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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 849 reviews
86%
Recommend This Property

Ratings Breakdown

849reviews

  • 5 Stars
    410
  • 4 Stars
    290
  • 3 Stars
    74
  • 2 Stars
    49
  • 1 Stars
    26

Good quality for a good price

By

21 October 2017

Comfortable rooms, good beds, and good facilities, good location for visiting most places around Cheshire.

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Excellent customer service and very clean

By

21 October 2017

Great hotel with a good and an excellent nights sleep

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Good overall

By

20 October 2017

club

Room was good, but attention to detail across the hotel is getting a little neglected in places (bathroom vents and painting for instance) scruffy bin area visible - these were just the easily observed Items. Gym is looking tired especially pool area. On the other side, Staff were brilliant especially Kat

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Leisure weekend holiday inn south chester

By

18 October 2017

club

Excellent stay overall. Would recommend for short break

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ABSOLUTELY DELIGHTFUL

By

17 October 2017

club

FANTASTIC , LOVED IT , CANT WAIT TO GO AGAIN , MY FIRST CHOICE OF HOTELS FROM NOW ON . THANK YOU FOR SUCH A LOVELY STAY . WHAT MORE CAN I SAY . WE HAD A GREAT TIME, AS A LARGE FAMILY AND WE WERE COMPLETELY TAKEN CARE OF AND MADE TO FEEL WELCOME THANKS AGAIN X

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Just what we needed

By

16 October 2017

club

Stayed for a wedding in the area, brilliant hotel and great value for money. Only downside was some of the spa facilities where down for maintainance however would be happy to return.

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The helpful staff are a great asset to the hotel.

By

15 October 2017

Highly recommended. Staff so polite and extremely helpful. More variety needed for menu. Food was good.

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Very helpful staff

By

14 October 2017

Hotel was of a good standard. Had a good quality sleep, and breakfast very good.

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Pleasant stay

By

14 October 2017

Don’t judge this hotel by its external dated look. The interior is fresh clean and modern. The staff are friendly and helpful and the food was of a good standard.

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Exceeded expectations

By

11 October 2017

club

The staff were really friendly, happy to help quickly. Bed was comfy and room layout was lovely in the executive room! Breakfast in bed was great, the room was clean and the shower was amazing!

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Great stay thanks

By

10 October 2017

club

Very attentive staff and the facilities are great with the location in easy access to Chester

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Comfortable bed and great service.

By

08 October 2017

Comfortable bed and great service. Good staff and food. Clean pool and gym

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