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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 705 reviews
86%
Recommend This Property

Ratings Breakdown

705reviews

  • 5 Stars
    336
  • 4 Stars
    241
  • 3 Stars
    68
  • 2 Stars
    39
  • 1 Stars
    21

Much better inside than it looks form the Exterior so don't be put off.

By

28 April 2017

club

A very nice hotel, room was reasonably modern with a lovely shower and was clean with a comfortable bed. It was quiet and had a good choice of TV channels. The room service menu looked very nice with a lot of choice compared to other Hotels of similar size and rating, but we didn't try it unfortunately. We did have the breakfast and although there was a good choice the cooked food sadly was very greasy. The staff are lovely and there is a Starbucks coffee area inside although I'm not sure it's exactly the same quality but it was nice. I would stay here again and would certainly recommend it.

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Excellent location

By

28 April 2017

club

Excellent location for acces to Chester, Chester Zoo and Cheshire Oaks Designer Outlet. There is a park and ride close by which was £2 each return into Chester. The zoo and Designer Outlet are an easy 10 to 15 minutes drive although the park and ride does also go to Chester Zoo. Next to the hotel is a Spar Supermarket and Greggs so you don't need to worry about bringing a picnic for the zoo as you can buy fresh sandwiches there. Breakfast was excellent with a good range of both hot and cold food.
We didn't eat in the hotel as it isnt cheap. We found a nearby Brewers Fayre within 10 minutes drive.
Would definitely return.

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Great Stay

By

27 April 2017

club

Great location, very cleans and staff were very polite, definitely stay at this hotel again

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Friendly staff excellent service

By

27 April 2017

Enjoyed our stay very much will come back . Also had a great time at the zoo. Our family also had a great time.

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Shopping week end

By

27 April 2017

This hotel is ideal for a shopping weekend being located not far from Chester and Cheshire Oaks. The bed was really comfortable and the breakfast was excellent and the staff were all very helpful and friendly. I look forward to returning!

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Good Touring Hoel

By

26 April 2017

club

Easy to find from motorways etc. Accessible to North Wales and close to a Park and Ride for visiting Chester and Chester Zoo

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weekend away

By

26 April 2017

Had a excellent stay , first time at this holiday inn , staff very welcoming,breakfast was hot ,used the swimming pool and the sauna , dinner in the hotel was good and plenty of to choose from ,had two young children with me and they enjoyed the menu and the services

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Great stay for the price

By

26 April 2017

club

Holiday Inn was perfect for visiting Chester city centre and Chester Zoo. Good breakfast, helpful staff, clean room.

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Very pleasant stay

By

24 April 2017

I found the hotel to be very comfortable. I was made to feel very much at ease by the staff from checking in at reception, to service at breakfast the following morning.

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Convenient,

By

23 April 2017

club

Enjoyable stay,near park and ride for Chester City Centre,comfortable clean accommodation with nice friendly staff,although didn't use this time has good swimming pool,will certainly stay again.

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Great hotel don't be put off by appearance

By

23 April 2017

club

Drove up to this hotel and thought 'oh my days this looks old' however the inside is totally different. Comfortable hotel with gym and pool, lovely staff and there is so much breakfast choice.
Overall a great experience and would stay again

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Great food

By

21 April 2017

club

The food was fantastic and good value for money due to it being included in our package

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