Rated 4.1 out of 5 by 190
Rated 4.0 out of 5.0 by Billywizz Holiday inn Aylesbury
Over all very good, staff excellent, however please stop serving food on wooden and slate platters
September 9, 2014
Rated 4.0 out of 5.0 by Moleyfozz Very friendly service
A lovely stay for a wedding , all staff helpful
And kind. Thankyou
September 4, 2014
Rated 3.0 out of 5.0 by claireed A Sleepless Night/Bad Customer Service
The hotel itself was nice and modern. It was the first time we have stayed in a holiday inn, we were staying here for a wedding function, and was given a 1st floor room.
The room itself was clean, however the bathroom was dated, not particularly clean and i was surprised to find no soaps or shower gels.
After a full day/night at the wedding we were looking forward to a goods night sleep. Unfortunately this was disrupted a number of times by the door into the 1st floor rooms. Every time someone came through it would bang and wake us up! I was very aggravated by this, and feel you should do something about it!
On checkout I mentioned this to a member of staff. She didn't offer us any apologies for the sleepless night, or any gesture of good will. Very poor customer service!
We were about to leave when we saw we could help ourselves to a coffee, first there were no cups, then no milk then no coffee! We gave up and left!!
First and last stay at a Holiday Inn!
September 3, 2014
Rated 5.0 out of 5.0 by Egghead lovely stay
Have stayed at lots of different holiday inns and this is one of the best.
September 2, 2014
Rated 4.0 out of 5.0 by davebenharry11 Nice place to stay
Overall experience fine, as I have stayed here numerous times before, it is very familier to me and my small party
August 31, 2014
Rated 3.0 out of 5.0 by Caroline53 disappointing service
The hotel is clean and smart looking, but the room we had was not properly serviced. The room did not contain what it should have.
The shower was broken and we found the reception desk staff failed to answer the phone.
The wifi doesn't work well as there is barely any coverage.
The restaurant was good, quick service and the food was good and hot, its a bit pub grub but not bad.
August 28, 2014
Rated 2.0 out of 5.0 by Wob2 Excellent staff but room inadequately prepared for our stay.
Smell of sewage wafting in from outside. Only one already opened body wash left in bathroom for a family of four. Pillows very flat!
August 26, 2014
Rated 2.0 out of 5.0 by Rollhonda Aylesbury, booked quickly
Room great, good gym but the food was dry and tasteless and very expensive for what you can buy these days. Plus they charge a service that took 45 mins to arrive. I was offered a food refund in the morning but was too embarrassed to accept this as i was so hungry i ate the meal anyway. Being on the road all day I was too tired to go anywhere else that night. Note to self - consult Trip Advisor next time .......
August 22, 2014