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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 748 reviews
86%
Recommend This Property

Ratings Breakdown

748reviews

  • 5 Stars
    355
  • 4 Stars
    255
  • 3 Stars
    71
  • 2 Stars
    44
  • 1 Stars
    23

Away break

By

June 26, 2017

club

would highly recommend this Hotel,staff friendly food excellent clean and tidy rooms knowing that the hotel is undergoing some decor work.

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Friendly staff, Clean, Comfortable

By

June 23, 2017

club

A great stay, with an excellent night's sleep in a comfortable air-conditioned room

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Good basic holiday inn

By

June 21, 2017

club

Not exciting but adequate. A bit over priced and some rooms can be noisy due to amazingly long corridors and 'lively' guests..

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Zentrales Hotel

By

June 19, 2017

Hotel befindet sich mit direktem Verkehrsanschluss um schnell auf die Autobahn zu gelangen. Zimmer sind trotzdem sehr ruhig gelegen.

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Great Hotel and very attentive staff.

By

June 18, 2017

club

A really well run hotel and very attentive staff. Don't let the rather dated and shabby exterior of the hotel put you off!

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Chester-south

By

June 13, 2017

club

in a good location of you're set to drive/get a taxi to places as it's away from Chester town. We have stated here twice both times enjoyed our stay.

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smelly exterior but good service

By

June 12, 2017

club

A small on entry to the hotel from sewage. My daughter's birthday was forgotten. However the service was good. The room was average as was the hotel.

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Bit tired, not great value

By

June 12, 2017

Hotel was quite tired. Mould on the bathroom ceiling and around shower screen. No extras in the room(bottle of water, fridge etc). Breakfast was expensive to add on. Service in the restaurant was poor, food was average.
Good gym and pool.

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Smelly

By

June 11, 2017

platinumelite

Some of the rooms have an over powering smell. Staff are great. I had to get room changed due to smell

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great service

By

June 09, 2017

club

very friendly polite staff, good food and comfortable room

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Excellent stay

By

June 05, 2017

club

All round good service. Room very clean and modern.

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comfortable bed, good service hotel needs modernisation

By

June 05, 2017

club

comfortable bed and room but hotel requires some modernization. Pool and Gym looks good. Very friendly staff.

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