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Rated 4.3 out of 5 by 312 reviewers.
Rated 5.0 out of 5.0 by Art Prize We loved our stay in Grand Rapids.The location was perfect for Art Prize, we could walk to everything. The room was excellent and the bed provided comfort so we had a great night's rest. Thank you October 15, 2014
Rated 4.0 out of 5.0 by Downtown GR Holiday Inn Excellent location, very good service, clean & comfortable rooms. October 15, 2014
Rated 5.0 out of 5.0 by Great Hotel Very nice hotel. Slept amazingly well - bed, sheets, duvet all first class. Very comfortable. Room was well appointed and extremely clean. Went at a very busy time so couldn't get king bed, but queens were great alternative. This hotel is in a great location for activities in Grand Rapids. Didn't use restaurant this time, but did on prior visits and is very good - not a typical "hotel restaurant". Highly recommend and would stay here again. October 14, 2014
Rated 4.0 out of 5.0 by Very accommodating staff - great location My husband and I booked this 2 night stay 5 months ahead using our built-up rewards points. Our stay was during ArtPrize, so we knew it'd be a busy weekend for the city. We were happy that it was not blocked out for ArtPrize! Thanks to the terrific staff who change our room type for the second night booked even though the hotel was totally solid. The desk staff rocks! This hotel is a perfect location - right next to the GR Public Museum and an easy walk to most everything! Our only "complaint" is that it's right next to Rte 131 and a wee bit noisy (but it could be us - we're used to perfectly quiet nights, living in a rural area of Ohio. We'll definitely stay here again next time we visit GR! October 14, 2014
Rated 4.0 out of 5.0 by Centrally located hotel I selected the Holiday Inn in downtown Grand Rapids due to its good location (close to museums and ArtPrize venues). Although the hotel is an older property and not fancy, the common areas were nice, the room was comfortable, and the restaurant convenient for breakfast, although one day we had to wait about 10 minutes. The restaurant and front desk staff were very nice. I would stay there again. October 13, 2014
Rated 1.0 out of 5.0 by Cleaning in am Was awoken 3 times in the morning by the cleaning staff in which check out was at noon. Last 2 times were within 10 minutes of noon. October 11, 2014
Rated 5.0 out of 5.0 by great service I like that it is walking distanct from downtown. Easy off and on from the highway.We stay here last year for our Artprize visit and was very happy and very pleased this year. We asked for our 3 rooms to be close together. The staff did that with ajoining rooms and the other room next to it. My only suggestion would be to have a queen size bed room option. There was only king or double rooms available. October 11, 2014
Rated 5.0 out of 5.0 by ArtPrize stay We were excited to be able to find hotel room for one night during the second week of ArtPrize. Never stayed in Grand Rapids before so wasn't sure of the location. There was a mixup in our reservation made on-line - we were given a handicap room with a double bed. When we returned to the check-in desk and told them the bed was too small (I looked at my email confirmation and discovered my reservation was for one person, not two). We were upgraded to a king size room at no extra cost and without any problems. Our room was probably the cleanest hotel room I've ever stayed in. Great location for ArtPrize too. Totally enjoyed our stay there. Was great that parking was included in our hotel. We will be back next year. October 11, 2014
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