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Rated 4.4 out of 5 by 283 reviewers.
Rated 3.0 out of 5.0 by small bath area old fashion bath, old holiday inn style, great location , easy parking September 17, 2014
Rated 4.0 out of 5.0 by Excellent food Food was unexpectedly outstanding. Staff were very cordial and gave good recommendations for sight-seeing opportunities. September 15, 2014
Rated 5.0 out of 5.0 by Easy access to Grand Rapids The Holiday Inn Grand Rapids Downtown is within walking distance to many local restaurants and entertainment areas. Very nice staff and clean hotel. September 15, 2014
Rated 4.0 out of 5.0 by My Go To Grand Rapids Hotel I have stayed at the Holiday Inn Grand Rapids Downtown 4 times. It truly is my go to Grand Rapids Hotel. It is convenient to downtown. It is comfortable, affordable and had an excellent restaurant. I will stay here again and would recommend it to anyone. September 11, 2014
Rated 4.0 out of 5.0 by Grand Rapids Full-size beds are too small for 2 people. Would prefer Queens in double bed rooms. September 11, 2014
Rated 5.0 out of 5.0 by Perfect location great hotel This hotel was in the perfect spot for the Komen walk, once we parked our car we didn't need to get into it until we left for home. September 9, 2014
Rated 5.0 out of 5.0 by Fresh and Clean Hotel had easy access on and off the highway. Walking distance to downtown. Clean Lobby and room. Friendly staff and a great nights sleep. September 3, 2014
Rated 4.0 out of 5.0 by In town for a wedding The major issue we had was the size of the room for the price, but that was more the fault of our organizers for choosing that hotel versus others nearby. Two rooms were booked for the same price under a block rate, one room and a mini-fridge and a microwave while the other did not. The hotel was clean and quiet and the staff was friendly and helpful. September 3, 2014
Rated 5.0 out of 5.0 by Great staff and welcoming environment. Hotel was comfortable, clean, and welcoming. The staff makes this hotel ... and it is close to many attractions in Grand Rapids. August 30, 2014
Rated 2.0 out of 5.0 by Weekend trip to Grand Rapids My girlfriend and I stayed at the downtown location while on a quick trip to GR. We stayed in king room with a south facing view. The staff was absolutely top notch and I can't give them enough credit. Very friendly and professional. The location was ideal for us as we did spend some time at the breweries downtown and then headed to Allendale to golf. We were on the top floor and the room was rather quiet despite the fact the hotel appeared to be fairly busy, which was also nice. The room, however, left a lot to be desired for the price we paid. The bathroom is tiny and the sink setup is far from ideal. That I can live with though. The worst part about our stay was the spiders. I killed two of them in the short time we were in the room and awake (9 pm until midnight) and my girlfriend had the unfortunate experience of waking up with one crawling on her arm and having to kill that one just after coming out of a dead sleep. And these were not small spiders. August 28, 2014
Rated 5.0 out of 5.0 by Excellent stay in Grand Rapids The hotel was beautiful and comfortable. Most of our family came for a wedding from out of town and we were all able to stay on one floor together which was fun. The 16 of us had to sit at 3 separate tables in the restaurant for breakfast, but even so we were given a section of the room that allowed us to sit together in the same area. Everyone who took care of us was pleasant, helpful and friendly. The rooms were quite comfortable and roomy. We enjoyed a pleasant overnight stay. August 27, 2014
Rated 4.0 out of 5.0 by Good price Wi if not so good, unable to stay connected. But rooms are clean and quiet for a busy week end. August 27, 2014
Rated 5.0 out of 5.0 by Friendly staff and a great restaurant and bar The food here is always great and the selection is wide enough for an extended stay with no repeats! I recommend (in no particular order) the Perch, Reuben, Prime Rib, Tenderloin, burgers, pizzas, and desserts. The hot tub is also very refreshing and just the right temp. Plus it is close to the museums, convention center and downtown. August 27, 2014
Rated 5.0 out of 5.0 by Great location in Grand rapids Close to downtown and multiple venues. Room was large and very clean, everything functional. Internet was slow in the evenings before bed time. One thing that would make the experience even better, and I heard this from many people, is to provide some free coffee in the lobby. Who doesn't do that anymore? August 26, 2014
Rated 4.0 out of 5.0 by Convenient to DeVos Center This is the third year I've stayed at the Pearl St. Holiday Inn. It is convenient to the DeVos Center and I appreciate the free parking. I enjoy the pool and whirlpool. August 25, 2014
Rated 5.0 out of 5.0 by just as expected As a loyal IC hotels customer. This stay was just what I have learned to expect from the brand. August 25, 2014
Rated 4.0 out of 5.0 by expected more room amenities for the price Overall good experience, but expected at least a small refrigerator in the 2-double-beds room, for the rate paid. August 25, 2014
Rated 3.0 out of 5.0 by Close to Hospital Loud train outside. Beds lumpy but linens were great. Loved the pillows. No continental breakfast or coffee. August 22, 2014
Rated 5.0 out of 5.0 by Awesome staff especially behind the bar Great hotel in a great location. Friendly smiling helpful staff and the barman was just brilliant. August 21, 2014
Rated 5.0 out of 5.0 by USRowing Masters National We stayed at the Holiday Inn. It was a convenient location with easy access to downtown GR. The hotel room was clean and service was excellent. August 20, 2014
Rated 5.0 out of 5.0 by GR Holiday Inn Downtown Excellent location, good value. Clean and comfortable room August 20, 2014
Rated 5.0 out of 5.0 by perfect location and very clean great hotel in the perfect location within walking distance to everything. Very clean and extremely friendly staff at check in. The only problem was my room were too near the highway and I can hear the vehicles noise in the room. August 19, 2014
Rated 5.0 out of 5.0 by Beer Town Bed Good value, close to attractions Free breakfast, lobby bar August 19, 2014
Rated 5.0 out of 5.0 by Excellent staff, comfortable room I was very pleased with my stay at this hotel. The staff was very friendly and helpful. They even accommodated me when I requested to check in early on a sold out weekend. The bed was amazing and the room was very clean. Parking was also easy and the hotel wasn't too difficult to find which for a directionally challenged person such as myself is a major bonus. Very close to fun downtown activities. If you are staying downtown GR, definitely stay here. August 18, 2014
Rated 5.0 out of 5.0 by Great location This is a great hotel for activities downtown GR. We went to a concert and loved the ease this hotel provided. It is easy to get to off the highway and within walking distance to the arena. Hotel was very clean and staff was friendly. August 17, 2014
Rated 4.0 out of 5.0 by Convenient location. Went to Grand Rapids for a concert at Van Andel Arena and this hotel was very easy to get to and a short walk to the arena. The staff was friendly and the hotel was nice but small. There were a few maintenance glitches but overall the hotel was nice and food was great even though it took a while to get it. August 15, 2014
Rated 5.0 out of 5.0 by Great windows!! I got a corner room with 2 windows!!! The natural lighting was great. The king sized bed was more than comfortable. The bathroom was tiny, but the large room with space to move around in and the windows more than made up for it. I booked the room for a conference online. I made a mistake in the reservation, called customer service, and the agent was WONDERFUL!!! I wasn't able to extend my stay for the desired rate, but she really did try. I'd definitely stay here again. It was clean, quiet, and the staff was very nice and welcoming. August 14, 2014
Rated 5.0 out of 5.0 by Comfortable Beds I stay in many hotels for business and this trip was for leisure with my wife. We both found the bed to be very comfortable after a long night of dancing and celebrating a wedding. August 14, 2014
Rated 4.0 out of 5.0 by good for van andel Great night for close access to van andel arena. Five minute walk and free parking. August 14, 2014
Rated 5.0 out of 5.0 by Pearl Street Holiday Inn Hotel and staff were great. Pearl street Grille was iffy at best. Slow staff that kept apologizing. Hair in the food, didnt finish meal. August 14, 2014
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