Rated 4.1 out of 5 by 99
Rated 4.0 out of 5.0 by Neil18 Great stay
Hotel was easy to find in a good location.
Bedroom and bathroom very spacious.
The bed was massive and was the most comfortable hotel bed I have ever slept in.
Rooms were little out dated compared to some of the other holiday inns, however the restaurant and bar facilities were modern.
All the staff were friendly and helpful.
Breakfast was excellent lots of choice.
Didn't used the leisure facilities.
Will definitely be staying here again.
December 4, 2013
Rated 1.0 out of 5.0 by GJWTraveller Average Service, Terrible Food, Appauling Management
Having stayed at the Hotel for an extended period. I have to say one in four meals had to be returned; would have been more but it was getting embarrassing. As the stay was on a Dinner Bed and Breakfast Rate there was no compensation given.
The electricity in the room failed on more than eight separate occasions; resulting in calls to reception and the 'breaker' havingto be reset.
No notification on one occassion that the restaurant was closed and a temporary alternative had been set up; so we eat out.
Complained to management and it was implied that we were liars and had got things wrong; eventually told if we did not like it check out - We Did!
Have sent an e-mail to the hotel requesting information from them still no reply. This is how they treat Platinum Members!
There are alternative hotels close by.....
December 3, 2013
Rated 5.0 out of 5.0 by Yorkshirebird Excellent
Welcomed by a pleasant and friendly member of staff had the best sleep in ages! Very comfortable and relaxed hotel, facilities excellent too
November 27, 2013
Rated 5.0 out of 5.0 by CbgCBG67 Very good service from the check in staff
Comfortable, clean and warm. Disappointing that WiFi is not free
November 27, 2013
Rated 5.0 out of 5.0 by snakebite Excellent Stay
Stayed at the hotel for a RAF reunion and the weekend experience was first class. The staff were friendly, the hotel amenitiies were good and food was excellent. Overall a very enjoyable stay!
November 21, 2013
Rated 5.0 out of 5.0 by Aps26 great service
stayed several times here now on business and always get good service from very professional & friendly staff.
The rooms are always clean & comfortable.
Only con is that food service in the Bar area can be slow at certain times.
November 17, 2013
Rated 5.0 out of 5.0 A happy two night stay
My wife and I stayed for two nights with other members of the family to celebrate our son and daughter- in- laws wedding anniversary. The welcome we received at the check in desk was very good and our room on the ground floor was excellent. The celebration was in one of their rooms and the tables set up for the party. The food and the service was excellent and all who were there thoroughly enjoyed the evening. On both of the mornings we had breakfast there was a great variety to choose from and we were well satisfied. Well Done Holiday Hotel.
November 16, 2013
Rated 5.0 out of 5.0 by Bomber13 Top quality.
Stayed for 1 night only after dropping our son off at RAF Halton, quick and easy check in, staff friendly and helpful, room spacious and clean as well as the usual tea and coffee you get a bottle of still and a bottle of sparkling water plus 2 kit kat chunky bars free. Beds nice and comfy. Breakfast was top quality, will stay here again and would recommend this hotel.
November 8, 2013