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Rated 4.2 out of 5 by 423 reviewers.
Rated 3.0 out of 5.0 by Nothing for Tourists Make sure you have everything figured out before you decide to stay at this hotel. They do not provide any information for tourists...things to do, how to get around town, etc. The rooms are comfortable and we received good service in the restaurant and bar but the front desk was not helpful at all. There is no information provided and when we asked questions we were actually given bad/wrong information. Because this hotel is located outside of the city it made it more difficult for us to figure out how to get to places and actually what to go see. Edinburgh is a beautiful city and we would definitely go back to Scotland but would not stay here again. August 17, 2014
Rated 5.0 out of 5.0 by Definitely use again Stayed in this Holiday Inn with our 2 Grandchildren.Great hotel would recommend.the only problem we did find was that the room became very warm with 4 people sleeping in it.e did use the airconditioning but a bit noisy.The breakfast was the best we have had at any Holiday inn. August 15, 2014
Rated 4.0 out of 5.0 by Great value, great location, friendly staff The hotel provides everything you need, the rooms are nice and the staff friendly and it is nice to take a swim after a day in the city. The location is perfect right next to the zoo, buses can be caught in front of the hotel. We liked the Chinese restaurant with a nice view, the buffet is ok, suffers a bit from group tourists who come in hords and overcrowed the lower part of the restaurant. Perfect that private hotel guests can sit separately from groups. August 15, 2014
Rated 4.0 out of 5.0 by Good delivery, helpful location Caters for mostly tourist with bus stops nearby and next to the zoo. Bathroom seems a bit tired but worked well. Breakfast could benefit from some yoghurt and more bread options. August 13, 2014
Rated 5.0 out of 5.0 by Enjoyable Stay Had a lovely stay at Edinburgh Holiday Inn - We arrived after getting an early morning train and the gentleman on reception checked us straight in to our room - which was extremely helpful with a 2-year old. Our main purpose in Edinburgh was to see the Zoo and you cant get much closer than this hotel (right on the doorstap) - because we had booked the Panda Package we were able to fast-track the queue and get in straight away (we avoided an hours wait if you didnt have a pre-paid ticket). However if you wanted to get in to the city centre its a 20 minute bus journey and buses run late in to the night. The pool is excellent as is the Spa/Gym facilities All staff are helpful, friendly and politie and provide an excellent service. I believe the hotel was fully booked - and had a number of large tour groups - you wouldnt have known that re-the service as it was impecable. Both cleaning staff, breakfast staff and check in staff, treat us 'one-nighters' the same as the larger parties. Food at the hotel is a bit pricey but well worth it - and the breakfast selection is a great variation for all tastes. We will definately be visiting Edinburgh again next year and this hotel will be the firsat point of call. August 13, 2014
Rated 5.0 out of 5.0 by Lovely break Great location, hotel and service. Staff were helpful and polite. We will definitely stay here again. August 11, 2014
Rated 5.0 out of 5.0 by cheerful hotel that does the job in style the most striking thing about the holiday inn Edinburgh is the good humour of the staff, they are bright and enthusiastic and helpful. the hotel has a massive job to do and does it well , indeed better than any large hotel i've ever encountered. the rooms are clean, well lit, well darkened,important in a northern summer, and well plumbed. the amenities are excellent and easy to access, especially the pool, and the wifi. the food at dinner was fine enough, but the breakfast was excellent. the views while eating are marvellous. the hotel isn't brand new but, we were conscious the whole time of the policy and the staff striving to make it a great experience for guests, which it was. the location has so many opportunities to explore and we haven't done the half of them, we'll certainly be returning. August 11, 2014
Rated 2.0 out of 5.0 by Pricey hotel We did not have a good experience with this hotel. First, we were in an end room on the top floor. Next, we were given wrong times for the zoo much to our disappointment. We didn't have enough pillows or towels. Overall, we did not get the fine service that we had received at all the other holiday inns we stayed at. I would not re moment this hotel at all. August 9, 2014
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