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Rated 4.3 out of 5 by 130 reviewers.
Rated 5.0 out of 5.0 by Comfortable and friendly staff Had a restful stay. Room was clean and staff quite efficient. Would stay there again. Continue maintaining your good standards Holiday Inn! Kenia M July 26, 2013
Rated 5.0 out of 5.0 by Perfect King Suite The King Suite that I stayed in was wonderful. It was the best arranged and furnished suite I ever remember staying in. It provided an amazing private balcony off of the sleeping area with a view of the airplane lights as they arrive and departed the airport in the evening. The separate entertaining area was perfect. I would love to have this same suite every time I visit the city. July 24, 2013
Rated 1.0 out of 5.0 by Terrible Service at Front Desk I travel a great deal for business and have used the Holiday Inn chains quite frequently and have never had the problems I encountered at this location. We had at least 20 people from our company staying for several weeks for a project but when I got there to check in, they insisted they did not have a reservation for me. They would not work with me telling me they were sold out and made me have to go to another location for the night. The next day our contact supposedly worked it out with their contact and told me to go back. Upon arriving at the North location again the following day, again was told they had no reservation for me. After finally getting the room situation under control, now I find out there is a bill issue. I will never again use this particular location if I find myself in Atlanta!! They just couldn't get their act together and really didn't care or want to help me out. July 24, 2013
Rated 2.0 out of 5.0 by inexperienced staff never received packet for comfort rewards buffet food horrin\ble front desk staff not knowlegable one guest stuck in elevator for 15 minutes July 23, 2013
Rated 5.0 out of 5.0 by Great Hotel and Location Love the amenities and the locations. Perfect location for travel in and out of Atlanta. Convenient to all major highways. Outstanding Staff July 20, 2013
Rated 5.0 out of 5.0 by King Suite was great! This was our second visit at this hotel. We liked it so much when we stayed the first time that we decided to stay again while we waited for our return flight back home. We liked the convenience from the airport and the shuttle to the airport was very much appreciated. The staff was very courteous and attentive. The suite was very spacious and we loved the view of the pool. The only negative experience that we had was when we went to the hotel restaurant for breakfast. We requested menus and were quickly told that we could just eat from the buffet instead. We ate from the buffet and it wasn't very good. Other than that we most likely would stay again, but wouldn't eat at the restaurant. July 18, 2013
Rated 5.0 out of 5.0 by Awesome!! Stayed at Holiday Inn the day before and the day after a flight! Would highly recommend this facility. The shuttle service was awesome (and on time!!). Even though we got in pretty late, the restaurant was still open and more than willing to accommodate our hunger needs. The rooms were beautiful and clean. So comfortable...we slept right through breakfast!!! July 15, 2013
Rated 5.0 out of 5.0 by Great Customer Service I was very nervous as I was attending a job interview. The front desk clerk in the morning was very comforting and assuring. I left the hotel with a calm feeling. She was GREAT! Thank you :) July 14, 2013
Rated 5.0 out of 5.0 by Good Hotel We were automatically upgraded. Lots of restaurant choices within walking distance. The rooms were clean and comfortable. July 8, 2013
Rated 5.0 out of 5.0 by once again this hotel has out done it's self I have stayed many times at this hotel. My first visit was in 1968 and the hotel was very good, great staff. Now that it has remodeled over the past couple of years it is better and the staff is the best around. When in Atlanta this is the hotel of choice. July 7, 2013
Rated 4.0 out of 5.0 Pleasant stay Overall a good experience Service and food above average A little bit chilly in the public areas Hotel needs to inform guests that its shuttle does not collect from international terminal After a 9 hour flight we wasted another 30 minutes at the shuttle bus collection area at the international terminal before we found out you had to take a free shuttle to the other terminal to be picked up by the hotel bus July 7, 2013
Rated 4.0 out of 5.0 by Nice hotel near Airport The staff @ the front desk were very pleasant. The hotel was clean and updated. July 5, 2013
Rated 5.0 out of 5.0 by Spacious, comfortable and central location I always get the King suite and really appreciate the ability to relax, and get comfortable. The conveniences inside the hotel make my stay very convenient. Staff there are professional and work hard to provide services and answer requests. For these reasons, when I go to Atlanta, and that is often, I stay at this hotel. July 3, 2013
Rated 4.0 out of 5.0 Stuck at ATL This hotel was OK to be stuck at the Atlanta airport with. I found the room comfortable and quiet. Nice suites! Have large balconey. I did not like having to pay for horrible coffee in the lobby. They need more people manning the counters during check in and check out. Long lines. June 26, 2013
Rated 5.0 out of 5.0 by Excellent Overall the experience was great. Good location to nearby restaurants and to the airport. Staff was ver accomodating. Would definitely stay here again. June 26, 2013
Rated 5.0 out of 5.0 by Great Hotel Staff at the front desk was very friendly and helpful. Hotel was very clean and the rooms were excellent. Will definitely stay there again. June 24, 2013
Rated 5.0 out of 5.0 by great location, exceptional food, great service very convenient for my business requirements - restaurant is definitely better than average with limited, but unique food selections (great hummus plate). Service is above average June 18, 2013
Rated 5.0 out of 5.0 by Very hospitable Everything was great. The staff and accommodations were excellent. June 17, 2013
Rated 5.0 out of 5.0 by Great Hotel! The design of the hotel is really great..it was fresh and modern. Seems as it used to be an outside entry motel that has been converted to be and inside entry hotel. It seems that it was recently renovated. The suite I had was really large. It was about the size of a large apartment. The staff was friendly and helpful. This is one of the best hotels in the ATL airport area. The only concern I have is the cost of parking seems to be a little high($12) but i guess that is expected near the airport. It is still worth the stay in my opinion as the parking lot is secured with a gated entry. June 8, 2013
Rated 5.0 out of 5.0 by Great Airport Property Very happy to have stumbled upon this property on a recent business trip. Newly remodeled, the lobby area and restaurant/bar is comfortable and clean. The room suites are great as well. It's an airport hotel so expect to hear jets through the night, but nothing to hold against hotel. Staff was friendly and professional. A great value for a business friendly property. Would highly recommend, and will definitely be returning. May 28, 2013
Rated 4.0 out of 5.0 by Love the sleep and fly option The hotel was recently renovated from top to bottom and looks great. I like the hotel because it offers a reasonable sleep and fly option. The rooms are comfortable and well-appointed. The food in the restaurant was tasty and not too expensive. Didn't have a good experience with the restaurant service however. There were only three tables in the restaurant but I couldn't get anyone to bring me a bottle of ketchup for the life of me. I was very polite but the waitresses repeatedly said, "just a minute." After ten minutes I finally went to the two waitresses who were standing there talking to one another to retrieve my condiment. The hotel has done such a great job remaking itself, it should now invest in some customer service training to make it complete. May 21, 2013
Rated 4.0 out of 5.0 by Convenient, Clean and Comfortable Because I had an early flight departure and I was alone, I wanted as little hassle as possible for my 5 day trip. Being able to stay in a nearby hotel, to park and leave my car, to have a nice glass of wine while relaxing by the pool before a delicious supper, I felt very safe in the Airport Holiday Inn. My wakeup call and convenient 10 minute shuttle to the airport were helpful in starting my Mother's Day weekend in a most positive way. My husband and I plan to book a room in September when we will be going on another trip. (the only reason I rated the overall experience and staff/service lower is because the trainee who checked me in didn't recognize my reservation included my car park fee and nearly charged me $12 aday more AND NO ONE TOLD ME about using the door "card key" for the elevator..I had to ask another elevator guest how in the world did it work? I also was not told that I needed my room key to exit the parking lot..But I DO plan to stay there again in September!) May 16, 2013
Rated 3.0 out of 5.0 by Elevators I HATE the key entry on your elevators very difficult to use, so I decided to use the stairs and only to find that the door was locked. You was only able to exit through the door not enter into the hallway. May 15, 2013
Rated 5.0 out of 5.0 by Excellent I am not your typical traveler, I actually travel for a living. That equates to over 200 nights in a hotel a year. So I know a good hotel from a bad one. My hotel experience is with all of the major brands in the USA and abroad. I am currently a Platinum Priority Member (IHG), Gold Member Marriott and Gold Member Hilton. It's not hard to maintain these status levels with my current schedule. I have stayed at several hotels in the Atl airport area; Indigo, holiday inn north/south, crown plaza and holiday inn camp creek. I like to bounce around the hotel circuit to test consistency of brands. Why? Because it is a huge determining factor as to my continuation of membership. True, membership has its privileges but Membership is nothing without members. Back to Holiday Inn North... I must commend the manager on grooming his team. From the minute you walk in, you are greeted by a friendly front desk staff. If you are a priority member... If not you should join! Your room will already be waiting for you. They recognize you as a priority member and thank you for your loyalty. This is very important... Why? Because in order to reach Platinum status you will spend $1000's of dollars... And with this level of spending you do want something for your loyalty. The rooms are beautifully appointed. You will look around and not believe this is a Holiday Inn... I'm so proud of Holiday Inn for really stepping up their game in this competitive business of hospitality... And Holiday Inn North Atlanta Airport, you are doing a fantastic job. Please keep up the good work it is paying off in customer satisfaction. R.M. May 15, 2013
Rated 4.0 out of 5.0 by Lady bugs in room Overall it was a good experience. You could tell they not long updated a lot of things. Everything was nice and neat as well. The only downfall was we found two lady bugs in the bed. Another thing it was hard getting into the rooms. They upgraded the key pad and it took a while for us to figure it out. April 22, 2013
Rated 5.0 out of 5.0 by Best holiday inn I have ever stayed at I stay in alot of Holliday inns in the United States but this is by far the best one ever from the staff at Checkin to room cleanliness and dining is also a # 1 experience . Hotel is number 1 and my wife will only book this one in Atlanta cause its the best April 18, 2013
Rated 4.0 out of 5.0 by Food/service I have had both room service and to go food and beverage at this hotel. Food quality is marginal at best and is inconsistent. I've had the BBQ Ribs twice. Once they were great, once they were they worst i've had. Same with the steaks. The Ribeye was very good and the sirloin was tough as rubber. I ordered room service once and the food was delivered in styrofoam. The server said they were out of clean dishes; almost $30 for steak in styro? Unacceptable. April 16, 2013
Rated 5.0 out of 5.0 by Great service Wonderful staff. Hotel is very clean and well keeper up. April 11, 2013
Rated 4.0 out of 5.0 by Clean hotel, very friendly staff This was my 1st stay at this hotel. Very nice hotel, staff is extremely friendly and helpful, food in restaurant was excellent, security for hotel is very good. The bed left a bit to be desired as it was much too hard for me to get a good night sleep, but overall I would recommend this hotel to anyone who enjoys a firm mattress and needs a hotel that is convenient to the airport. Rates are very reasonable. April 8, 2013
Rated 4.0 out of 5.0 by nice room and good price The time to check in was too long and the price i was quoted for was incorrect when i checked in. they also charge $12 per day for parking(too much i might say). I didnt get a chance to enjoy the other amenities. Make sure you get clear directions on getting to your room cause I didnt. April 1, 2013
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