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Rated 4.3 out of 5 by 269 reviewers.
Rated 5.0 out of 5.0 by Fresh and Clean Hotel had easy access on and off the highway. Walking distance to downtown. Clean Lobby and room. Friendly staff and a great nights sleep. September 3, 2014
Rated 4.0 out of 5.0 by In town for a wedding The major issue we had was the size of the room for the price, but that was more the fault of our organizers for choosing that hotel versus others nearby. Two rooms were booked for the same price under a block rate, one room and a mini-fridge and a microwave while the other did not. The hotel was clean and quiet and the staff was friendly and helpful. September 3, 2014
Rated 5.0 out of 5.0 by Great staff and welcoming environment. Hotel was comfortable, clean, and welcoming. The staff makes this hotel ... and it is close to many attractions in Grand Rapids. August 30, 2014
Rated 2.0 out of 5.0 by Weekend trip to Grand Rapids My girlfriend and I stayed at the downtown location while on a quick trip to GR. We stayed in king room with a south facing view. The staff was absolutely top notch and I can't give them enough credit. Very friendly and professional. The location was ideal for us as we did spend some time at the breweries downtown and then headed to Allendale to golf. We were on the top floor and the room was rather quiet despite the fact the hotel appeared to be fairly busy, which was also nice. The room, however, left a lot to be desired for the price we paid. The bathroom is tiny and the sink setup is far from ideal. That I can live with though. The worst part about our stay was the spiders. I killed two of them in the short time we were in the room and awake (9 pm until midnight) and my girlfriend had the unfortunate experience of waking up with one crawling on her arm and having to kill that one just after coming out of a dead sleep. And these were not small spiders. August 28, 2014
Rated 5.0 out of 5.0 by Excellent stay in Grand Rapids The hotel was beautiful and comfortable. Most of our family came for a wedding from out of town and we were all able to stay on one floor together which was fun. The 16 of us had to sit at 3 separate tables in the restaurant for breakfast, but even so we were given a section of the room that allowed us to sit together in the same area. Everyone who took care of us was pleasant, helpful and friendly. The rooms were quite comfortable and roomy. We enjoyed a pleasant overnight stay. August 27, 2014
Rated 4.0 out of 5.0 by Good price Wi if not so good, unable to stay connected. But rooms are clean and quiet for a busy week end. August 27, 2014
Rated 5.0 out of 5.0 by Friendly staff and a great restaurant and bar The food here is always great and the selection is wide enough for an extended stay with no repeats! I recommend (in no particular order) the Perch, Reuben, Prime Rib, Tenderloin, burgers, pizzas, and desserts. The hot tub is also very refreshing and just the right temp. Plus it is close to the museums, convention center and downtown. August 27, 2014
Rated 5.0 out of 5.0 by Great location in Grand rapids Close to downtown and multiple venues. Room was large and very clean, everything functional. Internet was slow in the evenings before bed time. One thing that would make the experience even better, and I heard this from many people, is to provide some free coffee in the lobby. Who doesn't do that anymore? August 26, 2014
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