Rated 5.0 out of 5.0 by Elainecow Great Staff
We have stayed here a few times now. The staff are excellent. So friendly and helpful. Food good, great service. Love it all
May 17, 2013
Rated 5.0 out of 5.0 by Luolou We love this place
We cannot fault it. Only stayed one night this time, service excellent again. i asked for feather pillows and they apologised that I may hav to wait 30 minutes, but as this was only 8 o'clock it was not. Problem and within the half hour they wet delivered to the room. I think it I the staff that make it such a great place, genuinely friendly and nothing too much trouble. breakfast was great, they made poached eggs to order and were always willing to serve you, even though technically a self service breakfast.
We stay every time we go to Cheshire Oaks, it is th perfect end to a full on day of shopping.
May 16, 2013
Rated 5.0 out of 5.0 by Surrey1 Visit for a wedding
Had a brilliant time at the wedding within the Holiday Inn.
May 14, 2013
Rated 4.0 out of 5.0 by mily Friendy staff, small room
Good value for the amount we paid on late rooms. Hotel very busy - bank holiday weekend but very quiet at night. Pool small but warm. Staff lovely. Plenty to eat at breakfast. Small amount of parking outside hotel but plenty just over bridge.
May 12, 2013
Rated 3.0 out of 5.0 by TonyMc589 Disappointed
Having stayed here numerous times, I knew exactly what to expect of the hotel. That said, despite having booked months in advance, my 5 year old daughter and I were put in a room with an adjoining door and which was a room for disabled guests. It had a wet room, fittings for disabled guests and a sink that was designed for a wheelchair user. It had no bath, which was important for my daughter.
I had the feeling if we had checked in earlier, we would have got a better, or more appropriate room. As we got there late, we were given what was left.
On the plus side, as a Priority Guest, I did receive free Internet, which at another Holiday Inn cost me £15!!
May 12, 2013
Rated 5.0 out of 5.0 by Rhian08 Lovely night stay
Cannot fault this hotel at all. Staff were ever so friendly and couldn't do enough for us. The only thing I must warn any other residence is be careful if you go swimming in the hotel pool - make sure you get a lock to put on your locker as unfortunately my husband had money stolen from his wallet. Very disappointing at the end of a lovely stay here. The staff were ever so helpful during this incident. Will definitely stay again.
May 10, 2013
Rated 5.0 out of 5.0
by ClaireA Lovely clean modern and friendly place to stay
Only stayed for one night and it was a night where I was very tired from a long day and a long journey. Arriving late , I was greeted by the night receptionist with a warm welcome and and very friendly and helpful service.
The rooms were lovely. Although one could say 'small' - they were more than adequate for me or a couple. Beautifully clean, modern and fresh and I love having the choice of pillows. Bed was super comfy , hotel quiet and I had a very restful night.
Room facilities were great too , with a hairdryer than did actually have enough power to dry my hair, the room had it's own ironing board and iron , easily controlled room temperature controls, great tv and soft lighting.
Only really 2 gripes:
1 - shower really needs attention as was not at all powerful so not very relaxing # small gripe really !! #
2 - cost of breakfast - 10pounds which I thought was not value for money!!
Def recommend and really cose to the Outlet shopping village - short drive away.and that's prob where you may want to go for food etc as not much in immediate area to hotel.
April 25, 2013
Rated 2.0 out of 5.0 by Colin101 Minor issues
Cleaning staff very noisy, dirty linen left lying in hallway.
Internet very slow even when paying for upgrade. Breakfast buffet menu not fully stocked and a bit dried out.
Hotel location is very nice.
Reception staff very helpful.
April 23, 2013