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Rated 4.2 out of 5 by 323 reviewers.
Rated 4.0 out of 5.0 by Good hotel apart from internet Good room, food, pool, gym but appalling internet. I would not stay again until the internet is fixed April 14, 2015
Rated 3.0 out of 5.0 by Comments Staff were fantastic in helping my family and I welcome, superb. Facilities of the pool and jacuzzi were great for my boys, they loved it. Food wise? Evening meal was average at best, few vegetables and the extra ones asked for were laced in garlic, when I didn't ask for them to be or want the to be. Breakfast was ok at best, didn't even bother with the cooked breakfast as looked limp and not well presented. Hope this comes across the right way, great people, decent facilities but food wise needs a real lift to meet the standard that I would consider what you would be looking for. April 13, 2015
Rated 5.0 out of 5.0 by Value for money and honest service I wasn't expecting too much from this hotel but was pleasantly surprised. Outside you could be forgiven for thinking this was not going to add up to much but inside was much better. Recent/current refurbishment are making a difference. Room was suitable for 2 adults and 1 child, although the sofa bed was rock hard! The bathroom was up to scratch. Breakfast was hot, good choice and all fresh. There wasn't an amazing choice but this seemed to leave what was there as good quality. We paid a small charge to stay here, much lower than other Chester hotels, and it was really very good for the price. I woudl stay again. April 13, 2015
Rated 5.0 out of 5.0 by great hotel we stayed at the Chester south hotel over Easter with our 2 year old daughter. we had a great time, the hotel made a great base for our visits to the zoo (book at the hotel reception for discounted entry!), blue planet aquarium and Cheshire oaks shopping outlet. our little girl loved the pool and the staff were friendly and attentive. the food both at breakfast and dinner was very nice. overall a fantastic stay April 10, 2015
Rated 4.0 out of 5.0 Pleasant stay - excellent staff Very pleasant stay. Hotel may appear old hat but it is being upgraded. Although the room we stayed in hadn't been upgraded it was still perfectly satisfactory. The staff at the hotel were excellent, helpful, considerate, polite and most importantly friendly. Nice ambience in the bar area, pleasant seating area outside for when the weather, hopefully, improves. Excellently situated for public transport access to Chester, April 9, 2015
Rated 4.0 out of 5.0 by Refurbished bathrooms but shabby room A nice leisure stay, close to Chester so very convenient. Staff friendly and Mark the barman very attentive and a good host. Pool was nice and warm. Just need to work on some improvements-bins in car park full with same rubbish for 4 days, no fruit at breakfast for 2 days so had to ask again and again. All in all thought a nice stay and relaxing so would visits again April 9, 2015
Rated 5.0 out of 5.0 by Fantastic Family Break From the checking in to checking out, the family had a fantastic easter weekend. Friendly and helpful staff. Kids were more than impressed with the complimentary easter egg bunny received with breakfast. Will definitely stay again when in the area. April 9, 2015
Rated 4.0 out of 5.0 GOOD STAY A good place to stay when visiting Chester. Only down side was the prices in the bar April 8, 2015
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