Rated 4.2 out of 5 by 167
Rated 2.0 out of 5.0 by Jan1119 Visit a Disappointment
As part of our Fourth of July tradition we have stayed overnight at this hotel for the past few years. In the past, we've enjoyed using the pool during the day and seeing the fireworks in our former hometown at night. The experience at the hotel has been positive, but our last visit changed our feelings about staying at this property in the future.
The poolside area is too crowded to be left unattended. The lack of trash cans meant people were throwing their sodabottles and chips bags on the ground.
Two out of the four pillows on the bed were labeled soft, although we realized that they were all firm (and quite uncomfortable). The most annoying part of our trip was the maid banging loudly on our door at 7:50 am. We did not want to be up this early, but after the loud banging and entry into our room with her key (despite our attempts to tell her that the room was occupied), we were unable to get back to sleep. We had a long drive home to another state and the lack of sleep was not something we had factored into the equation of what was supposed to be a relaxing holiday weekend.
When I mentioned this to the manager at the front desk he refunded me $23.00. I'm a Priority Club member and normally choose to stay at Holiday Inn or Crowne Plaza properties. I do not know if this will continue to be my philosophy in the future if I can't be guaranteed a good night's rest.
July 10, 2013
Rated 5.0 out of 5.0 by JudFar1011 Best Hotel Choice I've Made in a Long Time!!
I had to travel on July 4th this year and chose the Holiday Inn for my accommodations. It was absolutely the RIGHT choice. The staff was friendly and efficient when I arrived even though it was a holiday. My room was clean and lovely and had all the features I needed. The pool area was busy but inviting. The dining room was closed but there were many dining options nearby for dinner.
For evening entertainment, I was pleasantly surprised to have a fabulous view of the fireworks just a few blocks away!!
Breakfast on the 5th had great choices, a friendly staff, and was delicious.
I will definitely choose this property the next time I'm in town!
July 10, 2013
Rated 5.0 out of 5.0 by Marty49 An oasis in a desert!
On Sunday, June 30th, we arrived at your hotel at 10:30 p.m. after a harrowing 24 hours of travel. Your front desk personnel, Philomena and Przemek were gracious and most accommodating to two very weary travelers. Since our return to Charlotte, NC we have had several conversations about how much we appreciated the concern your employees showed us. The Holiday Inn management team needs to be aware of the professional employees they have in the persons of Philomena and Przemek.
John & Martha
July 7, 2013
Rated 5.0 out of 5.0 by DAN3 Comfortable Bed
I like the bed I slept in. What is the brand & model? Where can I purchase one??
July 6, 2013
Rated 4.0 out of 5.0 by jerseysue Holiday Inn Clark
Yes, relaxing. Easy to get to off the Garden State Parkway. Safe neighborhood, convenient to restaurants, shops & Newark Airport.
Appears clean & tidy, but watch out for M&M's under heating/cooling wall unit. Heating/cooling unit had the sound of a pond fountain in our room that was not noted in our daughters adjoining room. Not enough pillows-4 small ones for a king sized bed.
Whole hotel has no queen beds available. No food or beverage, coffee, etc. included complimentary. The cost of breakfast every day and extra coffee significantly increased our bill. Wow!
Bathrooms have no fans-how they get away with that I have no idea. Aren't there codes?
Great service, free wi-fi. Pleasant, but could be better.
July 6, 2013
Rated 5.0 out of 5.0 by Gladdyaddy Comfortable room and excellent location
For comfort and enjoyment, I hghly recommend the Holiday Inn at Clark, in New Jersey. Ideally located near to major highways and Newark Airport.. The atmosphere is ideally suitable for a restful stay
July 5, 2013
Rated 5.0 out of 5.0 by Iceay Great food & beverages. The hotel was close to NYC and any other place we wanted to visit.
Great Hotel........close to NYC, we are soooooooooooo happy we picked this hotel. Also, the hotel staff was very friendly.
July 3, 2013
Rated 5.0 out of 5.0 by birt348 Quality Service
Driving in from Florida (16 hrs), we were tired, but your front desk was a ray of sunshine. The reps were friendly, helpful and made me so grateful that we chose to stay at Holiday Inn. I could not stop bragging about H-I to my family who I was visiting. We visit NJ twice a year to visit family and there is no doubt in my mind where we will be staying. Everything was perfect. The staff is courteous and friendly. Thank you for making my visit to NJ and family a great one.
May 28, 2013
Rated 5.0 out of 5.0 by ra10 Great Service
We appreciated the service we received the two weekends in a row during our stay. The staff was professional and yet showed a warm and kind manner in working with us. Our grandson had a great time and the staff at the breakfast went out of their way to help. Thank You
May 20, 2013
Rated 5.0 out of 5.0 by Step1 Nicely renovated
It was my first time staying at this location and I enjoyed it very much. Staff were very friendly and accommodating.
May 19, 2013
Rated 3.0 out of 5.0 by Miskap Returning Guest
My wife and I have been trying to stay at this property ever time we are in the area. In the past we have very pleased with all aspects of our. On our recent stay we were not quite so pleased. First the rates we had become accustomed to receiving were significantly raised and it was explained that depending on the season the rates vary. We also were given a room that was, unfortunately not acceptable. It was located on the 2nd floor where the banquet rooms are located and there was group that made a great deal of noise throughout the night. We did not get a very good nights sleep. Since we were staying for another night the front desk was very accommodating and switched our room to a more suitable room with a king bed. To top it all off they had a burst water pipe and we were without water for quite some time and unable to take a shower before going to a Mother's Day celebration. In the past we have been very satisfied with this property and expect that to be the norm in the future. It would have been appropriate for someone to offer some form of compensation for all the inconveniences we experienced on this stay.
May 18, 2013
Rated 5.0 out of 5.0 by Inspector262 Stay here.
We had the sad occasion of having to be in Clark for the funeral of a friend. Their family was familiar with this Holiday Inn and suggested we stay there. We hope our next visit will be for a happier occasion. Our room was clean and well appointed. The bed was comfortable. We had 1 dinner and 2 breakfasts and not only was there an extensive menu of choices, the food was tasty and presented beautifully. Best of all, the staff was great. We even asked that one of our waitresses be considered for a raise because she was so attentive. Staff at the desk always greeted us with a smile. This hotel should be the model for training.
May 13, 2013
Rated 5.0 out of 5.0 by DJDI Great Place to stay in Clark NJ
My wife and I were in NJ for one of the many Happy Times we have with our family. On this occasion we attended a very Special show produced by a Special group in the Cranford community. The Special musical stars are nearly one hundred Special children, most of whom we see on a basketball court, soccer field or swimming pool, etc. Our granddaughter is one of these Special children. Her two sisters joined her in this production as they always have in past productions! Following the production we were scheduled to travel to the North Country in New York so we decided to stay at the Holiday Inn Express in Clark, NJ using some of our points. It was a wonderful visit! Perfect ending for our NJ visit.
May 12, 2013
Rated 5.0 out of 5.0 by Lizunabletosleep To early
My husband and I stayed at the hotel Saturday night, because it was close to where the concert was being held. At the last minute the concert was cancelled ,so we end up having dinner at the hotel. The food was good ,service was excellent. So we end up just staying in for the night. They had a lot of events going on for the night at the hotel. A sweet sixteen was one of the events, we were on the fifth floor and we heard young adults in the hall way all night long. They were just too loud, we were young once so we just dealt with it . But we did wonder if the hotel had security ? But the worst part was we didn't sleep , due to the noise all night. But at 9:45 am house keeping knocked on the door and check out is not until 12:00pm. Well that was it we got up and got ourself together and left. Yes we did complain at the front desk, all they said was sorry and that they would report the housekeeping lady to her supervisor .
The concert was rescheduled for oct 25, we will not be staying in that hotel .
May 10, 2013
Rated 3.0 out of 5.0 by Bobbb clean, friendly
large room, clean, friendly staff. Options for breakfast but IHOP would be cheaper
May 8, 2013
Rated 1.0 out of 5.0 by blacksheep11 GUEST EXPERIENCDE
I thought the food was average and very expensive.
May 6, 2013
Rated 5.0 out of 5.0 by Cupcakesvc Great Play to Stay
My family stayed at the Holiday Inn on last weekend, checked in on Saturday, April 20, and checked out on Sunday, April 21st. We we truly surprise of the condition the hotel was in. It was clean, the beds were comfortable and the amendities were great! The breakfast was delicious and the fresh made waffles were so cute; they were mini waffles. I had the blueberry waffles and they served you four. The other choices to choose from for breakfast was also god.
The customer service was outstanding and made sure you had everything you needed. Even the housekeeping was great. My" pet peeve" is not enough towels in the room, so, as usual, there were not enough towels for me so, I asked for more towels, and they did not hestitate to supply me with what I needed.
We enjoyed our stay there, and would highly recommend Holiday Inn in Clark, New Jersey to anyone.
Velma & Family
April 26, 2013
Rated 5.0 out of 5.0 by FionaMA Highly Recommend
I just love this hotel. Meets all of the needs for our family. Awesome breakfast and breakfast area with cushy bench seats/tv/Wii game for kids while adults get time to eat. Cool bar area. Happy Hour too! Clean rooms. Excellent restaurant service. Only cons is that it cost a little more than the local competition.
April 25, 2013
Rated 5.0 out of 5.0 by HanktheCowDog Hoiiday Inn Clark
I enjoy the surroundings, great people and place to relax and recharge!!!
April 17, 2013
Rated 5.0 out of 5.0 by Billie20 Comfortable Bed
Were able to get reservations for three nights on short notice. Location of hotel very close to our desired destination which made visiting with relatives easy. Also very close to Garden State Freeway which was an added convience.
Thought breakfast the first morning was overpriced so we ate elsewhere the rest of our stay.
April 14, 2013
Rated 5.0 out of 5.0 by Anton52 Fabulous
Modern, clean, comfortable and warm hospitality. Kudos to the staff. Great crew.
April 8, 2013
Rated 2.0 out of 5.0 by Dotsie910 Philomaena at the front dest was extremely nice to check us in .
Not happy with the level of housekeeping on this visit. Had to ask for clean facecloths and get the room vacuumed . Lots of dust and no clean mugs looked like they were swiped with a damp rag. We have stayed here for a few days for the last three years . The service was much better when it was the Crown Plaza . It irritated my husband that there was no free coffee in the lobby the lobby and bar area was over the top noisy .
April 7, 2013
Rated 5.0 out of 5.0 by MKS07 Great Service
My wife and I stayed at this Holiday before and always enjoyed our stays. This time we stayed on consecutive weekends and were greeted at the front desk like we were family. The front desk and bar and restaurant couldn't have been any better. In particular the front desk clerk, Krysten was wonderful. We even received a call in our room after arrival to see if everything was okay and if there was anything we needed. It is nice to see the level of service that we experienced at this Holiday Inn. I thought it was exceptional.
March 15, 2013
Rated 5.0 out of 5.0 by Lovey2011 Perfect place for fun !
Modern accommodations. Very clean, quiet n accessible. HUB has good food n good service
March 14, 2013
Rated 4.0 out of 5.0 by WorkVisitor Clean, Friendly, Convenient Restaurant
I stayed 3 nights for work in the area. Staff was very welcoming and helpful. Room was spacious and clean. Enjoyed quiet, uninterrupted sleep. Convenient to have a full restaurant on the premises. Would consider staying here for leisure activities.
March 13, 2013
Rated 4.0 out of 5.0 by MGD1961 Bright spot in Jersey
As IHG hotels go this one is top notch. Other than the fact that everything is pay as you go, and I do meen everything, I was impressed by the facility and especialy the staff. Raheel in particular remembered my name after 2 days there and asked if everything was to my liking without being prompted to do so. If I have to go back there I will definitly stay again.
February 28, 2013
Rated 5.0 out of 5.0 by relaxedandcool Great nite stay
great experience at this facility, clean, comfortable, great staff and great breakfast
February 28, 2013
Rated 1.0 out of 5.0 by vctoria11 very dissapointing
The outside of the hotel is nive and the lobby area is great looking. My room was a totally different story. Out dated furnature with rips in the chairs and bed spread covers. The whole room felt dirty and unclean. The heat also wasn't working... when i went to ask if there was another room available they said no. It's a shame because i stay at Holiday Inn's when i travel & i might be rethinking it going forward.
February 27, 2013
Rated 4.0 out of 5.0 Very nice..
We wish we could have stayed here under better circumstances, (hotel was close to a hospital) but my daughter and I loved it, the staff, upon arriving, was so nice.
I only have one recommendation.....HEAT THE BATHROOM!!!
Every thing else so wonderful, and I bet in the summer a cool bathroom is welcomed....
not so much on a cold Feb night, warm room...cold seat..yikes!!
But one of the better hotels I have been at for the past 9 years.
Go, Stay, Enjoy.....
February 25, 2013
Rated 5.0 out of 5.0 by Will1172 COLD AIR/TOO MUCH NOISE FROM OTHER ROOMS..........
Cold air was coming in from outside at the bottom of the Heater . A visual inspection that I conducted appeared that the bottom of the heater is not caulked or insulated causing very cold air to come into the room from outside. I could see light from outside and feel the cold air when I set my hand underneath the heater.
There was too much noise coming from the adjacent rooms at night. I heard sounds that of running in the hallway and the stairs. I was kept awake during the night. It appears that the adjacent rooms upstairs, downstairs or on the same floor are not soundproofed. \
The front of the bottom of the toilet bowl base appeared not cleaned. There was a lot of dust....................
February 23, 2013