Rated 4.3 out of 5 by 176
Rated 5.0 out of 5.0 by Twirlies Welcoming atmosphere
After a long journey it was a relief that the hotel was so easy to find, then when we entered it was very reassuring to find such a welcoming atmosphere, everyone were very helpful and friendly. Once in our room we felt at home, it being very clean and well appointed. We will stay again when anywhere near this locality.
May 28, 2013
Rated 4.0 out of 5.0 by WEBLEY OVERNIGHT STAY
Good hotel for our needs, rooms ok but a little small, had wanted 4 family rooms but only 2 available when we booked, call centre staff said we could have adjoining rooms but we had to pay for both rooms even though they were for children (other hotels we stay in have offered this service at half price for adjoining room) even hadto pay for breakfast for the children. When we got there our request had not been sent through to hotel so only got 1 adjoining room and adults had to split up so the children were not sleeping on their own, Hotel clean, breakfast good, staff friendly, fine for an overnight stay, could do with leisure facilities to raise it above a premier inn type hotel.
May 18, 2013
Rated 5.0 out of 5.0 by rogerroger excellent business hotel
spent mon thru sat for a business conf nearby
comfortable setting, room, bed and food, etc.
would recommend and re-visit without any hesitation
unrelated comment - holiday inn should update the guest billing system to show charges as lunch, dinner, etc... to make it conv for business travels to submit expenses...
May 14, 2013
Rated 5.0 out of 5.0 by babybunnybenz Lovely Stay & Helpful Staff
Stayed just for 1 night and found all the staff we met extremely helpful and smiling. Breakfast was fantastic with plenty of choice and the cooked food was piping hot. Although room was spotlessly clean and well equipped, the hairdryer could be updated and wasn't keen on the wooden shutters, but this is personal preference and doesn't take away from the fact that the hotel was otherwise perfect!
May 12, 2013
Rated 5.0 out of 5.0 by John1000 Excellent Service
The standard of service at the Holiday inn, Handy cross, High Wycombe is second to none. The standards are consistently high and apply to all the staff. I stay here often and would recommend it to anyone.
May 11, 2013
Rated 5.0 out of 5.0 by MIKEJ53 Excellent Staff
I cannot praise to highly the care and friendlyness of the staff at this hotel. They are a credit to both the hotel management and the IHG group.
May 8, 2013
Rated 3.0 out of 5.0 by aijaz08844 My three weeks stayed
The staff at front desk and at the restaurant and star buck are very courteous and helpful, Peter, Elena,Paul and some don;t not remember there names are very helpful
however this hotel maintenance need extra attention - Just to replaced a bulb need two minutes but during my three weeks stayed several request were made but no action was taken.
Holiday Inn should provide more storage drawers inside the room for people who stayed longer-
May 7, 2013
Rated 4.0 out of 5.0 by Selkie A nice experience
An excellent hotel which made us feel very welcome and the staff were friendly and very helpful. My only gripe was the fact that as a guest I didn't expect to have to pay to use the wifi and it is expensive at 5 per hour.
May 4, 2013
Rated 4.0 out of 5.0 by DB01052013 The staff make this hotel what it is
This is a typical Holiday Inn, same menu, same pricing structure, but there are some very good restaurants in the nearby area which are more fairly priced.
However the key staff here are excellent. Anyone staying will recognise the very friendly bar man and the excellent front desk team. These staff members (who you are not allowed to name in a review here) are the ones who make the stay a much better experience than it otherwise would be.
The rooms are clean and comfortable. WiFi is charged for and expensive.
On the down side, this hotel really misses the leisure facilities offered by others and does not have a gym or pool, and due to the size does not have enough premier rooms.
May 1, 2013
Rated 5.0 out of 5.0 by Flinty43 Excellent service and location for motoway travel
The welcome at Holiday Inn High Wycombe M40 was extremely warm. The rooms were spacious, well presented & clean. My family enjoyed our stay and would recommend this Hotel to anyone visiting High Wycombe and the surrounding area.
May 1, 2013
Rated 5.0 out of 5.0 by Bonsie Excellent service
Arrived late in the evening. Bar staff very helpful with food and drinks.
April 28, 2013
Rated 5.0 out of 5.0 by BobK Great Stay - Will do so again
The staff were very friendly & welcoming. The room was very comfortable & quiet. This was a bank holiday evening so the hotel was not busy, so I got a room upgrade even though the price I paid was low. I have stayed here before & it was equally as good. I would always choose to stay here if I can do so at reasonable cost.
April 22, 2013
Rated 4.0 out of 5.0 by Lazychef Ideal break
We were looking for a Hotel near Aylesbury and Oxford, great location, The Hotel was clean and tidy our room was modern and comfortable. We only used the dining facilaties for breakfast but the food & service was excellant. The staff were great only to willing to assist with any request. On the whole the only thing missing from this establishment to make it the perfect break was a pool & leisure centre. otherwise it was the ideal break. If we were in the area again we would definately consider returning to this hotel.
April 19, 2013
Rated 5.0 out of 5.0 by SNSJ Great Stay
Great service and a Great stay always looked after and given the extra service you don't expect but makes your stay more relaxing.
March 25, 2013
Rated 5.0 out of 5.0 by Paul15 A quality hotel in a good location.
A comfortable stay with excellent value for money.
March 20, 2013
Rated 4.0 out of 5.0 by Steve499 Friendly Staff & Relaxing Atmosphere
The staff are all very friendly and helpful.
The bar area is great for catching up with work coleagues and also ideal to conduct meetings.
I would happy to stay here again as the location is excellent and if you do choose to eat out then the choice in Marlow is very good.
One negative point is that the scrambled egg at breakfast appears to be that powdered egg which is disgusting and ruins the traditional cooked breakfast.
March 19, 2013
Rated 1.0 out of 5.0 by AJAC Hotel Review
I have stayed at the Holiday Inn High Wycombe, many times. It is a very convenient place between the Midlands and the North, on the one hand, and then London.
The issues I have with this stay are:
1. Dinner was very poor in quailty.
2. Service was odd. The Manager of the restaurant cramped everyone into a small part of the room making dining a very bad experience.
3. Breakfast was very average and well rubbish.
I am a regular user of the IHG Hotels across the world. This was a very poor stay. It did not even have the compensatory factor of being cheap as it was not.
March 12, 2013
Rated 4.0 out of 5.0 by Chieshire Good value
This hotel was clean and comfortable,
You get what you pay for but no extras like biscuits
or writing paper or pen.
Food was good, for what you pay,
Not a holiday type hotel but good for over night stay.
March 9, 2013
Rated 2.0 out of 5.0 by STEVE600 Expensive
Good staff but food and drink so expensive we didnt eat or drink here
March 2, 2013
Rated 5.0 out of 5.0 by Caroline53 Great place in a great location
I have been to this hotel several times when needing to be in the London area. It's a clean modern hotel, the food in the restaurant is good and the rooms are clean and spacious. It's reasonably priced which is a real bonus.
February 28, 2013
Rated 3.0 out of 5.0 by Mitpat474 Just an average stay, No hot water huge let down
I stayed on Business on 16/02/13 . Hotel Good location Very easy to get to off the M4. Arrived 9pm, asked for upgrade and was told unavailable due to Hotel being full which was evident. Was given offered 500 pc points vs drinks voucher - opted for Pc points for being plat member. A long Walk to my door with 3 heavy bags and the key card did not work! Back to reception to have it recoded - receptionist had no clue why it had happend.
Made it to the room eventually was very small and compact - however fairly clean. the next morning jumped into shower - no hot water! Went down stairs breakfast was decent buffet - but not sure value for money. Check out was a fairly smooth process, did mention to reception regarding no hot water, and her reply was " thanks for letting us no".... emailed the hotel in the evening regardign not being happy with the Hot water situation, and was given an apology. I had to reply to ask for a form of compensation and was evenutally given 3000 PC points as a gesture. Conclusion Hotel was decent , had its pros and cons but the hotel water situation was un acceptable service, and pretty sure it wasnt worth 3000 PC points.
February 20, 2013
Rated 4.0 out of 5.0 by jminengland Wonderful Value for Money
I was so happy to have an all English staff at the front desk (We're American's) who were helpful and friendly. The room we had was comfortable if a bit "Bijoux", but clean and decorated well. The in room coffee set up wasn't great but luckily Starbucks is downstairs. My only wish was that there was a cash point in the lobby. Otherwise perfect over night stay.
February 16, 2013
Rated 5.0 out of 5.0 by Barrie Birthday
As a corporate group you do not expect friendly lively service but thats what myself and 10 colleagues got last night. I mentioned it was my birthday and we where thinking of eating out, but the staff convinced us to try there oriental buffet which was great value and delicious and then did a 'TGI Style' Birthday song for me! Many thanks for the great food, service and being sport enough to have a laugh :)
February 13, 2013
Rated 4.0 out of 5.0 by XRay731 Almost Perfect
Very nice Hotel with good service, excelent rooms. Even additional heaters were employed in the rooms, just in case the normal heating would not be enough (wich it was) to cover for a cold weather period.
Only "bad" points: Although reservation was made in writing, all adress information had to be filled out again upon arrival - this should be transferd onto the form. On Checkout staff was not able to create a reciept that covered all items (additional paid breakfast was not to be found in the computer).
Rooms had extra sound-proof windows, so no noise from the adjacent highway was heard, however door to the room was so thin that noise from adjacent opening and closing doors was easy to be heard.
February 1, 2013
Rated 5.0 out of 5.0 by Hidge Everything first cass
We always stay at a Holiday Inn no matter which part of the country we stay. Iti is always clean and comfortable and although the staff are always around when you need them, they are not over intrusive which suits us fine.
We will always stay at a Holiday Inn when we can.
January 6, 2013
Rated 4.0 out of 5.0 by rose0311 Comfortable stay and excellent service
An excellent stay over the Christmas period while visiting family.
Helpful and cheerful staff who went out of their way to meet my special needs and ensure everything was in place.
January 5, 2013
Rated 4.0 out of 5.0 by RanJ Have always enjoyed staying here.
Staff are always helpful and polite from reception to catering to domestic staff.
This time we were pleasantly surprised to get a free room upgrade!Thank you.
January 3, 2013
Rated 5.0 out of 5.0 by Winray Ray and Margaret
They say..."Speak as you find"...I say "Thankyou for a First,Class
Stay".Your Standards never never slip...
January 3, 2013
Rated 5.0 out of 5.0 by Rallying First Visit
We decided to use a hotel for our Xmas visit and this Holiday Inn is only 3 miles from our son's house.
Best decision we have ever made. We had freedom of movement from a relaxed but efficient hotel.
My only reservation is the lack of free WiFi which is very common elsewhere in the world...including any Starbucks. The hotel promotes Starbucks but charges for WiFi. Shame.
I will definitely stay in this hotel again.
The rates were also excellent considering it was the Christmas holidays.
PS. Thank you to the staff for the Christmas card.....a nice touch.
December 30, 2012
Rated 5.0 out of 5.0 by al70 first class room warm and comfortable
be carfull if you require a taxi they charged us £16 to go to marlow the return cost us £8.
December 15, 2012