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Rated 4.3 out of 5 by 553 reviewers.
Rated 1.0 out of 5.0 by Barking Dogs and People Fighting We were unfortunate enough to be in the room next to a barking dog and the hotel staff were not able to get the owner back to the room to quiet the dog. So, we had to change rooms at 9:30PM. Then the room we were changed into was obviously smoked in and smelled terrible (this is a non smoking hotel). We changed again and the last room was ok, except the shower didn't drain well and you had to stand in water over your ankles before you were done. Then the second night we had to deal with a drunk couple fighting in the hallway right outside our room, she was even punching the walls and doors. The manager broke it up but they started back up again. Had to call the manager again to break it up. Ugh. Not exactly the hotel stay I had imagined. August 24, 2015
Rated 5.0 out of 5.0 by comfy bed, nice pool The bed was comfy, the pool was nice... I would have liked some breakfast August 24, 2015
Rated 4.0 out of 5.0 by Great Food, comfy bed, nice thick towels. Overall very nice stay. Ran the fan to drown out the distant train. Staff were polite. Food was excellent. Incorrectly billed the wrong credit card and had to make a couple phone calls to correct this. This has happened to me at other Holiday Inns also. August 24, 2015
Rated 3.0 out of 5.0 by decent amenities, poor location This hotel was acceptable to good in most categories; it's main drawback is its location near a buy highway and across the river from downtown Grand Rapids. August 23, 2015
Rated 5.0 out of 5.0 by modern hotel, great staff! Our room was clean. Hotel was modern and decor is updated. Desk staff were helpful in recommending Stella's, when we realized the Bob was closed. I'd definitely go back! August 23, 2015
Rated 4.0 out of 5.0 by Great value and comfort. I would highly recommend this hotel for the business or family traveler. Great staff and very accommodating. August 22, 2015
Rated 5.0 out of 5.0 by Good bed, great service I enjoyed my stay at the Holiday Inn. The freeway noise was a problem, so they moved me to the other side of the hotel, which worked.Bu August 22, 2015
Rated 4.0 out of 5.0 by Good hotel in convenient location, but... This is a good hotel in a convenient location, however, the amenities in the room were not given great attention. These situations may be minor, but my expectations are that all dirty towels would be replaced, not just removed. Coffee packets would be replaced after use and used coffee grounds would be emptied. I do expect trash from previous night to be emptied before I return to the hotel that evening. Mattress was OK but sagged a little in the middle. August 22, 2015
  • 2015-08-26T11:04:24.672-05:00
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