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Rated 3.6 out of 5 by 334 reviewers.
Rated 3.0 out of 5.0 by Finish the Upgrades Please Corpus Christi and this Holiday Inn both will hopefully benefit from an increase in tourists and events such as the Roar by the Shore BikeFest we just enjoyed last weekend. The Holiday Inn is in desperate need of updates. The carpets and rooms showed the wear and tear. The staff were great, the food and drinks were great but the place is one bad example for Holiday Inn due to the condition of the premises. We want the area to be successful and for that Holiday Inn to get fixed up to the normal Holiday Inn standard. Customers and employees will both be happier. October 16, 2013
Rated 5.0 out of 5.0 by GREAT HOTEL We had an awesome view on the 15th floor of the bay. The room was very nice and clean. We would stay here again the only thing I would complain about is I ask for a fridge twice and never got it. Otherwise great hotel. A major plus plus was the Starbucks in the hotel thank you. October 16, 2013
Rated 4.0 out of 5.0 by Great service. Good location Were there for the roar by the shore event. The staff was awesome, we had a great time, location and outside sitting area. Indoor bar was a nice touch as well. We will be back :) October 16, 2013
Rated 4.0 out of 5.0 by GREAT BIKE RALLY STAY The room (18th floor) was nice and appeared to be updated recently. The staff and service was great. Ate breakfast in dining room twice and food was good. Refrigerator in room would be nice but not a deal breaker. Ride Safe PDFHR October 16, 2013
Rated 4.0 out of 5.0 by Nice location Hotel is located near a lot of restaurants and bars. October 16, 2013
Rated 3.0 out of 5.0 by Good and bad Check in went ok but they did not acknowledge my rewards club status at any point during my stay. Breakfast in the restaurant was mediocre at best with a bagel and coffee coming in at $7 plus. Service was very slow and almost every day I had to ask repeatedly for things. One day (when the conference let out and everyone headed for the hotel) I got into the lobby and the line for the elevators was 40 plus people long. The staff broke us into groups and shuttled some groups up the staff elevator to speed us getting to our rooms and I want to commend them for this. This was above and beyond and much appreciated. I wish I had gotten their names to thank them personally. Upon check out the front desk staff (and manager) told me they were not recognizing my confirmed rate (I had a printed copy of my confirmation). When asked about this they said the state rate had gone up “and the other hotels were doing it.” I showed them the printed confirmation and they just said there is nothing we can do – I mentioned they could have mentioned this at my check in. All they could say was “sorry.” While I was loading my motorcycle to leave the manager who said she couldn’t do anything for me (who was parked ridiculously close to my motorcycle and yes I was parked there before she parked) was leaving and opened her car door hitting the side of my motorcycle. Without an apology she got in her car and left. I figured it was good my stay there was over. I will stay somewhere else next time. October 14, 2013
Rated 3.0 out of 5.0 by Inept service at restaurant Two different conferences were booked at the hotel. One in the hotel and one that used HI as an overflow hotel. I have attended many conferences in Corpus and there is no place for breakfast except the hotel or a very limited choice in the coffee shop. Day one, I counted no more than ten tables occupied in the restaurant and several had been served already, the waitstaff was too few and too inexperienced to even handle ten tables. Most people ate at the self serve breakfast bar and the staff still couldn't keep up. My waitress couldn't make correct change. Day two, thought I would give them another try. The "please wait to be seated" sign was in the lobby, 25 feet from sight of the restaurant and unmanned. After a while the manager came and seated the single ahead of us and took quite a while to return to seat us. I ate the overpriced (16.00) breakfast bar again and my coworker ordered an omelet. 45 minutes later, I was done and the omelet hadn't arrived and the waiter was no where to be found. I told my coworker to leave for the conference and I would express our displeasure and pay the bill (for mine only) several minutes passed and no waiter. I left 20.00 and was walking out when he arrived with the omelet, close to an hour after it was ordered. There were no more than 8 tables this time and most eating from the buffet. Horrible, horrible staffing. Horrible management. Multiple conferences, high occupancy and time crunched guests means ADD MORE STAFF for those couple of days. Mr. Manager, WAIT SOME TABLES YOURSELF to help out. Hotel itself was fine except for the goofy elevator panel. Again, multiple guests on multiple floors. If more than three floors were pushed, the elevator returned to the lobby after reaching the lowest floor. Also, after enduring the return to the lobby and making to my floor, MY KEY WAS DEACTIVATED. and had to return to the lobby to get it re-coded along with at least 20 other guests. October 13, 2013
Rated 1.0 out of 5.0 by Dirty, dirty, dirty This property was recently acquired from another hotel chain and it appears it was neglected prior to the sale. The carpets, walls, and furnishings show dirt, wear, and lack of care. The first room I was given was filthy and should not have been listed as ready for occupancy. The second room smelled damp and musty and the reason became readily apparent as soon as I removed my shoes... The carpet was damp in several areas and showed many stains. The third room was at least clean, but room service was marginal throughout my four day stay. One positive note: the bed was very comfortable. October 13, 2013
Rated 5.0 out of 5.0 by Thank you!!!! I came for a week long conference and this place was great. The facilities are clean, staff is genuinely friendly and helpful, my room was comfortable, and the elevators are fast! Thanks to all the staff that run this awesome establishment! I will be back next year! October 13, 2013
Rated 5.0 out of 5.0 by GREAT PLACE TO RELAX We stay during a overnight get away. The front desk was excellent. We were on the 16th floor. What a BEAUTIFUL VIEW! Room was great! I would definitely recommend this hotel to my friends and family. We will be returning soon, Thank you T&T October 9, 2013
Rated 1.0 out of 5.0 by Dirty rooms We stayed on the 11th floor. The carpets were very dirty and soil marks were on our comforter and bedspreads. Mirrors were very dirty, We were very disappointed in our first visit to Corpus Christi. Would not recommend this hotel. September 30, 2013
Rated 2.0 out of 5.0 by My stay The wall on the back side of the bath room was very dirty. i would recomend a stay too others because of the location and the price however other Holliday inns ofer free breakfast. having said all this will stay at this location agian as we come too corpus about 3 to 4 times a year. September 30, 2013
Rated 5.0 out of 5.0 by Military Event Experience PRO:We scheduled a military event/dinner (Dining Out) with several members electing to stay overnight. The event went off flawlessly and in no small part without the help of the staff which displayed immense patience, flexibility, and willingness to support the event. The staff is to be commended for an outstanding example of customer service with smiles and positive attitudes in their effort to ensure we got exactly what we wanted and ensuring a successful and memorable event. Well Done, Holiday Inn! CON: If I had an issue it would be the dirty carpets, but I understand the hotel is being revitalized/remodeled and the building conditions are consistent with any beach front type location. September 30, 2013
Rated 2.0 out of 5.0 by Good but not Great I am a platinum elite member with IHG rewards club. I was told when I checked in I would be compensated with points (applied to room 1221) and free parking (applied to room 1223). I only had 1 car and this sounded like a good deal. The fact I have to ask for the comp to be applied after the fact in writing does not sound like a good deal, I am disappointed in the lack of communication between the front desk and the accounting department and the fact the GUEST is required to communicate in writing to see that Holiday Inns internal offers and policies are enforced. September 27, 2013
Rated 4.0 out of 5.0 by Carpet The room carpet had apparent spill spots and appeared dirty. The rooms were vacuumed but apparently the 11th floor was under renovation as it was explained to me, even the halls appeared dirty and not vacuumed. I used my reward points but I can assure you to others this would be unexceptable. September 27, 2013
Rated 5.0 out of 5.0 by Great place Enjoyed the location and view overlooking the Marina. Staff was very courteous and helpful. Parking garage connected to hotel lobby, nice! Good restaurants near the hotel, convenient! Our anniversary getaway weekend was wonderful! Thank you! September 27, 2013
Rated 4.0 out of 5.0 by Comfortable setting. I had a relaxing time at the hotel. The only downside is that the doors slam really loudly and due to the thin walls, you can hear them. It was a great location. September 23, 2013
Rated 2.0 out of 5.0 by Glad to check out This hotel was overpriced and the rooms were sadly in run down condition It is under upgrade process but still I was not very satisfied at all September 22, 2013
Rated 1.0 out of 5.0 by Wifes Birthday Vacation This stay was our second stay at this property in spite of a previous bad stay last April-2013 but we thought we would give it a second chance, this proved to be a mistake from the start. The staff upon check in were, at best, disinterested, as they didn't even recognize our holiday in priority club platinum status. Our room was so humid that our medication (tablets) were disintegrating from the humidity in the room. The floor was soiled to the point that our feet were getting dirty. The house keeping was very late each day and we had to ask for them to clean our room as we felt they were simply passing us over as we were in the room momentarily. The pool was overtaken by bees due to a previous bartender leaving bar syrup out, according to the bartender on duty. We were forced to make an abrupt exit as my wife was allergic to bee stings. Upon check out we were going to address the issues with management but she was already dealing with dissatisfied guests and wasn't interested in our issues. This property needs new management and someone to motivate the staff to be more concerned with the guests needs before they have no guests at all! September 14, 2013
Rated 1.0 out of 5.0 by Check in time Room was to be ready by 3pm. Wasn't able to check in till approx.530pm. Wasn't offered anything and they refused to give a late ck out. When reservations were made parking was comp. after complaining of late service was told well you got your parking free. Wow! We had an early game that day and were needing to shower to make dinner in time. September 12, 2013
Rated 5.0 out of 5.0 by Great hotel service in Corpus Christi, Texas!! Holiday Inn Marina, Corpus Christi, Texas is the "Best!!" This hotel was on "point" from the minute I checked in. The staff was very friendly, professional, and willing to assist in any way. Thanks for the great service! September 8, 2013
Rated 3.0 out of 5.0 by Concierge with bad attitude Concierge was rude and went over board with sarcasm. September 6, 2013
Rated 2.0 out of 5.0 by Labor Day 2013 Not exactly what I expected. Got there around 5:45 pm and the room was not yet ready. Had to wait a little over an hour for this to happen. When we finally got to the room, the beds looked like they were put together by amateurs, no pride put into preparing the beds whatsoever. Never acknowledged us a platinum elite member like all of the IHG hotels that I've been to so far. I think the checkout time was 11:00a, you would think that all the rooms would be ready by 6:00 in the evening. September 5, 2013
Rated 2.0 out of 5.0 by Labor Day Weekend My wife and children came to stay with you during the Labor Day weekend to enjoy a Hooks game and several other sites and activities in Corpus. Check in was at 3 and we got there sometime after that. It took 35 min to get through the line because there were only 2 check in clerks working. After the long drive from Houston and then going to the Texas State Aquarium, my kids were going nuts we were ready for showers and naps before the ballgame. The check in clerk was very helpful and did quickly get us our keys. I got the family upstairs and my boys in the shower and then went to get our bags from the car. There is a terrible smell in the parking garage. It smells like old urine. It was a turn off. Then when I returned to the room my wife informed me that housekeeping was on the way because the fold out sofa was dirty and unmade from the previous guest. This is a major turn off because that is where my kids were going to sleep. Housekeeping did come quickly and fix it. My wife and I had a few drinks at the bar later that night and the bartender was very hospitable, made our night. The next morning I woke up and went to Hurricane Alley to get discount tickets, my wife was to order breakfast from room service. She said she called several times with no answer and then called the front desk. Front desk said that room service should be calling back shortly. They never did, and by the time I got back my wife was starting to get agitated. I suggested that we just go down to the restaurant. Upon arrival there was a group of people waiting to be seated and a line at the hostess stand with no hostess in sight. We stood there for nearly 10 minutes without a single staffer to check on us or seat anyone else waiting so we left. Also, the elevators were acting weird, with every stop the chosen floors would reset and everyone had to push their floor again. Overall from this experience I probably would not revisit this property because I do not feel I got value for the hard earned money I spent for the room. September 5, 2013
Rated 5.0 out of 5.0 Great Stay They were clean. Friendly service. Great breakfast. September 4, 2013
Rated 1.0 out of 5.0 by Very unsatisfactory experience. I booked through Holiday Inn representative and made specific request known. Large room with a view-superior suite as defined by the representative. I arrived at 5p.m. to a dirty room with large view of the building across the street. I was then informed that this was the largest room and all had the obstructed view due to the same location on each floor. I spoke to Front Desk Rep at the front desk about my request upon making the reservation, she took the issue to the GM whom never came out to discuss the matter. I was instructed to contact the Acct. Mgr about my refund. When I spoke with him about my situation he informed me that because I had booked at a rate that offered no cancellations that I would be charged for a night that I did not stay and that I should be satisfied with that. I made the reservation because I had hoped for and believed in good faith I would receive what I agreed to pay for. I didn't stay because it wasn't what I was told I was reserving but I was penalized. September 3, 2013
Rated 1.0 out of 5.0 by A known disappointment The location of the hotel is perfect! Unfortunately, location is not everything. The rooms carpet was damp and the bathroom fan did not work. When I informed the front desk they stated they were aware of this issue. Being aware of it made me more disappointed since they could of provided me a different room or the option to spend my money else where. Also, the resteraunt on-site in independently owned and operated but its poor service is a reflection on this hotels standards. I would have to say location is just not crisp and not what I would expect from Holiday Inn. September 3, 2013
Rated 5.0 out of 5.0 by enjoyed stay Everything was great, great service!!! I will stay again September 2, 2013
Rated 3.0 out of 5.0 by room condition room needs renovation tired and well used not what i expect from holiday inn September 2, 2013
Rated 4.0 out of 5.0 by Great Location.... The location is superb and the views from the hotel are great. The lobby area is very nice but rooms and hallways need new carpet and fixtures. But overall it was a great stay. August 30, 2013
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