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Rated 4.1 out of 5 by 306 reviewers.
Rated 5.0 out of 5.0 by A gem, especially for travellers with pets. We have stayed at this hotel on a number of occasions, on our way to and from the Eurotunnel terminal, which is just a few minutes away, and most recently on Boxing Day night. The welcome has always been very friendly and the service excellent. The facilities are great, with the health centre and pool, if you have time, and an expansive and pleasant secure garden for dog walking. These features far outweigh the slightly tired buildings and decor. The restaurant is a real delight with a quality of cuisine and service that is far higher than most Holiday Inns. All in all, I wouldn't hesitate to recommend this hotel to anyone as a stop-off on a journey or as a base to explore the local area. January 8, 2015
Rated 5.0 out of 5.0 by great service I was really happy to stay in this hotel. I am always staying in this hotel when travel to/from France. Last time I did some mistake when I made my booking, it was my fault, however the receptionists at the check-in desk helped me to solve this problem just in a few minutes. The restaurant is very good there as well. January 8, 2015
Rated 2.0 out of 5.0 by Better helpful receiptionist, and more comfortable beds There is no room service food available on the day not even simple sandwich, the beds are not as comfortable as the beds in most of Holiday inn hotels in UK. We have never been refused a late check out by 20 minutes by any Holiday hotel in the past, the staff was rude, we were very disappointed. The qulitiy of the towels in the bathroom are very poor. January 3, 2015
Rated 5.0 out of 5.0 by Pleasant facilities and helpful staff My wife and I were pleasantly surprised by the quality of the accommodation and of the evening meal included in the package. We will certainly stay here again. January 3, 2015
Rated 5.0 out of 5.0 by The perfect place to stay in this area A really well run hotel which is difficult to fault. Well placed for overnight stops before on travelling or for a few days to visit and discover the area. We have been using this hotel since it first opened with the opening of the Tunnel and would not choose to stay anywhere else. January 3, 2015
Rated 5.0 out of 5.0 by One of the best Holiday Inns I remembered this Holiday Inn from a business trip in 2007 and it did not disappoint this time either. It's at the top end of the Holiday Inn brand - in many ways it feels closer to a Crowne Plaza than to other cheaper Holiday Inns out there. The fairly high prices also reflect the higher quality of this establishment. The restaurant is excellent (if a bit pricey), the public area very spacious with tall ceilings and ample seating. The executive room was very comfortable for a family stay (two separate bedrooms), I fully recommend it. Very nice, quiet location surrounded by green - it feels far removed from the traffic of the Eurotunnel and ferry terminals. January 1, 2015
Rated 2.0 out of 5.0 by We won't be coming back here ! The hotel building, room and Reception staff were good - it went downhill from check-in though Our Restaurant experience was very poor and exceptionally poor for a French Restaurant I'm happy to go into details again with the Hotel Management if they so wish but suffice it to say that food quality was patchy and service was dire I don't like having plates of food launched at me so that there is a bang and a bounce before it stops and I shouldn't have to ask for an aperitif, butter or my main course - this should be fairly standard, shouldn't it ? We travel to France several times a year but we will not stay at this hotel again ! We have been back in the UK for nearly a week now and nobody has contacted us about our "issues" so can only believe that they do not care ! December 22, 2014
Rated 3.0 out of 5.0 by Reliable - You know what you're getting I have stayed at this hotel many times. Always comfortable, bar very old fashioned and expensive. December 20, 2014
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