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Rated 4.3 out of 5 by 319 reviewers.
Rated 1.0 out of 5.0 by Wonderful staff but unable to sleep due to freeway noise The hotel and staff are okay but for me, the location was bad for noise. The hotel is located near the interstate highway and I could hear cars driving by all night. I have very good hearing and this constant noise kept me from getting any sleep. I ended up with a 3 day headache until I was able to get a good night's sleep. The staff was very accommodating in letting me out of my reservation without having to pay for another night. I would not recommend this hotel to anyone who has difficulty sleeping away from home. If you can sleep anywhere, you will probably love it. October 20, 2014
Rated 5.0 out of 5.0 by Superb in downtown Grand Rapids This is a great hotel, friendly staff upon arrival, clean lobby area, clean rooms. The elevators are dated, there is not much of a view from any room. However, the location is excellent. Walk across the road to the Gerald Ford Presidential library. Right across the way is a museum that looks very interesting indeed, although we didn't go in. Then there are plenty of other shops, cafes, restaurants, and art shops. My wife and I had a great weekend in GR and thanks goes to the Holiday Inn. Keep up the good work. October 20, 2014
Rated 4.0 out of 5.0 by Beautiful Hotel, Excellent Location Stayed here to attend an event in Downtown Grand Rapids. The hotel is an excellent location, walking distance to everything including Arena, Bars October 20, 2014
Rated 5.0 out of 5.0 by Great location Close to exit, very convenient to Art Prize exhibits, free parking. Very clean. October 20, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service I was in town for a conference which was held at the hotel as well. Our conference accomodations were exceptional. My room was clean and relaxing. The hotel location was perfect to enjoy the art fest going on throughout the city. October 16, 2014
Rated 5.0 out of 5.0 Comfortable Hotel - Great Location A very nice experience from ease of booking to check out. No disappointments with room, staff or amenities.Visited Grand Rapids to attend the Art Festival. Hotel a short walking distance to downtown activities. October 16, 2014
Rated 5.0 out of 5.0 by Great location The hotel is conveniently located. It is appealing as soon as one walks in the door. The lobby is attractive. The staff is friendly and accomodating. The room is comfortable. The bathroom is a bit small but clean. The restaurant is excellent. We had a toddler with us. The children's menu is varied and included the option of fruit. our meals were tasty and ample. The lobby bar is comfortable and friendly. The location is convenient - across the street from the Ford museum. October 16, 2014
Rated 5.0 out of 5.0 by Art Prize We loved our stay in Grand Rapids.The location was perfect for Art Prize, we could walk to everything. The room was excellent and the bed provided comfort so we had a great night's rest. Thank you October 15, 2014
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