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Rated 4.2 out of 5 by 128 reviewers.
Rated 5.0 out of 5.0 by Great stay Enjoyed the stay, great service, friendly staff, clean, tastey food. Love the new IHG theme - home away from home. Would stay there again when in the area. February 6, 2014
Rated 1.0 out of 5.0 by Possible blood and private down there hairs- need I say more? The place looks nice enough. When I got to my room it was freezing (in the teens), after midnight, and the heat hadn't been turned on so it took an hour before I could even consider trying to get ready for bed and fall asleep. Teeth shattering cold. Fine, not so bad the first night. The second night was when I was completely disgusted. Looking up at the ceiling I saw what looked like blood splatter. There's nothing else I could think of that would be that color or size/shape than blood that somehow managed to get on the ceiling. Gross. What's even more disgusting is the private down there hairs I found on the comforter. Let's just say, it's not mine. Also, you can't close the curtains. At best they have a see through curtain that covers the window but that's it. How is a single woman traveling alone supposed to feel safe when anyone could look into her room at any time? 4 star hotel? Ha, not even a 2 star. The food was good (from the parfait I had), happy to see you could get a beverage or snack anytime, staff was ok at best, but the possible blood splatter and the private down there hairs on my sheets?! No, thank you. Still shuddering from the disgust. February 6, 2014
Rated 4.0 out of 5.0 by Nice, comfortable, trendy I stay at this hotel at least two nights a week and I highly recommend it. The staff is very friendly, it has amenities that I wouldn't expect a hotel of this size to have (weight room, pool), the bar and dining area are very contemporary, the rooms are very comfortable. The beds are a little softer than I prefer, but not too bad. The food in the dining room is not bad, just average. During the week, they have a happy hour from 4 to 7 where they offer complimentary snacks. The lobby snack bar is really good, with fresh fruit, coffee, great pastries and cookies. The only complaint I have is that the elevators are constantly under repair and the facility only has two cars, so if one is down, it's a much longer wait. I've been staying here twice a week since November of last year and I'd say one elevator car has been down at least six times. The wi-fi can be very slow, but that's to be expected. I usually end up using my iPhone or AT&T Mifi as a hotspot. HOWEVER…during a recent snowstorm, the staff took the time to clean off the cars in the parking lot. That blew me away. So despite the small complaints, I highly recommend the hotel. February 3, 2014
Rated 1.0 out of 5.0 by Be prepared for noisy stay Had 4 room for 3 nights and again experienced much late night noise. Also stay away from ice machine. Brunch was great. Had similar experience 15 months ago. Think this hotel attracts tour groups with lots late night room visits from others in group and doors make loud noise when closed. Someone needs to do something about this continued problem. Hard to convince me to come back with my family. Don January 8, 2014
Rated 3.0 out of 5.0 Very average After unpacking, went to use the bathroom and upon flushing water started pouring over floor. Maitenance came quickly and we had to change room which was a nuisance plus now we weren't in an adjoining with rest of our party. New bathroom toilet also had loose seal on floor although no leaks. Also, I feel that free coffee should be offered in lobby. Went to use lobby computer and was surprised that we had to pay for this when even less expensive hotel chains provide this for free. Nothing offered for inconvenience of repacking and unpacking twice... January 2, 2014
Rated 5.0 out of 5.0 by Very nice stay Good location, eeasy to access, good settings, room are spacious and well equipes. Very nice management and staff. Warm and smiling people. I will come back to holiday Inn Clark ! January 1, 2014
Rated 5.0 out of 5.0 by Christmas Time My husband and I were at the hotel for Christmas. The staff was lovely the entire time we were there. Every area we were in was spotless. December 31, 2013
Rated 4.0 out of 5.0 by comfort station and food Breakfast was outrageously priced and dried out no free coffee station for guest in lobby. December 29, 2013
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