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Rated 4.4 out of 5 by 228 reviewers.
Rated 4.0 out of 5.0 by 2 night stay Staff very pleasant and helpful on arrival, booking in took two mins tops. Room clean and modern. Gym and swimming pool tidy not over crowded, just watch children only allowed in the pool until 8pm. Bar and resturant food good value and tasty. August 15, 2014
Rated 4.0 out of 5.0 by Great value for money Stayed here en route between holiday destinations. Very helpful, friendly and welcoming staff. Clean rooms and very comfortable beds, although room a little warm. Food brilliant - plenty of choice if you wanted a healthy option and good for the children too. Would definitely stay at Holiday Inn again. August 13, 2014
Rated 5.0 out of 5.0 by Comfortable stay Once again we had a very comfortable stay at the Holiday Inn Ellesmere Port - it's always our first choice of hotel when working in the area. Reception staff are fabulous, and it was lovely that one member of staff recognised us from a previous stay. We have in the past stayed in an executive room but on this occasion we were in a standard guest room which was clean but a little dated and in need of some rejuvenation. I think there are some rooms that have been redecorated, but ours wasn't one of them. However the bed was super comfortable, and we had a great nights sleep so definitely can't complain as it did what it says on the tin! We'll be back, but hopefully we'll be able to upgrade to an executive room again next time. August 11, 2014
Rated 5.0 out of 5.0 by Yet another great stay My Wife and myself have stayed here many times and we have always been well received by the staff from front of desk down to the maids. The meals are very good and the rooms are clean and comfortable. No doubt we will be back again in the future. August 11, 2014
Rated 4.0 out of 5.0 by Relaxing location Would definitely stay again. Relaxing location by the canal. August 8, 2014
Rated 4.0 out of 5.0 by hmmmm Overall our stay was fine, the room was as expected and had a nice view of the canals and narrow boats However, breakfast was not up to usual HI standards. Items ran out and were not replaced, several used tables were left uncleaned while guests had to wait to be seated, a pile of burnt toast next to the toaster, scrambled egg looked like someone spilled a glass of water on it etc. It was holiday season and a little busier then usual but there was plenty staff around. Parking space was tight and seemed very unsafe. Signs everywhere claiming that parking was at the guest's own risk did not help feel safe.... July 30, 2014
Rated 5.0 out of 5.0 by Amazing! We stayed here as part of a wedding party (the wedding was held elsewhere). I can't fault Holiday Inn Ellesmere Port! Lovely location right next to the canal so plenty to see for the kids. Close to the M53 and Chester so lots of places to visit. Lifts up to different floors so all rooms seem quite close to reception. We had a family room (231) which had a sofa bed made up for our 2 & 3 year olds. Great view of the canal. Fantastic air con which was needed in the height of summer! Nice and clean! (I'm a bit finicky about cleanliness but was pleasantly surprised!) I'm not sure if they change the duvets depending on summer/winter but it was a bit thin. Perfect for hot summer nights but I'd want more for winter! Staff were really friendly and went out of their way to help us, especially my mum who wanted to organise a special room for my newly married brother. They also arranged a table for us all for breakfast (there was 14 of us). Swimming pool is good too! Although maybe supply more padlocks, they gave us a male and female one. Which meant 4 girls had to cram their stuff into one locker which didn't have an arm band on it so we had to place it at the side of the pool. (This is me just being picky as I can't think of any real negative points!) Would highly recommend! Great if you don't want to spend the earth but want a decent room, great breakfast and a really friendly service! (Night porter/bar staff were especially attentive). July 29, 2014
Rated 4.0 out of 5.0 by Chester Mid Week Break We stayed one night mid week, it was our third visit and our third stay at this hotel which we use as a base for visits to the Cheshire Oaks shopping centre and Chester centre. As always the room was clean and tidy, food excellent and staff friendly and efficient. Unfortunately it was difficult to sleep due to the rather noisy air conditioning unit outside our room, number 207, in an attempt to get some peace we closed the window and turned on the air conditioning unit in our room, unfortunately this was almost as noisy as the unit outside though with the advantage that we could keep the room cool, essential as it was a hot July evening. We would stay again but not in a room adjacent to the hotels main air conditioning unit. July 29, 2014
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