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Rated 4.3 out of 5 by 304 reviewers.
Rated 4.0 out of 5.0 by A Day at the Races We stayed at this Hotel on Valentines Day for a trip to Haydock Races. Staff were very friendly and allowed us to check in early. The Hotel ran a shuttle bus for a low price which was ideal. Room was clean but bed a little hard and uncomfortable. Dissappointed at not being able to watch football in the Bar as no BT sports. Unfortunately were next door to a couple who were shouting and swearing at each other for a good part of the night so didn`t sleep well. Breakfast was very varied but some items were only luke warm. February 20, 2015
Rated 4.0 out of 5.0 by Excellent stay apart from Swimming Pool closed We spent two nights at the weekend here, I can't complain about anything apart from the pool not being open, it spoilt what could have been a fabulous weekend. Staff, meals, rooms were excellent in every aspect, but the pool being closed let the Hotel down. However we will return. February 19, 2015
Rated 4.0 out of 5.0 by Staff attitude and attention to detail The staff were excellent, friendly, professional and helpful. But the room was a bit disappointing, no fridge or safe. Worst of all was the plastic beakers in the bathroom. In an hotel of this quality I would expect a proper glass. But at least the bed was comfortable. February 18, 2015
Rated 5.0 out of 5.0 by Everything was excellent I stay at this hotel every Week 3 or 4 nights. I would certainly use another hotel if it was not an excellent hotel with staff that really do care. Home from Home, it has to be, nothing is too much trouble in every department, brilliant staff. February 18, 2015
Rated 4.0 out of 5.0 by pool faciities some of the lockers have doors that don't open easily in the male changing room February 18, 2015
Rated 5.0 out of 5.0 by staff excellent All your staff over the weekend made our stay very enjoyable on my birthday February 18, 2015
Rated 2.0 out of 5.0 by stay with business wifi terrible overall hotel was average, but what really let it down for me was the wifi access. Being a club member I have stayed in numerous Holiday Inns around Merseyside but this hotels wifi was so appallingly slow, Never mind watching anything - buffering just died. Even access to something simple like facebook was appalling. Then having to pay for high speed access which cost me over eight pounds for four hours made me consider why hadnt I booked into one of the other Holiday Inns I had stayed at in the Merseyside area. The cost of the room would have been the same but I would not have had the internet bill. February 18, 2015
Rated 4.0 out of 5.0 by comfortable hotel staff are as usual excellent and food is good but rooms are are'tired' and are in need of refurbishment February 17, 2015
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