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  • 1 888 HOLIDAY
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Rated 4.3 out of 5 by 666 reviewers.
Rated 4.0 out of 5.0 A comfortable overnight stay I recently had an overnight stay with the family here,and found it suited us very well.I chose the hotel because of it's easy access to tourist attractions in Edinburgh.We were able to leave the car in the hotel car park and take a bus into Edinburgh,so much easier than driving! The staff were friendly and helpful,and my granddaughter loved the goody bag on arrival.We ate in Traders restaurant,and found the carvery suited a mixed age group,with something for all of us. The rooms had comfortable beds,with the fold down sofa beds a much better standard than many others we have tried. There was a good choice at breakfast,with the pancake machine a great novelty for a 7 year old. The hotel met all our requirements as far as price,comfort and convenient location,so we hope to return. April 18, 2015
Rated 5.0 out of 5.0 by friendly staff and really clean we came down to stay in edinburgh to go to the zoo and found that this hotel was right next door. when we arrived the lady at reception was really nice and welcoming. we got a complimentry bottled water and a bar of cadbury chocolate. our room was clean and overlooked the zoo. i wish we'd put down for breakfast when we booked as it was only £10, got downstairs and we had to pay £14.95 each. but the brealfast was worth it and you could eat as much as you like. we also went swimming, which is free when you stay at the hotel, our daughter loved it. they sell swimming suits and goggles for the littles ones. so i'd definatly stay at this hotel again, its a 10minute drive to princes street and next door to the zoo. April 18, 2015
Rated 5.0 out of 5.0 by Great central location, Friendly, helpful staff. Had a very enjoyable, comfortable and relaxing 2 night stay. Friendly staff, nice atmosphere. Especially enjoyed breakfast. Bus stop immediately outside hotel- easy access to city, and right next to Zoo, so able to be there early and avoid crowds. Would definitely stay here again. April 17, 2015
Rated 3.0 out of 5.0 by Good facilities but poor service and average food The services at the Edinburgh Holiday Inn are great - we used the gym and the pool during our visit, and the bar was also a nice area to relax. However, I found that customer service as a whole a bit of a let down. For example, an extra bed was set up in our room when we arrived which we didn't need - we asked for this to be removed and were still waiting when we left three days later! I also asked for an ironing board to be delivered while we were out for dinner which we needed for the next morning - again I had to call reception three times before finally receiving this. The sheets I asked to be changed as our son was ill were never changed, despite always being told it would be done straight away. We also had to ask for hot drinks at breakfast repeatedly (there was no self service option). We used the restaurant once and found the carvery food to be average and too cold and I would also describe the breakfast buffet as average, although there was a huge amount of choice. Although the rates were not particularly high for our stay, I don't feel the things we asked for were unreasonable for any hotel to provide, at any cost. April 17, 2015
Rated 5.0 out of 5.0 by Fantastic value for money I took my girls up to Edinburgh to visit the zoo, so perfectly located. Hotel was clean, comfortable and although busy being school holiday time quiet enough for a good night sleep. Food was adequate and plenty of it. Facilities good and clean. Bus stop directly outside hotel which made it quick and easy to get into the city. This hotel comes highly recommended especially for young families. We plan to go again! April 17, 2015
Rated 3.0 out of 5.0 by En général L'accueil à la réception fut un peu froid, pour le reste rien à signaler à part le problème d'insonorisation mentionné plus haut. En tant que professionnel de l'hôtellerie/ restauration,j e comprends très bien la gestion d'un hôtel comme le votre, néanmoins un petit effort sur la qualité des petits déjeuners serait un plus. April 16, 2015
Rated 4.0 out of 5.0 by Good place to stay I have stayed here quite a few times and keep returning, mainly to get my points. Situated right beside the zoo and their panda's, busy at school holiday times. Room was OK, clean and fine. Food was OK but not too much of a selection and I did have to send my steak back, well over cooked for my liking, not too bad at second attempt. Doesn't delight but is ok and I have no reason not to recommend it. April 16, 2015
Rated 5.0 out of 5.0 by Nice Hotel - Great for the Zoo Very nice hotel in a good location with good facilities, if you are visiting Edinburgh Zoo I recommend staying here, also don't pay to park in the Zoo as parking in the hotel is free if you are staying there, nice pool. We didn't eat there but the breakfast did seem a bit on the expensive side £10 pp if pre-booked or £15 pp if not !! April 16, 2015
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