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Rated 3.6 out of 5 by 361 reviewers.
Rated 3.0 out of 5.0 by Great service!! Fun pools. We really enjoyed the pools and hanging out in the hotel recreation area with our family. The room and bed were very comfortable. The hotel is dated and could use some renovations. There were some ants in the pool eating area, so that could use some treatment. But if you are looking for a fun place to swim (2 pools and a hot tub) this place should do! And it's not super crowded, like a water park - so we had a great time. Plus the pool area was very warm, even though it was very cold outside. The pool temps were comfortable as well. The staff worked very hard to make sure you had what you needed....very responsive. February 25, 2015
Rated 4.0 out of 5.0 by Very relaxing evening Very friendly, pleasant and helpful staff. I will definitely return. Unfortunately they were experiencing hot water problems the morning of my departure. My experience with their staff was so good I will return and expect that I will have a perfect stay next time. February 24, 2015
Rated 4.0 out of 5.0 by Good food Rooms were large, service was fast and courteous, breakfast and bar service and food were excellent. Double beds are too small for a couple to share. Showers don't get or stay hot enough. Room and hotel decor are stuck in the 70s but clean. February 24, 2015
Rated 5.0 out of 5.0 by Kids Night Out My children love coming to the hotel to swim and eat at the restaurants. We use this location often as a mini- getaway and we have never been disappointed. The staff are very friendly and accomodating! February 24, 2015
Rated 5.0 out of 5.0 by nice place to stay enjoy visiting every time I go to the Chicago area February 19, 2015
Rated 3.0 out of 5.0 by Decent Local Get Away Wait for discounted nights but good local get away during winter months when the kids are getting stir crazy! February 18, 2015
Rated 3.0 out of 5.0 by Nice Hotel - Bad Bed Everything was satisfactory up until the sagging bed. Because the hotel was booked we made do with this room. February 18, 2015
Rated 4.0 out of 5.0 by Great Room Upon arrival, had to wait 25 minutes to check in due to large line and only 2 people working the desk. The 2 ladies working the desk didn't seemed bothered by the large line and seemed to be more interested in talking w/ each person as they were checking them in. When it was my turn, the lady that took care of me didn't seem as friendly to me personally as she did to those before me. This did bother me a bit especially since I had just waited 25 minutes in line. The other lady helped another guest that cut right in the front of the long line and those that had been waiting got upset but didn't say anything to her. I didn't think this was fair or right. I must say tho' that once we got to our room, we found it fantastic and very welcoming. The only problem was the faucet in the bathroom that leaked behind the sink when you opened the water and you couldn't open the water too much because it splashed all over the place outside the sink. The jacuzzi was magnificent but the shower head didn't let out much water. All in all, I can't complain due to the price we paid and the beautiful room we did receive. February 17, 2015
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