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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
84%
推荐此酒店

整体体验

4.1

基于 1760 评论
84%
推荐此酒店

Ratings Breakdown

1760评论

  • 5 星级
    846
  • 4 星级
    554
  • 3 星级
    176
  • 2 星级
    110
  • 1 星级
    74

Good food

By

2021 十一月 22

platinumelite

Stayed for 2 nights for business. Check in was efficient but had a problem with my original room not being cleaned. The room I stayed in was clean but tired looking, as was the corridor.

However, the food and service was very good and the reception and bar areas looked clean and modern.

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Overniystay.

By

2021 十一月 21

Excellent staff, both very friendly, helpful and dog friendly.

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Personal Sauna

By

2021 十一月 18

club

Greeting and bar service on Sunday evening and check out on Monday was good.
Meal was basic, microwaved, and spiced up with Doritos dip.
Hotel decor was tired and in need of refreshing.
The room aircon was not strong enough to deal with the heat output from the radiator, and opening the window made the room noisey.
Radiator could not be turned off, and even on minimum, you could not rest you had on it for more than a second or 2.

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Great staff and service

By

2021 十一月 17

club

Welcomed really well, front desk were very friendly and professional. On site catering was really good. The breakfast had all we needed.

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Great service

By

2021 十一月 16

platinumelite

Our first stay in a hotel with our dog. We was made feel very welcome. Deb checked us in at reception and was extremely helpful.
The following morning for breakfast Deb helped me carry breakfast down to the restaurant without any hesitation. Breakfast was full with lots of choices.
The room was clean and comfortable.
The tv channels disappointing.

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Stay in HI chester

By

2021 十一月 11

platinumelite

Very comfortable, attentive staff. Would stay again when working in the area

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Bad experience

By

2021 十一月 11

I booked 4 rooms on the same floor for a long awaited family reunion,
but due to one room being untouched and cleaned since the previous guest, and an incident with an iron in another room we ended up in all different areas. Corridors had very unpleasant musty smell and the our bed had seen better days.
We were given a discount on 2 of the rooms and the manager on duty was very apologetic, but we wouldn’t recommend or stay there again.

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Great stay

By

2021 十一月 07

platinumelite

We had a fantastic stay, very welcoming staff in all departments

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Fantastic stay

By

2021 十一月 06

club

Fantastics day staff are very welcoming and couldn’t do enough for me and my three children! Warm welcome and goody bags given to my three children that kept them happy in the room doing a colouring in and jigsaws. Restaurant staff we are fantastic in the evening! Our server was called Mark and he couldn’t do enough he helped to get my lively two-year-old settled and we had a comfortable dining experience. Staff at breakfast again were amazing and done little lunch bags for me and the kids. Can’t fault this hotel clean comfortable and fantastic value for money.

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Business trip

By

2021 十一月 01

club

Good clean hotel , functional for my requirements.

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Not the best Holiday Inn

By

2021 十月 31

I usually choose Holiday Inn as my group of choice, but at this particular hotel, I would not choose to stay again. The staff were in the main really good, but the quality of food and the dinner menu choice, especially with children, was abysmal. Holiday Inn, you need to up your game considerably to make this hotel better. You have a good team of staff, and you should be working much harder to give your guests a better quality stay.

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Hotel

By

2021 十月 31

club

The hotel needs updating.
We have stayed there several times and we can see that the hotel is becoming dated.

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