Rated 4.1 out of 5 by 248
Rated 5.0 out of 5.0 by freek2k2004 “Great Hotel in a Great Location”
The hotel was paid for already and I'm absolutely amazed at how nice it was! Very luxurious, we didn't eat dinner/lunch in the hotel so I'm not sure of that food but we had breakfast every morning and it's fabulous!
May 29, 2015
Rated 3.0 out of 5.0 by notnil Great staff but let down by poor food
I use this hotel regularly and would recommend it to others; however, I will not be dining here again as the quality of food fluctuates from very good to dreadful. This is a real pity as the staff are generally very attentive and try their level best to sort any issues - but unfortunately they can't cook the food!
May 26, 2015
Rated 5.0 out of 5.0 by Sylroy Excellent value
Can not review Food & Beverage as did not use these facilities and the only staff we encounter at the reception was changed frequently but the domestic staff was very helpful.
May 25, 2015
Rated 5.0 out of 5.0 by mevans2873 Nice friendly hote
It was a pleasant stay and I will be using the hotel again, all the staff I encountered were efficient but friendly. They attended to any problems I had immediately. I will be using this hotel on a regular basis for the next 10 weeks.
The only complaint I would have is that the smoking area at the back of the bar has no shelter, therefore if it is raining you have to go out the front.
Apart from that everything is excellent
May 20, 2015
Rated 5.0 out of 5.0 by Chris15@ Clean room, excellent service
great access for local business, plenty of options to eat locally. Good road links to area.
May 13, 2015
Rated 4.0 out of 5.0 by Oxford Don Festival Park Holiday Inn
We were originally due to stay here for a wedding, but were unable to attend due to illness. IHG were great and said that whilst we could not cancel, we could re-arrange, which is what we did. Hence the stay.
Not sure I would be in a rush to visit Basildon again for leisure, but overall have to say that the staff at this hotel were fabulous.
Friendly greeting, each time. Service at breakfast was very attentive, and food good. The fact that the kids ate for free was another bonus.
The building itself looks a bit dated now, and there is not much that can be done about the fact that the locals use the area as some sort of race track until the very early hours - it seems the concept of boy racer is till very much alive in Basildon, but if you have to (or even want to) stay in Basildon, this place is well worth using.
May 13, 2015
Rated 3.0 out of 5.0 by ihavenonickname1111111111 price/value
price excessive compared to quality of hotel
May 9, 2015
Rated 3.0 out of 5.0 by sunshinebob showing its age
not the best hotel , internet issues and in need of a makeover
April 29, 2015