Rated 3.7 out of 5 by 431
Rated 5.0 out of 5.0 by MS ZEN2 gREAT POOL
NICE STAFF, GREAT DECOR.
EXCELLENT POOL AFREA, BUT THE POOL TILES COULD BE CLEANER.
June 26, 2015
Rated 5.0 out of 5.0 by Shelley74 Nice place
I enjoyed the Holiday Inn. The rooms were clean, and the pool was HUGE! The only thing I wish was that the pool was open later. Other than that it was a nice stay, and I would stay here again!
June 26, 2015
Rated 5.0 out of 5.0 by bitz12497 Very friendly service
Very nice, quiet, friendly staff, comfortable beds, nice pool area. Fitness center is awesome.
June 25, 2015
Rated 5.0 out of 5.0 by NikkiATC The best hotel staff around
I was attending a conference in downtown Chicago but was staying outside the city for more affordable accommodations with a greater amount of amenities. The hotel staff met my every need and even provided a taxi when there was a breakdown in the shuttle service. The morning front desk clerk even provided me with cab fare for both to and from the train station out of his own pocket. I was totally shocked! In addition the food in the William Tell Restaurant was incredible. Everything was cooked to perfection and the waitstaff was again very accommodating without being pushy. The morning breakfasts were also very good and right for the price of the additional $10 a day. I would recommend this hotel and their staff to anyone looking for a great place to get away.
June 24, 2015
Rated 2.0 out of 5.0 by Mamapajama45 Updates needed
This hotel has some nice architectural elements to it that make it stand out from the average Holiday Inn, but the rooms themselves and the hallways are BADLY in need of updating. The ground floor room I was given initially, had damp carpeting and an AC that barely worked along with the cold water tap not working on the sink. After some debate, I was moved to another room on a high floor, which was somewhat of an improvement. The staff is very good at this hotel and service was top notch. The food was also very good, no complaints there at all.
June 22, 2015
Rated 5.0 out of 5.0 by grindleyn Good service at check-in and at breakfast
The check-in service was good, room was comfortable but bed too hard.
June 21, 2015
Rated 5.0 out of 5.0 by Illinois Mom Not our first stay here, won't be our last-best pool anywhere, and great staff!
But first, you need to get a rewards card! Whether you use Holiday Inn properties often or not, you get reserved parking at the front of the building here, and early check-in, early check-out.
The staff here were friendly and helpful, on the phone before our stay, and for the times we bothered them during our stay.
The reason we chose this hotel for our family get-away to Chicago is the pool area, with indoor pools - one huge one for grown ups and one large 3-ft pool for the kiddies. The water was warm which was an incredible treat. Also a hot tub, and large area for seating and card playing and visiting and eating deep dish Chicago pizza!
The rooms were significantly larger than we're used to which was a definite plus. Beds were very comfy with an assortment of pillows. Bathrooms were adequate, and it was nice to have a microwave and refrigerator in the room. We had two rooms, one was a double and the other was a suite. The suite was wonderfully large, but there wasn't a door or wall dividing the living area from the sleeping area which was a bit inconvenient.
The only disadvantage was that we were about 30 minutes from main attractions in the city, and that's if there was no traffic slow down, which of course there always was. But the price difference and quality made up for the time spent driving in to the city. We'll stay here again for sure.
June 20, 2015