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Rated 4.4 out of 5 by 167 reviewers.
Rated 5.0 out of 5.0 by good quality all round, room, facilities , food and staff I enjoyed both stays at this hotel and will be back every fortnight, good all round quality, food good, room clean , large and comfortable. Staff very helpful November 13, 2014
Rated 5.0 out of 5.0 by Excellent stay in Holiday Inn Leeds-Brighouse Very good hotel with super staff. Could not have asked for any more. Would definitely recommend this hotel. November 11, 2014
Rated 2.0 out of 5.0 by Leeds - Brighouse Review The staff in the restaurant could have been much more attentive and they should avoid seating people at tables that are dirty. The hotel charge for internet! The plugs in the rooms are miles away from the bed The boiler went on the brink but the gym and pool was lovely November 10, 2014
Rated 5.0 out of 5.0 by Fantastic staff service A number of family members stayed at the hotel to celebrate a 50th birthday party. Every single one of us enjoyed our stay and the service of the staff was excellent throughout. I would recommend staying at this hotel to anyone passing the area or looking for comfortable rooms, fitness and swimming facilities and a good break. November 7, 2014
Rated 2.0 out of 5.0 by Watch out for intrusions We've stayed at this hotel a few times now and it has been a great experience.. lovely room, friendly staff, and good food. This time our experience was marred by 2 occasions of staff letting themselves into our room unannounced while I was in the room. The first time I was in the bathroom, heard a faint knock on the door, and without any hesitation the staff member let herself in. She looked very surprised to see me coming to the door and said "Oh! I didn't think anyone would be in!" (which is not an excuse.. I'm sure I'm not the only guest who stays in the room during the day). I told her that she hadn't given me a chance to get to the door before she let herself in. The next day I wasn't feeling well during the afternoon and lay down for a rest. Another faint knock on the door, no announcement (again) of who it was, and as I start to get up, I hear the key in the lock and someone coming into the room. As you can't see the door from the bed, I called out "hello??" and a male voice answers "sorry" and leaves. I wasn't going to mention it to management, but when the same thing happened twice in 2 days, I was upset enough to speak to a duty manager. She agreed that this should not happen, that I'm not the only guest who doesn't leave the hotel during the day, that a guest should feel relaxed,safe and secure while staying at the hotel and have their privacy respected. She made a verbal "sorry" and she would make mention of it to the staff. I don't think that happened as, when we were leaving the next day, I saw staff members do the very same thing to 2 other rooms. Nothing was offerred to us in any way of compensation for the intrusions, even when my husband mentioned at check-out how upset I had been and how it wasn't right for this to occur November 6, 2014
Rated 4.0 out of 5.0 by enjoyable stay very pleasant stay, breakfast excellent a little busy around the toaster but now being picky, good sized hotel pool. think the bar prices were a bit expensive but as was at a private party there i had to pay. staff were very friendly and helpful. November 4, 2014
Rated 4.0 out of 5.0 by Comfortable room The room was of a good standard and generally clean. The hotels facilities are very good but we didn't have time to use them on this occasion. The front of house staff were very polite and attentive. November 4, 2014
Rated 4.0 out of 5.0 by Great Staff and pleasant room As always at Holiday Inn Brighouse, myself and my family were made welcome. There was always plenty of choice at breakfast with my daughter enjoying the pancake making machine. We like having the pool to use. There was a notice in our room regarding upgrades to the bathrooms, as this is the only aspect of the hotel I would criticise I can say it is overdue, our room had not been done and the bathroom was showing its age. Overall a pleasant hotel with great staff and we will be staying there again. October 31, 2014
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