, especially with the assortment of pillows. Be aware, no fridges in the rooms. And there is a nightly fee for parking ($10). Internet is free, which is nice. You can walk to the Parks via Downtown Disney takes about 15 - 20 minutes so you would save on their now $17 per day parking by walking in but it is a ways if you have small, tired kids. There is a shuttle that leaves from the front door, you buy a daily pass. Didn't eat in the restaurant so can't comment on the food. Oh, and they are pet-friendly and only charge a one-time $25 cleaning fee, so our little dog could come on vacation with us. Our daughter really liked it and wants to come back there so we'll probably stay again. June 1, 2014
Rated 1.0 out of 5.0 by For a Holiday Inn, this is NOT one of the best. We didn't have such a great experience here. Housekeeping was terrible in terms of performance and attitude and that really changed my opinion on this place. May 31, 2014
Rated 5.0 out of 5.0 by Clean and comfortable Our stay at this hotel was great! All of the staff members we encountered were very friendly and helpful. The room was very clean and comfortable. Even with the proximity to Disneyland it was very quiet! May 30, 2014
Rated 5.0 out of 5.0 by Excellence in Anaheim There are two employees I would like to call out as exemplary. Jay was there when we arrived his customer service skills immediately made us feel at ease. Everything was handled for us. His attention to detail, we were of course going to go to Disneyland without our requesting it because we didn't know to....Jay anticipated our needs and was right on, making our entire experience that much better. The next day it was Javier who gave us exemplary customer service. Though we talked to several other staff during our four days there dined in the restaurant and attended two magical filled days at the park, I credit much of our positive experience to their wonderful customer service. Thank you gentlemen for making our vacation of a lifetime even better. I highly recommend that you stay at the Holiday Inn and Suites Inn Anaheim California. May 25, 2014
Rated 5.0 out of 5.0 by Always Pleasant It's always a pleasure to stay at this location. Friendly staff and clean rooms. May 25, 2014
Rated 4.0 out of 5.0 by Room was clean and walking distance to Disneyland Overall my experience with this hotel was better than other with the same chain. The Most importance is cleanliness to me. The only challenge is the direction when the first time you're trying to get to your room. If a clearer sign to be display along the walk path will be good. Overall, I like the hotel and may consider to get back again if I have another chance to revisit to this city. May 21, 2014
Rated 5.0 out of 5.0 by A very accomodating hotel Never slept so well as I did at the hotel. Very polite and accomodating staff in all areas. I left 3 tops in my room in the closet and housekeeping said she would send them on Monday. I would recommend this hotel for its hospitality. May 19, 2014
Rated 5.0 out of 5.0 by Comfortable and Quiet, Great Staff Comfortable rooms and beds, quiet environment is so appreciated after a day at Disneyland and California Adventure! Plenty of parking, and less than 5 minutes to the Disney parking structure entrance. Staff is very helpful as well! Highly recommend! May 19, 2014
Rated 5.0 out of 5.0 Good room service and very nice, clean room Staff was very accommodating to our circumstances and extremely helpful with all of our questions pertaining to area attractions. May 12, 2014
Rated 5.0 out of 5.0 by Love the splash zone Love the new splash zone. Hope they can extend the time till 10pm on summertime. My son was disappointed because I gave him 15mins playtime but when we came at 835pm, no more water. As posted splash zone time is from 9am-9pm. May 10, 2014
Rated 4.0 out of 5.0 by Overall experience was comforting but... While I was only in town for a sporting event I booked my stay via IHG application. And it is possible I miss-read the information but I found it a little weird that the offer was to pay for the room and charge my card the day of purchase. When I arrived at Holiday Inn I was informed that there would be an additional $50 deposit held on my credit card unit I leave. I said I paid for the room two days ago with a credit card in full, what's the issue? Additionally, while saying at Holiday Inn there is a parking fee of $10. I asked why, is there not enough space or is there specified parking? The representative said neither. Then I don't understand a parking fee for Holiday Inn parking which is for Holiday Inn resident. I could understand if residents had to park across the street in another parking lot or garage, but pay to park at Holiday inn while you are staying there sounds more like a punishment. May 9, 2014
Rated 5.0 out of 5.0 by Very comfortable room! We stayed here with our 6 year old grandson. We had a very relaxing time. The room was very comfortable. Our grandson loved the water playground. We appreciated the ice water that was set out on the counter each day. May 8, 2014
Rated 4.0 out of 5.0 by Getting into Disney The challenge is: Drop off your party in the car and return to the hotel to park. I thought it was a no-brainer. But NO, all streets around Disneyland have "No Stopping" signs and "no Crosswalk" signs. There are two way to do it. Drive into the Disneyland Mall self-parking área, turn left just inside the gate and at the end there are 3 15 minute parking spots. Unload your group and drive back to the hotel. 3 hours of parking are free. Careful you don't go in the valet or taxi áreas or you could get a ticket. They will have to walk the length of downtown Disney or the second day get on the monorail if it is after the first hour #before is only for Disney resorts guests#. Option 2: Drive to the opposite side of Disney. There is one Little unloading zone with a Brown sign. It is after the bus entrance behind a hedge. If you are going more tan 20 mph you will miss it. Now for walking to and from the hotel - walk all the way, walk to Disney downtown and take the monorail, or, there is one Little entrance on Magic Way to get into the tram loading zone. Good luck, they'll probably change the rules by the time you go. About the hotel itself, the bed was bad and they didn't change it upon request. And don't get building 3. There is some bump in the Disney parking garaje next door that you hear the cars going BUMP BUMP all morning long as the garaje fills with the 10,000 cars that fit in the garage. May 7, 2014
Rated 4.0 out of 5.0 by Comfortable bed The sleep quality is excellent. The facilities are a little old and should be given more maintenance. May 7, 2014
Rated 2.0 out of 5.0 by Money Pit I have always stayed at this Holiday Inn on all my past visits to Disneyland. However, this is my last time. While the breakfast food was great, the service by the check-in personnel were very poor. As a IHG member since 2002, I had always received the upgrades of a room or other member benefit. This time, the clerk Veronica, was rude, insensitive and snobbish. Asked for upgrades daily, and told none were available. Room's air-conditioning controls did not function. Bed vibrated all night from some in-house equipment. Had to pay $10 daily to keep car parked in hotel parking lot, which was very poorly laided out. Heavy winds in the area, caused trash and debris to be all over car. Also, at check out, discovered my 2014 Chevy Camero had been vandalized in the parking area. This was a brand new car! It really irked me to see where someone purposely damaged car in parking area. Told clerks, and they said, they could do nothing about it. May 4, 2014
Rated 5.0 out of 5.0 by recent vacation at Disney The staff was amazing-especially Roy who was super! We visited with our kids for a Disney vacation and thought this was a great value. Very short walk and close to monorail. We liked being on Walnut St because it was peaceful and quiet yet close to the action of Downtown Disney. We were very pleased and really appreciate how we were treated. I'd definitely stay at this location again! April 24, 2014
Rated 5.0 out of 5.0 by Home away from Home! Location was walkable to Disneyland! Hotel was very nice, clean and everyone on the staff was wonderful! The hotel helped to add to the quality of our family vacation! April 21, 2014
Rated 5.0 out of 5.0 by Front Desk and Bar Staff!!! Welcomed from the start! Though we could not get in early at 9am (the check in time is 4pm), the front desk was able to help us with storing our luggage. Thank you to the two Roberts (one with an O and the other without), Roy and Gary at night who had helped me find a place to eat at 1:30am. The bar staff was also great! Jose C at the bar was a pleasure to talk to. April 18, 2014
Rated 2.0 out of 5.0 by Expected More The room was overall dirty. There door closer was leaking oil all the way down the back of the door. There was dirt and grime in the cove base and closet door guides. Dirt along the base of the tub. The black out curtain wasn't a black out curtain and the flood lamp on the wall across from the room window shinned in all night. After a day at DL I still couldn't fall asleep because of the flood light. The buffet food was cold the next morning. The hotel was within walking distance to DL, I was greeted as a IHG member, but the dirt and lack of blackout was a very negative for me. It may have been a new housekeeper, or perhaps QA didn't inspect. Would I stay again if I could not find another IHG close, yes. Overall I am very happy with all IHG facilities. April 17, 2014
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