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Rated 4.4 out of 5 by 242 reviewers.
Rated 5.0 out of 5.0 by Fantastic staff Stayed here after a day at the zoo. The receptionist was very kind and helpful. We had a family room, but on arrival didn't have any bedding for the children's sofa bed. This was sorted out immediately and even had my daughter's teddy on her pillow. The pool was lovely with a lovely lady on reception again. Breakfast was fantastic with helpful friendly staff. Even my kids loved it. I would recommend this hotel, and will definitely stay again. September 3, 2014
Rated 5.0 out of 5.0 by Service with a smile, Hello, Enjoyable stay, only one night, Staff very hard working.! September 2, 2014
Rated 4.0 out of 5.0 by Excellent Service From the moment we checked in to the moment we checked out we had a fabulous experience. The staff couldn't be more helpful. First Class! September 1, 2014
Rated 4.0 out of 5.0 by Great location Hotel is in quiet area yet close to the motorway links. Great for leisure breaks. September 1, 2014
Rated 4.0 out of 5.0 by Great for smokers We stayed here in August 2014, all i have to say is that the area is remote and looks a bit rough. Not the best Holiday Inn, have stayed at better. Leisure facilities are in an annexe outside and the smokers stand outside in the main entrance, not good when our room was on the front of the hotel and smokers are shouting, laughing and chatting. Cigarette buts everywhere,not nice August 27, 2014
Rated 5.0 out of 5.0 by Fantastic stay! We spent one night at the Holiday Inn Ellesmere Port, and were not disappointed! Everything from the main reception area, to the bar and restaurant, and the quality of the rooms was excellent. Set on the waterfront, the restaurant was clean and pleasant, and the food was outstanding. We tried to book another night, but unfortunately they were full, which was such as shame, as we were so pleased with our whole experience. Highly recommended if you're looking for a relaxing and comfortable stay, with good food, and very pleasant surroundings. August 26, 2014
Rated 4.0 out of 5.0 by Nice helpful staff We stayed three nights at the Holiday Inn Ellesmere Port / Cheshire Oaks. The hotel staff were lovely and really friendly.The service was excellent throughout and the breakfasts great. The only thing wrong was the bed which was really hard and uncomfortable. A huge shame considering how good everything else was. On account of the poor bed we had three variable nights sleep which we found disappointing. Even so we would recommend the hotel August 26, 2014
Rated 5.0 out of 5.0 by Comfortable and did the job Wanted a hotel for a two day shopping trip to Cheshire Oaks and Chester. The Hotel provided a great base, was comfortable, clean, and both breakfast and our evening meal were very good. The setting for the hotel is in an old canal marina, which now has many waterside apartments around it, making it quite modern. Easy to find off the motorway. As always using the website to book is extremely difficult and totally user unfriendly, made even harder as we were booking with our collected points. The bedrooms are spacious, but watch out for the edge of the desk, it comes out quite a way, and both my wife and daughter caught it on several occasions. August 26, 2014
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