 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property
Overall Experience 4.5
92%
Recommend This Property
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great short term stay
Byjdffffffffffffffffffff
August 10, 2016
hotel was great short term stay-- clean and location close to airport --
This survey asks way to many questions and needs to eliminate the 50 character field comment --
hotel was great but I spent less time at checking in and out then filling this survey..
Always Excellent
ByBillyboy391
August 09, 2016
For the last 2 years in a row we stayed at this property while we vacationed in Aruba. The staff is awesome, the property is beautiful and safe . Great Place to Stay !
Not a good stay
Byjerrygtj
August 08, 2016
Maybe not again. Will I stay at this hotel, I'm sorry it just was not a good experience to put it lightly.
Great Front Desk
ByFrenchE
August 08, 2016
The hotel stay was short but we had a great experience. The front desk staff were knowledgable, attentive and really went the extra mile to make sure our stay was positive. I have not had a customer service experience that matches the one at this Atlanta location. They should give classes.
Great stop
ByLookout Mountain Joe
August 08, 2016
This hotel near the airport in Atlanta, is almost like staying at a resort. Exercise room was great, the pool was wonderful and room accommodations are terrific
Excellent
BySergiox7
August 04, 2016
Beyond my expectations, the friendliest of staff, finally got the proper recognition for being a member of the priority club. The breakfast was awesome, with a complete buffet and lovely staff
business stay
Byhaf2303
July 26, 2016
Great stay. staff was very attentive, courteous, and helpful. No complaints. Would be happy to come back.
Excellent Customer Service
ByArcher5
July 26, 2016
I have to say you have 2 extremely great employee staff which should get a kudos from higher management with Holiday Inn: a manager named Matthew and a lady whose name start with a W and had a hyphen in it. (Wyanden-Adonisa)Excellent customer service and so nice. Excellent hotel of this class...newer property and kept extremely clean.1 Front desk staff was very friendly and welcoming. After all what happen with our room (W-A)she gave me a hug because she knew I was extremely tired from traveling. Breakfast area is spacious and one of the best in a Holiday Inn I have experienced. The guy who made 3 orders of pancakes for my kids and I even said he made the pancakes with love and he was right because they were so delicious. Randy eggs were excellent also. This stay was during several events in town and they handled groups well. I actually stayed here twice in the same week/ weekend. Second time back since Matthew notice I was a gold member and my mother a Platinum member we was upgraded to a suite which was very nice and spacious. I'll be back to this place and ALWAYS highly recommend to others when in the area. Go ATL NORTH.
clean, efficient, dark, comfortable quiet room
Bypenny mom
July 26, 2016
We had a great experience form check-in to check-out,
Excellent staff. very efficient for getting to and from the airport. When we found out that the flight was delayed, we were able to stay a little longer. we have used this hotel to spend the night before early flights out of atalnta and to stay the night when arriving late into aplanat airport. Both ways have been stress and hassle free!
highly recommend this hotel!!
Great Service
ByB'Nard 702
July 23, 2016
Great front desk team with excellent customer service.
Place to sleep
ByOkraanne
July 22, 2016
I was forced to find lodging due to runway shutdown and a missed connection. Arrive about 11:30 pm and contacted Holiday Inn--had one room left which I took. Was grateful for the room, the service, and the quality of the room and bed. Got 5 hours of sleep and was able to proceed with trip.
Great Hotel
Bybyah
July 21, 2016
Absolutely love this hotel. The staff is great, the rooms are nice, and it's close to the airport.