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Rated 4.3 out of 5 by 315 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed and great service I was in town for a conference which was held at the hotel as well. Our conference accomodations were exceptional. My room was clean and relaxing. The hotel location was perfect to enjoy the art fest going on throughout the city. October 16, 2014
Rated 5.0 out of 5.0 Comfortable Hotel - Great Location A very nice experience from ease of booking to check out. No disappointments with room, staff or amenities.Visited Grand Rapids to attend the Art Festival. Hotel a short walking distance to downtown activities. October 16, 2014
Rated 5.0 out of 5.0 by Great location The hotel is conveniently located. It is appealing as soon as one walks in the door. The lobby is attractive. The staff is friendly and accomodating. The room is comfortable. The bathroom is a bit small but clean. The restaurant is excellent. We had a toddler with us. The children's menu is varied and included the option of fruit. our meals were tasty and ample. The lobby bar is comfortable and friendly. The location is convenient - across the street from the Ford museum. October 16, 2014
Rated 5.0 out of 5.0 by Art Prize We loved our stay in Grand Rapids.The location was perfect for Art Prize, we could walk to everything. The room was excellent and the bed provided comfort so we had a great night's rest. Thank you October 15, 2014
Rated 4.0 out of 5.0 by Downtown GR Holiday Inn Excellent location, very good service, clean & comfortable rooms. October 15, 2014
Rated 5.0 out of 5.0 by Great Hotel Very nice hotel. Slept amazingly well - bed, sheets, duvet all first class. Very comfortable. Room was well appointed and extremely clean. Went at a very busy time so couldn't get king bed, but queens were great alternative. This hotel is in a great location for activities in Grand Rapids. Didn't use restaurant this time, but did on prior visits and is very good - not a typical "hotel restaurant". Highly recommend and would stay here again. October 14, 2014
Rated 4.0 out of 5.0 by Very accommodating staff - great location My husband and I booked this 2 night stay 5 months ahead using our built-up rewards points. Our stay was during ArtPrize, so we knew it'd be a busy weekend for the city. We were happy that it was not blocked out for ArtPrize! Thanks to the terrific staff who change our room type for the second night booked even though the hotel was totally solid. The desk staff rocks! This hotel is a perfect location - right next to the GR Public Museum and an easy walk to most everything! Our only "complaint" is that it's right next to Rte 131 and a wee bit noisy (but it could be us - we're used to perfectly quiet nights, living in a rural area of Ohio. We'll definitely stay here again next time we visit GR! October 14, 2014
Rated 4.0 out of 5.0 by Centrally located hotel I selected the Holiday Inn in downtown Grand Rapids due to its good location (close to museums and ArtPrize venues). Although the hotel is an older property and not fancy, the common areas were nice, the room was comfortable, and the restaurant convenient for breakfast, although one day we had to wait about 10 minutes. The restaurant and front desk staff were very nice. I would stay there again. October 13, 2014
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