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Rated 4.4 out of 5 by 258 reviewers.
Rated 3.0 out of 5.0 by Pleasant Hotel We stayed in a wheelchair accessible room which was good and large enough to accommodate the chair. Although the lifts were rather small and not a lot of room to maneuver on the 1st floor when coming out of the lift, also one of the grab rails in the bathroom was loose. Why are the accessible rooms always next to the air conditioning unit etc.? if it had been summer it would have been even more annoying. All in all a nice hotel, and would visit again, accessibility was good around the hotel October 21, 2014
Rated 1.0 out of 5.0 by not the best hotel used hotel as convenient to where is was working and that's about the only reason for staying there the breakfast is really poor value and the produce used is poor quality too, rooms dated shower and bed good October 19, 2014
Rated 5.0 out of 5.0 by Great location for stop over Iinteresting Location, with canal boats- great value for hotel with pool and visititng chester. Staff make you feel welcome. thank you October 17, 2014
Rated 5.0 out of 5.0 by Excellent weekend stay Friendly staff, excellent breakfast and comfy bed - can't fault this hotel will return next time we visit friends. October 16, 2014
Rated 5.0 out of 5.0 by unique location Staff were the\ friendliest ever in a holiday inn. Mattress and bedding were excellent, very comfortable October 15, 2014
Rated 2.0 out of 5.0 by Great Location - Bad room We have stayed at this hotel before with no problem.. However this time, the room was not upto standard. In fact, it looked as though it had been vandalised. The toilet continually flushed, the plug socket on the writing desk had been smashed and the bath plug closure did not work properly and looked as though it had been deliberately broken. All these points were mentioned to the maintenance manager before departure. We do NOT expect this sort of standard from the Holiday Inn group. October 14, 2014
Rated 1.0 out of 5.0 by Could do better Worst experience at Ellesmere Port. I have stayed at this hotel on numerous occasions but by far this was the worst. October 11, 2014
Rated 5.0 out of 5.0 by Great Service Fantastic staff who were kind and attentive as we were staying with very young children October 10, 2014
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