Rated 4.5 out of 5 by 488
Rated 4.0 out of 5.0 Getting to parking garage
Couldn't find the way to parking garage
from the lobby thru stairwell.
We had to go out thru the back door
in the restaurant and got stopped twice
by restaurant employees.
Not a pleasant experience at all.
October 5, 2015
Rated 4.0 out of 5.0 by kevinwv Nice hotel with good, friendly service
Enjoyed my brief stay at this hotel in Gaithersburg. The staff were friendly and professional. My room was nice and up-to-date and slept very well in it and the bed.
October 4, 2015
Rated 5.0 out of 5.0 by explorer1002 Always a great stay with a wonderful & friendly staff
I stay here often and I also do a lot of traveling and I can honestly say this is one of my favorite places to stay. Everyone has always been so friendly and accommodating to me. They always make sure my experience is a good one. I'm excited about the changes being made so the bar and restaurant will be on the main level. The rooms are always clean and the bed/pillows/sheets are so comfortable. It is in a great location with many area restaurants and shopping. It just off the 270 Corridor which is also a plus. There is covered parking in part of the garage as well. Pool and Gym are nice too.
October 3, 2015
Rated 2.0 out of 5.0 by Tired in Rockville Bad Mattress and Strong Bleach Smell
The service was good especially the front desk staff. However the positive experience ended there. The room though clean had a strong smell of cleaning products and the mattress left a bit to be desired.
The mattress had the feel of those spring mattresses on a sleep sofa where you just sink in. Also, the pillows though labeled firm were no different than the ones labeled soft.
This hotel has potential, great location but between the beds and road noise it was difficult to sleep.
October 3, 2015
Rated 5.0 out of 5.0 by drsgnair Nice stay and good service
Its not the first time that I am staying in this group of hotels. It has always been a good experience as it was this time. Overall it was a nice stay.
September 29, 2015
Rated 5.0 out of 5.0 by Hileah23 Great Hotel in a good location
Great Hotel in a good location close to shopping and dining
September 28, 2015
Rated 5.0 out of 5.0 by On The Road again69 The staff is excellent
The staff does their best to resolve and problems I encounter.
September 27, 2015
Rated 5.0 out of 5.0 by lynnney holiday inn business stay
I wrote a detailed description within the survey.
I was quite surprised by the niceness of this hotel. It was not rundown and the staff were courteous and professional.
The bathroom definitely needs updated. Bad toilet and old tub. Towels could be thicker. But they did carry Kleenex brand tissues. Thankfully.
September 25, 2015