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Rated 4.3 out of 5 by 252 reviewers.
Rated 5.0 out of 5.0 by Excellent staff, comfortable room I was very pleased with my stay at this hotel. The staff was very friendly and helpful. They even accommodated me when I requested to check in early on a sold out weekend. The bed was amazing and the room was very clean. Parking was also easy and the hotel wasn't too difficult to find which for a directionally challenged person such as myself is a major bonus. Very close to fun downtown activities. If you are staying downtown GR, definitely stay here. August 18, 2014
Rated 5.0 out of 5.0 by Great location This is a great hotel for activities downtown GR. We went to a concert and loved the ease this hotel provided. It is easy to get to off the highway and within walking distance to the arena. Hotel was very clean and staff was friendly. August 17, 2014
Rated 4.0 out of 5.0 by Convenient location. Went to Grand Rapids for a concert at Van Andel Arena and this hotel was very easy to get to and a short walk to the arena. The staff was friendly and the hotel was nice but small. There were a few maintenance glitches but overall the hotel was nice and food was great even though it took a while to get it. August 15, 2014
Rated 5.0 out of 5.0 by Great windows!! I got a corner room with 2 windows!!! The natural lighting was great. The king sized bed was more than comfortable. The bathroom was tiny, but the large room with space to move around in and the windows more than made up for it. I booked the room for a conference online. I made a mistake in the reservation, called customer service, and the agent was WONDERFUL!!! I wasn't able to extend my stay for the desired rate, but she really did try. I'd definitely stay here again. It was clean, quiet, and the staff was very nice and welcoming. August 14, 2014
Rated 5.0 out of 5.0 by Comfortable Beds I stay in many hotels for business and this trip was for leisure with my wife. We both found the bed to be very comfortable after a long night of dancing and celebrating a wedding. August 14, 2014
Rated 4.0 out of 5.0 by good for van andel Great night for close access to van andel arena. Five minute walk and free parking. August 14, 2014
Rated 5.0 out of 5.0 by Pearl Street Holiday Inn Hotel and staff were great. Pearl street Grille was iffy at best. Slow staff that kept apologizing. Hair in the food, didnt finish meal. August 14, 2014
Rated 4.0 out of 5.0 by Comfortable and restful The bed linens were very clean and comfortable. Each bed came with many pillow options - from firm to soft. I love sleeping with lots of pillows. I had a very good night's sleep! August 10, 2014
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