Rated 4.0 out of 5 by 99
Rated 1.0 out of 5.0 by DEbusinesstraveler Disapointing in need of renovation
The room was tired, cracked floor tile, antislip mat in the bath was very discoloured. In need of a coat of paint.
The lighting in the room was poor, it was hard to work on my paperwork in the room.
Seats in the dining room were uncomfortable as the springing had collapsed.
The corridors need a referbishment.
Not what you expect in this premium brand property, and the price charged.
May 22, 2013
Rated 5.0 out of 5.0 by dgr62 Regular Guest
I stay at this hotel a few days every month while on business in Glasgow. I always receive a warm welcome from the staff who all provide an excellent service, especially all those who work on reception, in the bar and in the restaurant. The food is always presented to a very high standard and tastes excellent. The rooms are comfortable and kept spotless by the cleaning staff who are also pleasant and always say hello when passing.
Although the overall décor of the hotel could probably do with a refresh it is hard to find fault. It is this consistent quality and staff friendliness which makes it a pleasure to keep coming back.
May 17, 2013
Rated 5.0 out of 5.0 by DelonghiDragon Excellent as always
I use this hotel on a regular basis. The staff are friendly and helpful. The food is excellent and the hotel facilities are good as well.
It is an excellent place to stay whether it is for business or pleasure.
May 17, 2013
Rated 4.0 out of 5.0 by Doug1953 Clean and comfortable
A clean and comfortable hotel offering good value for the business traveller.
Only criticisms are that the TV equipment is tired and the wi-fi very poor in bedrooms.
May 7, 2013
Rated 5.0 out of 5.0 by Batman01 Great time!
We had even our own table, this is the kind of Holiday Inn management to copy. Thanks to everybody, we were very pleased.
May 3, 2013
Rated 4.0 out of 5.0 by drp177 Holiday Inn East Kilbride
Room size was excellent however; in accordance with other holiday-inn hotels the furniture and TV was very dated.
Also the firdge in the room was very smelly when opened.
Overall ok stay for the price.
Was charged double for breakfast but staff quickly amended and refunded my Card.
April 29, 2013
Rated 5.0 out of 5.0 by DelonghiDragon Great staff and ambience
I stay here on a regular basis and that is because the staff and food are consistently excellent.
April 15, 2013
Rated 4.0 out of 5.0 by Scalbyites Excellent meal and service. Room heating only just adequate.
Stayed two nights for a family funeral. Generally an excellent venue withmost helpful staff. Room heating system was slow to respond. TV system was pretty outdated but worked adequately. The tap on our basin was totally unattached to the basin unit.
April 15, 2013
Rated 4.0 out of 5.0 by Jwd4890 Great staff, comfy bed
Executive room with king size bed, room was a good size, bathroom had separate shower and a bath. Television could do with an upgrade picture quality was poor. Wifi in room was not very good, hit and miss. All the staff we spoke to were very friendly and the facilities and spa were very good. Food was great. Would go again.
April 12, 2013
Rated 5.0 out of 5.0 by Anneck Home comforts
Being involved in the planning of a family reunion party I recommended The Holiday Inn East Kilbride as I had been at a function there in the past. The party was superb thanks mainly to the Wonderful staff. A large number of relatives stayed one or more nights without a hint of a problem. Thanks again to the staff.
April 12, 2013
Rated 4.0 out of 5.0 by Mrsjhr077 Reasonable value
We stayed three nights this time. Staff were very helpful, room was clean and comfortable but a bit on the cold side. Pillow quality could be better. Breakfast was pretty standard as was the food in the restaurant in the evening although the 321 meal was excellent value. The hotel is looking very dated and could do with a face lift and something definitely needs to be done about the wifi.
April 8, 2013
Rated 3.0 out of 5.0 by CSSS Wifi Access
I have recently spent three weeks at the hotel. The main reason I selected the hotel was due to working nearby. The hotel itself is fine, the staff were good and the leisure facilities are excellent. The one negative point for me (and I appreciate that it wouldn't be an issue for some people) was that their is no Wifi in many of the bedrooms. The bedrooms near the reception have Wifi but the others don't get a signal. I was told a number of times that he engineer was attending the next day to fix this but still no joy. I was told that I was welcome to sit in the bar/reception and log in but this isn't always suitable when your working. On the plus side the Wifi was free when you can get it:-) My point is if WiFi is important to you ask for a bedroom near reception or check if that engineer ever got there.
March 23, 2013
Rated 3.0 out of 5.0 by DisapointedYES Poor room but great service
I had to change the room due to defective heating and nonworking WiFI-service but even the next room does not offer WIFI. I had to sit late in the lobby for any kind of work. The service people told me that they had already informed the provider. The WIFI-service in the rooms of my colleagues did work.
The rusty shower head broke in my hands and a jet of water filled the bath room. The defect shower head was then replaced until the evening.
March 19, 2013
Rated 4.0 out of 5.0 by Paul2669 Great room & gym but let down by poor breakfast
Have stayed here several times due to its location close to my colleagues offices. I rate this hotel highly compared to other Holiday Inn's I have used. However the breakfast, which has always been limited in choice and poorly presented, has become unacceptable.
One my last visit the choice of fruit has been further reduced, the pastries were past their best and the cooked selection looked very stale and unappetising.
March 6, 2013
Rated 4.0 out of 5.0 by Zeeuw Very helpful and friendly staff
My son and I were on a trip back to to Scotland and we chose this hotel for it's location (close to family) and because it has a swimming pool. Our room was clean and comfortable and had everything we needed. Staff were very friendly - after checking out I dropped my son's passport outside and the staff were very quick to let us know so that we could go back and get it and still be in time for our flight. The swimming pool is a definite plus - especially when you are 10 years old.
We only had breakfast in the hotel - the food was well cooked. The choice was however not overwhelming but maybe that says more about how spoilt we all are nowadays than anything else! The staff again were very friendly and service was efficient.
I would recommend this hotel and would use it again.
February 25, 2013
Rated 5.0 out of 5.0 Great staff and food
I stay at this hotel on a regular basis. There is a very good reason for that. The staff are friendly, rooms are good and the food is excellent.
It is convenient place to stay if you want a weekend exploring as well.
February 21, 2013
Rated 4.0 out of 5.0 by Barbs2010 Service good.. Pity about the pillows and bed
Pillows were flat.. I think they had seen better days.
However staff were helpful And courteous
February 6, 2013
Rated 5.0 out of 5.0 by Lee1963 Great stay
Ideal for business trip. Very good service from the staff and accommodation was very good
February 4, 2013
Rated 5.0 out of 5.0 by TonyCH123 The best of Wecome's..........
I stay with Holiday Inn on many many occasions around the Country,
and this East Kilbride is one of the best.
January 28, 2013
Rated 5.0 out of 5.0 by steve20 great hotel and friendly staff
from the moment you arrive you are made very welcome and you can unwind in the pool.
the bar and resturant are well run with good food.
had a great stay
January 24, 2013
Rated 5.0 out of 5.0 by TamD Excellent Staff
(Copy of Letter sent to General Manager)
I would like to take this opportunity to compliment your staff who helped to make the occasion of the marriage of my son David to Diana on Friday 28th December such a great success.
There were many comments on how well organised the staff were which ensured that the day flowed and the service at the meal and bar were first class. The food was delicious and everyone’s needs were catered for, and the rolls at the evening buffet just hit the spot.
When it came to change the room from a dining room to the “dance” hall everyone mucked in to lay the floor and arrange the tables in no time at all.
This is a first class venue for such occasions and I wish you every success in the New Year.
Please convey my thanks to your staff and wish them all a very happy new year from my wife and I.
January 3, 2013
Rated 3.0 out of 5.0 by Hubiemac12 Staff great, hotel a bit tired
Had a good stay in the fact the price was excellent and the staff super efficient. It's a shame that beyond the foyer/reception that the hotel is in need of a good makeover. Spend some money Holiday Inn and charge us a bit more money for it!!
January 2, 2013
Rated 5.0 out of 5.0 by DES69 Excellent service
We have stayed at this hotel many times in the past. Unfortunately I had to inform the hotel that we had been delayed, and eventually reached the hotel at 01:00 in the morning. One of the night staff came out to the car park and helped us into reception with our luggage, where a 2nd staff member quickly and efficiently aided our check in. We were then helped to our room which had been suitably heated. I must commend both members of the night staff who assisted us which was very much appreciated, Well done.
For the remainder of our stay all members of staff we came into contact with, both hotel and restaurant, were extremely friendly and helpful. Thank you.
January 2, 2013
Rated 5.0 out of 5.0 by Delonghi Always a pleasure
Everytime I stay at East Kilbride I know I am going to be able to relax and be looked after well. The staff are friendly and helpful and the food is always good.
December 13, 2012
Rated 2.0 out of 5.0 by Shadders Need more attention to detail
I have stayed here several times. Each time check in is very slow as there is usually only one person on reception and there is nearly always a queue.
The rooms could definitely do with an update. Furniture out-dated.
My room this time was freezing cold and despite asking at reception for temperature to be turned up there was no improvement.
Worst of all, I had to ask for more toilet paper. I have never had to do this in a hotel before. There were two rolls in the bathroom both of which only had a couple of sheets left on each when I arrived.
Also in bathroom the soap dispenser was empty and the only alternative was the shower gell dispenser! A bit inconvenient each time you want to wash your hands.
I had a meal in the restaurant, it wasn't busy but had to wait 25mins for my order to be taken ....... Food was lovely though but had I known it would be so long to order I would have ordered room service.
Dissappointed with overall experience this time.
December 10, 2012
Rated 5.0 out of 5.0 by Delonghi Holiday Grin :)
The fact that I stay there regularly shows that the staff and hotel are consistently excellent. The staff are firendly and helpful and the food is great.
November 25, 2012
Rated 3.0 out of 5.0 by Kevin63 Nice enough hotel but needs updating.
This is a nice enough hotel but they really need to get rid of the old TV cabinets and television sets. Are they waiting to see if flat screens take off or not? The TV cabinet door in my room wouldn't stay open so I could only see half of the undersized screen.
The restaurant food is over priced for the standard of food served.
The Health club is very good.
November 15, 2012
Rated 5.0 out of 5.0 by Nola0001 A great stay
I have stayed at this hotel numerous times and always have a great stay, very relaxing.
November 4, 2012
Rated 5.0 out of 5.0 by Lonkers Family Weekend Break
Yet again it was a pleasure to stay at East Kilbride.
We often use this hotel as a stop off point before our holidays further afield in Scotland (either Arran, Argyll or Strathyre usually).
Staff are always friendly & helpful, the rooms are well presented and the food is excellent.
Breakfasts are always a winner with our two boys, who indulge themselves in a full Scottish Breakfast every time!
Easy access from main routes and we went across to Edinburgh this time (to see the Royal Yacht) and it was quick and easy to get there.
The Health Club and pool are a great bonus too; again the staff are pleasant and nothing is too much trouble.
On this occasion we had a minor error on the final bill, but it was quickly sorted out and would certainly not deter us from staying again.
Look out for promotions and offers - we took advantage of a two nights for the price of one this time, so opted for the interconnecting rooms with the money we saved. Far better than the usual squabbling over the sofabed in a family room...!
November 3, 2012
Rated 5.0 out of 5.0 by Afunkymonk Fantastic hotel with friendly, happy and more than helpful staff.
My girlfriend and I stay here very often. Online booking is easy. The staff are all very helpful and polite, staying here often, I have been in many of the rooms and they are all very comfortable especially rooms with the huge beds.
The decor throughout is very nice, bathrooms are lovely and most have marble, the complimentary toiletries are always a nice touch.
A restaurant on-site which serves breakfast, lunch and dinner. Room service is great as well with quite a varied menu. A comfortable and reasonably priced bar as well.
As a wheelchair user the hotel is very accessible throughout, with large rooms and lifts to all floors. The hotel also has a swimming pool and health and fitness centre, I haven't use these yet, but does look great.
Try it for yourself...
November 1, 2012