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Rated 4.0 out of 5 by 277 reviewers.
Rated 4.0 out of 5.0 by I have stayed here quite a bit I usually stay here about 5 times a year and Never have had any reason to complain. I may seek other places and find out that what I have now at the Dublin Holiday inn is great. I thought I would use some of my points I accumulated over the past year on this weeks visit for business. Well I did and got a very small room - not like the ones in the past I have paid for without points. Also Im from Kansas City and am use to the cold and actually like the room cold but if you don't . Do not get room 242 the window leaks cold air a lot. I have never had a problem in the past with the beds (sleep number) but this visit was brutal on mine and my wife's back. I'm a priority club member and may try another place my next visit in February. May be back . The staff and food is always good. James from KC December 14, 2013
Rated 5.0 out of 5.0 by excellent staff always feel welcome. from check in to restaurant and bar December 13, 2013
Rated 5.0 out of 5.0 by Customer-Oriented This hotel provided a very high level of customer service despite the fact that I arrived late and the large number of guests that night. I received a complimentary upgrade to the Dublin Suite, which has a living room with wet bar, two large, comfortable sofas, desk, refrigerator, microwave, and flat-screen HDTV. The separate bedroom has a King bed, flat-screen HDTV, and bathroom. It was very cold that night, but the room remained a comfortable temperature because of the good environmental control system. I received a complimentary bottle of cold water as well as a voucher for a complimentary glass of wine in the restaurant and a voucher for a complimentary breakfast in the restaurant. For dinner, I had shrimp cocktail with a glass of white wine. For breakfast, I had the breakfast buffet, which had fresh fruit, oatmeal, scrambled eggs with cheese, bacon, sausage, potatoes, French toast, yogurt, cereal, milk, and orange juice. A full breakfast menu with cooked-to-order items is also available. The prices in the restaurant are reasonable, and the food and drinks are of high quality. The restaurant has a full bar with two large flat-screen HDTVs, air hockey, and darts. The hotel has an indoor pool and fitness center. I like the 6PM same day flexible cancellation policy and the availability of bonus point package rates. I also like the proximity to the Dublin BART station, which is convenient for visiting San Francisco. The hotel also has a free shuttle to destinations within 8 miles of the hotel. The hotel is also close to many stores, including Target. The hotel was decorated nicely for the holidays. The hotel does not place a large hold on your credit card over and above the room charges, and the hotel tax rate is reasonable in Dublin. The hotel is near the 680/580 interchange, which is convenient. There is ample, free parking. Everything in the room was in proper working order, and the room was clean. The final bill was accurate and conveniently left under the door early in the morning. December 11, 2013
Rated 3.0 out of 5.0 by OK The room wasn't the best. The size was fine but there was only one small window and it faced the wall of the bowling alley next door. :-( The first day that I got there there was a stain on the cover of the bed. It was pretty gross and not like Holiday Inn's I have stayed at before. The breakfast staff was VERY VERY slow. I went down and ordered an omelet but it took the staff nearly 15 minutes to even come over and ask me if I have been helped. There were four other tables occupied and two waitresses on staff. The vending was not impressive. I had a drink choice of diet 7up, grape or orange soda. really? December 10, 2013
Rated 4.0 out of 5.0 by The Restaurant and Bar service was excellent! I experienced a lot of noise at night from the freeway. my room was not cleaned on one day of my stay. Rosa and Paola are the best part of staying at the Hotel. They make people feel welcome. December 9, 2013
Rated 4.0 out of 5.0 by Lobby Clerks were very efficient and freindly The lobby clerks (Syndee and Elisabeth) are always friendly and efficient. I spend every week at this Holiday Inn and have not had any complaints. Your bar staff is also friendly and remembers my name and drink preference. Rosa and Payola are excellent bar tenders and hostesses. I have also had good meals at the restaurant. My compliments to the Chef. When I stay at the Holiday Inn it my home away from my home. Thanks December 8, 2013
Rated 5.0 out of 5.0 by Good to be back I've stayed at Holiday Inn Dublin in the past but had a few weeks where my work took me away. They are continually upgrading the facility. There are new beds in the rooms and they've upgraded the AC / heating controls with the digital temperature controls. I really enjoy the STAYConnected TV controls. I got the app for my android phone and can see the TV guide and change TV volume and stations from my smartphone. As always the staff continue to be great. If you can't be at home, it is the next best thing. December 4, 2013
Rated 5.0 out of 5.0 by Great place for business travelers on the go Very relaxing and friendly environment, the staff goes out of their way to make sure you are comfortable. December 1, 2013
Rated 5.0 out of 5.0 by Great Staff & Breakfast From day one at check in until check out the staff was unbelievably cordial and extremely helpful. Directions to restaurants, local sites, and shopping locations, it really did not matter and each and every recommendation was spot on to what we required. The breakfast buffet was by far the best I experienced as an IHG member. The bedding and mattress was probably the most comfortable I have slept in for a while during my travels. It could have been the weather or the fact it was just California and not Wisconsin. Either way this is a great place to stay and you will not be disappointed. November 30, 2013
Rated 4.0 out of 5.0 by Was one of my favorites ..... but Since they are no longer participating in the CLC program I won't be able to stay here any longer. November 23, 2013
Rated 5.0 out of 5.0 by great hotel I've found Holiday Inn to be a nice motel with a very pleasant staff, this is it. A full-service restaurant and bar is a definite plus. Food is above average. Free wi-fi, and relatively quiet at night. The room was good sized, modern and has the amenities that'll please both men and women. The bed is Select Comfort brand so I had to play with the controller to find my Comfort level. I recommend the restaurant for a good breakfast, not free but real food, well worth the money, Will return again. Thanks to all the staff for a great job. November 18, 2013
Rated 4.0 out of 5.0 by Room comfort and friendly staff Bed was comfortable and there was just enough room. Could have used larger work area. November 12, 2013
Rated 5.0 out of 5.0 by exelent service Paola is the best bartender and the cooks at the kitchen are the best . November 12, 2013
Rated 5.0 out of 5.0 by Great Experience We had a great stay at this facility. The staff was friendly and very helpful, and the facility was clean and very nice. The restaurant also was great. Only hiccup was not knowing the shuttle wasn't available late at night. Got a reasonable taxi ride from the BART station instead. November 11, 2013
Rated 5.0 out of 5.0 by Great location and staff I've stayed at the Holiday Inn Dublin off an on for over two years. I can choose what hotels I stay at, but when I'm working within an hour drive from this hotel I will stay here. My wife and I have stayed there on vacations. Partly it is that it is easy walking distance to convenient shopping and they have a shuttle to a nearby shopping mall. The other part is that the staff is always friendly and helpful. That's not just the ones that I already know, but I'll check in with totally new people and they are the same. You can tell that manager, Sione, is there coaching the new people. That's probably why it is so consistent, but they hire good people. This is a good place to stay if you are in the area. November 6, 2013
Rated 5.0 out of 5.0 by Friendly staff, great food Hats off to Sione at the front desk for making my stay such a pleasurable experience! As much as I travel, it is nice to be remembered by my name and treated like I'm staying with friends. It's also nice with all of the restaurants in the area, that the best food is right at the hotel. For me, this hotel is #1. November 4, 2013
Rated 2.0 out of 5.0 by noisy I was in room 110. In the morning, staff and guests walking down the hallway and talking, were easily heard inside of the room. Had trouble hearing myself talk on the phone. The card swipe reader at the side door was not working properly and I had to wait for a staff member to let me in. November 4, 2013
Rated 5.0 out of 5.0 by This hotel is the best and I'm not easy to please! Rooms are newly remodeled. Public areas are nicely furnished. Staff is helpful and efficient. I travel almost every week and I'm seldom impressed by a hotel and most often find something that I don't like. Not here. I'm usually a Marriott customer but found this hotel to exceed the full Marriotts and the other Marriott brands in this area and to be a much better value. At check-in, the had a free cookie for me. Wow. And, they said it had no calories. Ah, yes, I'm sure. November 3, 2013
Rated 5.0 out of 5.0 by Great Room, General Manager Outstanding The room was exceptional, the service at the Hotel was also great. The General Manager personally ensured that my stay was rememberable. I would highly recommend this Hotel to anyone looking for a great place to stay, quite rooms and great service. October 31, 2013
Rated 2.0 out of 5.0 by No Service and No food The hotel advertised a package including a buffet, but they did not have it nor did they provide any credit for the lack of advertised service. They did not provide complimentary newspaper, not did they recognize the priority club membership. October 21, 2013
Rated 5.0 out of 5.0 by Excellent Service I stayed at this site for one night while visiting for business. They have a great location with everything you need very close by and within walking distance. Paul and his team were extremely helpful and did everything they could to make us comfortable during our stay, absolutely going above and beyond when we asked to help. They had a nice buffet that started at 6am and had a decent variety of items. I would absolutely recommend this property to others staying in the area, great hospitality. October 21, 2013
Rated 3.0 out of 5.0 by Small room Room Queen Executive was very small even though I paid the same price as other members of my party who had two queen bed rooms which were at least twice the size. Sliding glass door wouldn't close completely causing noise in the room all night. October 16, 2013
Rated 4.0 out of 5.0 by Good price for area Hotel was reasonably priced for the area and there are a couple of decent restaurants nearby October 15, 2013
Rated 4.0 out of 5.0 by Very friendly and helpful staff! I stayed in Dublin for one night with my husband and a 5 month old baby. Upon check in I was upgraded to a king, which was really nice. My name was listed at the front desk as a gold member, I was pleasantly surprised. I had a ton of staff to bring into the room with a baby dangling in front of me and the front desk attendee went out of his way to help me with it! Thank you very much! That said, the room was on a tighter side and there was virtually no space left after I set up a portable crib. Overall, if you don't have a lot of things, it is a great place to stay! And friendly staff makes all the difference. October 10, 2013
Rated 5.0 out of 5.0 by Comfortable with 5 star service We always choose to stay here, the service at the front desk is exceptional, rooms are spacious & very clean, beds are very comfortable, business centre is well equipped & location is central to Bart & shopping, Pool, Gym & outdoor area provided are enjoyable. Highly recommended this hotel. October 9, 2013
Rated 4.0 out of 5.0 by Holiday Inn Dublin, CA Location is excellent for getting on the 680 freeway with the drawback of freeway noise. Try to get rooms near the lobby or in the anex Bldg. Excellent location for food, as there is an Outback steakhouse next door and Safeway grocery store 3 blocks away. even though outside property is old, the room have be updated and many have microwaves and fridge. If heading towards Silicon Valley in the morning(South bound 680 freeway) make sure you're on the road before 7:30am. Sat _ Sun no traffic. October 7, 2013
Rated 1.0 out of 5.0 by Not so good Front desk staff was very busy doing smart phone. They are not helpful at all. Poor management. The carpet was very dirty. One of the worst one October 3, 2013
Rated 4.0 out of 5.0 What's not to like! This hotel had friendly staff, a good restaurant, adequate gym. The room i had was nice and clean, but just a bit small. I was happy with my 6 day stay. September 30, 2013
Rated 5.0 out of 5.0 by Convience Good location close to many restaurants and activities. Easy access to freeway. September 29, 2013
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