Rated 4.4 out of 5 by 220
Rated 2.0 out of 5.0 by Jg57 Overpriced
Although the setting for this hotel is beautiful I found the room basic. I asked for pillows from the selection and was given extra pillows which were the same as the ones already supplied. There was no fridge in the room in which to keep drinks cool. The room was small and claustrophobic.
July 26, 2014
Rated 5.0 out of 5.0 by Imp71 British Open
Only observation is suggestion to look at lighting in bathrooms, not so good for shaving.
July 24, 2014
Rated 4.0 out of 5.0 by Col50 Good Stay
This hotel is well situated and is well worth the stay
July 24, 2014
Rated 5.0 out of 5.0 by mike787878 lovely hotel with friendly staff
Our 2 nights spent here were without fault, and my 11 year old son loved the restaurant by the waterside and the friendly staff.
July 23, 2014
Rated 4.0 out of 5.0 by SDbus Pity about the bed!
Nice hotel, in an interesting location. Very friendly staff, but stay let down by the fold down bed with a thin mattress in the room. Not really acceptable.
July 18, 2014
Rated 4.0 out of 5.0 by Jules&Fi Convenient hotel near to Chester Zoo
I booked this room for myself & my 21 year old daughter as we planned a visit to Chester Zoo & also Cheshire Oaks Shopping outlet. It was very convenient for both & we loved the extra facilities of a swimming pool & sauna. I booked a twin room, but the room we were given was a double bed & a double sofa bed. The sofa bed had a very thin mattress & when my daughter lay on it, her feet were higher than her head & it was not at all comfortable. As it was only for one night, we shared the double bed, which was ok ,but had we not been related we would not have been happy. Also, when the sofa bed was extended, we could not use the dressing table because the chair was trapped by the bed, so we folded it back. Beds not as comfy as a Premier Inn which we usually use. On a plus side, the setting of the hotel is quiet & pretty & we watched the swans swimming past the restaurant window as we had our meals. Meals were good but not outstanding.
July 14, 2014
Rated 5.0 out of 5.0 by Sandlot Nice hotel right on the canal
Nice place and a very handy location, all staff were very helpful and pleasnant. The view from the dining room was very nice and would certainly go back.
July 11, 2014
Rated 5.0 out of 5.0 by Ol Possum clean, calm and professional...
had a 3 day stop, and also stayed same time last year, business and pleasure, hotel is clean, well presented, staff are lovely with big smiles, dressed professionally at all time too.
July 9, 2014