Rated 4.4 out of 5 by 210
Rated 4.0 out of 5.0 by Highcliffe Comfortable stay in a friendly atmosphere
I would recommend this hotel and would stay there again in the future.
February 24, 2015
Rated 4.0 out of 5.0 by Wren2 Excellent service and good facilities
Friendly and reliable staff. Enjoyed the leisure facilities. Good, varied breakfast. Comfortable room - clean bathroom. A relaxing stay.
February 19, 2015
Rated 5.0 out of 5.0 by sbusa friendly staff
great quick check in, friendly staff, nice new bathrooms
February 17, 2015
Rated 4.0 out of 5.0 by Outoftowner1 Great location for a business traveller
Close to M62, with lots of public areas to sit and read, work or have small meetings.
Good WI-Fi connectivity and use of gym to unwind.
Food in restaurant or bar area very good and waiter/waitress service very friendly and efficient
Check in / check out is a painless experience
February 16, 2015
Rated 2.0 out of 5.0 by ALOR Good breakfast and lovely staff at breakfast and the bar. Poor other than that.
The reception staff were initially friendly but myself and the person I was travelling with were made to feel that we became a nuisance after asking about the points system on more than one occasion as our points were not added to our accounts. In fact during our last stay there were more people travelling with us and they even commented on the way a member of reception staff was with us. I had to move rooms on one occasion due to their being an overwhelming smell of drains. Disappointing that there are no lifts, I had to struggle up the stairs with my bags. There was also a staff party one evening which was not conducive to a good nights sleep. The old bathrooms are abysmal and some of the newly fitted ones overflow when you use the shower. I reported this to reception, they advised me that they were aware. The only positives were that the breakfast choice was good, option for takeaway hot drinks is very good. One member of bar staff (American) was really friendly and took the time to remember your order, she is a credit to your business. The breakfast staff were also very friendly. Overall despite needing to stay in the area we have moved elsewhere.
February 14, 2015
Rated 5.0 out of 5.0 by corporalJones Another good stay
Visit the area about once/twice a year.
Standard all round is high and would recommend it.
Holiday Inns still vary in quality but this one is one of the best and the level of service seems to improve year by year.
February 12, 2015
Rated 4.0 out of 5.0 by Yorkshire regular well located business hotel
Ideally situated for access to numerous destinations in Yorkshire.
Staff very helpful and courteous.
Would use again although price range is at top end of range for hotel of this quality
February 10, 2015