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Rated 3.8 out of 5 by 88 reviewers.
Rated 5.0 out of 5.0 by Best Rest At this hotel after a long days work you can always relax. The staff is awesome and the rooms are clean and neat August 31, 2013
Rated 5.0 out of 5.0 by Comfortable bed, clean room excellent service. Very nice hotel... Front desk and manager was excellent... Although I didn't utilize pool or room service..I Would definitely use again. August 30, 2013
Rated 3.0 out of 5.0 by Bathroom door Room 620 bathroom door wouldn't close, getting jammed against frame, needs attention to insure privacy. August 30, 2013
Rated 3.0 out of 5.0 by good Don't ask the front deck to call you in the a.m you will be later for your business and your return home. August 28, 2013
Rated 5.0 out of 5.0 by The only place to stay Just stayed there for 4 nights this is the only place to stay for me I was working in the Miami area but drive back so I could I stay there love the bar and staff rooms were clean and the food was very good very enjoyable stay August 26, 2013
Rated 5.0 out of 5.0 by I did not get to interact with Lucy :) I had a great peaceful stay. I heard there were activities going on around but I felt safe. The room was always clean, housekeeping was awesome and the front desk was great. The pool was also nice after a long busy day. I would definitely come back. August 26, 2013
Rated 4.0 out of 5.0 by Nice room & amenities for a fair price. My wife & I stay at the Holiday Inn when we visit the Hollywood Hard Rock Casino as it is a short drive to the casino & offers a comfortable, amenity laden quality room for a fair price. The Holiday Inn also offers free parking & a very nice pool area. August 16, 2013
Rated 5.0 out of 5.0 by Excellent hotel with a nice pool We stayed in this hotel after a cruise vacation. This hotel is convenient and has access to all major highways. The rooms are very nice with all the necessary amenities, including a mini fridge. However, I have to state that the air conditioner is a major problem here. Our room had occupancy sensor installed that made my nights miserable. I had to wave my hand almost every half hour in order for the A/C to work, otherwise it will shut down and you will begin sweating. I recommend the administration to fine tune this system or otherwise find another way to save on electricity. I will not stay here again unless this problem is fixed. August 4, 2013
Rated 4.0 out of 5.0 I"LL BE BACK Everyone, except Katrina, was very nice. I stayed for two and half weeks and enjoyed every day. The pool area is beautiful. The lobby could use some new furniture and the breakfast buffet was redundant and not very hot, but overall the value was worth the stay and I will return two months from now. Have been a member of Priority Club for 13 years and I just love the IHG BRAND. August 4, 2013
Rated 3.0 out of 5.0 by No attention to detail This hotel appeared nice but had absolutely no attention to detail by the management. There were no plugs in the room that were easily reachable for a computer charger (the one on the lamp on the desk is set up to not take a large connector). When the ice melted from the ice machine there were numerous black flecks left in the bucket and in my glass. No towels in the gym at 7:30 in the morning. I ordered some food and a beer in the bar. When the bartender brought the food she didn't even bring a napkin or silverware. I was out of my room from 10 am to 4:30. The maid stopped by at 5:15 to clean by which time I told her to skip it. When I went to check out at 4:15 am for a 6 am flight there was nobody behind the desk. I called for someone but no one was around for a full five minutes. I left my key with a note to email the bill. 24 hours later, still no bill. I called and asked for it to be emailed. I gave my email address despite being a Platinum member with email on account. Still didn't receive the bill. Finally had to download it from the website. August 2, 2013
Rated 5.0 out of 5.0 by Great Staff, Great Hotel I am guessing that over the years I have stayed at this property in excess of 100 times. If I were to guesstimate how many times I have had an issue, I would say maybe two or three, and they have never been related to the staff or the cleanliness. Once was for the main elevators not working and I had to ride in the service elevator. The other two times were for the Internet being down. All three times, the staff bent over backwards to help me out. They have the queen of the hotel employees working here. Her name is Lucy and she is the first and foremost reason I come back. I am disappointed if she is on vacation or off, but I assure you, her hospitality has rubbed off on the rest of the staff. I also enjoy interacting with the management. They are always hands on to a problem, checking to be sure it was cleared p, without being too evasive. The food has at the restaurant was adequate until about 5 years ago, but now it is excellent. The pool is the best in a Florida hotel outside of Orlando. The location of the hotel in relation to the beach and shopping is outstanding and there is a movie theatre within walking distance. Hollywood Beach, probably the most underrated in the state, is only a few miles away. If you wast to stay at a great hotel in Florida that is not on the beach, but close to the action, come see Lucy and the staff at Holiday Inn on Sheridan!!! June 28, 2013
Rated 2.0 out of 5.0 by Discourteious Staff We have stayed at this property many times as a matter of convenience. Our last stay included a 5:45am fire alarm activation which was repeated after about 10 minutes of the first alarm. No announcement was made, when I called the front desk, the woman who answered curtly stated false alarm and then hung up. When I inquired later at the front desk and spoke to the manager on duty, his reply was not my fault and then dismissed me. We will be staying at another property on our next visit to Hollywood. June 11, 2013
Rated 4.0 out of 5.0 by Great Service The lady at the front desk ,I think her name was Lucy,went out of her way to accomodate our early arrival.Really enjoyed the pool.Wish the bar opened before 5 pm. June 2, 2013
Rated 5.0 out of 5.0 by Comfortable and clean Only down side was there were people propping up the exit door letting people in. They kept banging on the door which kept waking me up. Someone pulled the fire alarm early in the morning. I checked out early because of all the distractions. May 24, 2013
Rated 3.0 out of 5.0 by If you love cigarette smoke and indifference from GM - this is the place smoking is allowed in this "non-smoking" hotel at each end of every floor outside an exit door so the smoke comes right back into the hallway and into your room through the door. Housekeeping is very lackluster and my bed was never made! Would never recommend this place for a non-smoker or anyone looking for an apology for lack of expected services. overpriced for what you get! April 20, 2013
Rated 5.0 out of 5.0 by overnight stay very relaxing atmosphere, rooms were clean, awesome outdoor area. April 12, 2013
Rated 5.0 out of 5.0 by Helpful and friendly staff ! I would recommend this hotel to my friends, A beautiful pool and patio area ~ location is close to shopping and not far from the beach, airport and cruise port. Only wish complimentary water had been in the room. Overall experience ...GREAT! April 8, 2013
Rated 3.0 out of 5.0 by Two night Stay - Consecutive Weekends Arrived late for first night stay and was warmly greeted and had a great stay. This was our third night at this location and re-booked as we liked everything about it. Returned a week later for a one night stay and was satisfied with the room however the location was horrible. 5th floor corner by the interstate. Loud traffic all night long and if that wasn't bad enough the neighbors were in and out of their room all night long, slamming the door every time. Am a Priority Club member and when checking in heard another party talking about rates and even though we booked weeks in advance I believe that we may have been better off walking in off the street and asking for lowest possible rate. March 31, 2013
Rated 4.0 out of 5.0 by A Pleasant Surprise Initially we were in a room that was unacceptable (probably due to the fact that our flight got us in 2 hours late), but the next day the staff moved us to a lovely room, where we stayed for the next 4 nights. The restaurant had a very varied menu and the 2 night that we ate there, the food was delicious, moderately priced with large portions. The staff was helpful and courteous. My husband and I fly to the FLL area frequently and we will definitely stay here again. March 31, 2013
Rated 3.0 out of 5.0 by Front dest people are not polite or friendly Upon checking in the lady was not friendly or informative - very much like let's get you done so I can move on to whatever else I have to do. When I called for information - wifi hookup -the evening person on Sunday night was clueless and deaf. He was very inept in how he answered questions. When I called for help he threw me into a number that was a recording!!! How does one get answers with a recording/ Finally a tech person was quite responsive, came to the room and called a number that got us a person who knew what he was doing and our problem was solved. The morning shuttle man was excellent - very punctual, friendly and accommodating. He talked on the way to the airport since we had a 6:15 flight and morning shuttle starts at 5. Made great time and helped squash our fears of being late. I would stay at a holiday inn express rather than this one since when I made reservations, I was told this was an express. Your reservations people aren't too knowledgable either. But I won't give up on Holiday Inn as all of my previous experiences have been good. Florida people seem agitated - at least in S. Florida - I think it goes with the territory. Such a shame since we left colder weather to enjoy warm and sunnier FL and the people were so cold... March 30, 2013
Rated 3.0 out of 5.0 by Added costs We have stayed at this hotel in the past for the convience of getting to our ship for vacation. Parking was always part of the nights stay and also the shuttle to the boat was included day of departure. This year we arrive to $5.00 a day parking fee and $8.00 per person for the shuttle. After some discusion the $5.00 fee was waived . We did have to pay the Shuttle fee. I did not see anything stated that there was a fee on your web site when I booked this Hotel. No Breakfast,No Complimentary Cocktail .The Hotel does not offer anything for being a club member so why stay there? The Manager was not at all friendly. March 25, 2013
Rated 4.0 out of 5.0 by Nice spot Enjoyed our stay, staff and food and service very good. Providing bus to cruise terminal a great positive. also, staff helped us to get transportation to church service. Only negative was fact my husband left his cross and chain by mistake. We called to check on but it was not turned in by cleaning personnel. March 24, 2013
Rated 4.0 out of 5.0 by home away from home I travel the state for my job. I have been staying at his hotel for over 4 years averaging 8 nights per month. The front staff always greets me using my name. The room is always clean with plenty of working room. Breakfast is good and the staff is great. The hotel is located within easy reach of the Turnpike, I 75 and downtown Miami. Lots of hotel choices in the area and this Holiday Inn is my home away from home when traveling in the Miami market. March 13, 2013
Rated 4.0 out of 5.0 by Between good and excellent I would have rate this hotel a 5 star, but your land locked and nothing is close, they should provide transportation to the area restaurants and shopping, within 5 or 6 miles, also they will take you to the ships but don't pick you up, there bringing guest to the ships , why can't they also pick up new guest. This hotel has the potential to be a solid 5. Think outside the box. March 8, 2013
Rated 5.0 out of 5.0 by short stay We arrived late and were greeted warmly and expeditiously. The staff was very helpful. The room was perfect. March 7, 2013
Rated 1.0 out of 5.0 by not a good stay customer service was poor a best. breakfast forget it. February 27, 2013
Rated 5.0 out of 5.0 by GREAT EXPERIENCE WAS A NICE PLACE TO STAY , WILL DEFINATELY STAY HERE AGAIN NEXT TIME I'M IN THE AREA February 19, 2013
Rated 4.0 out of 5.0 by Passing Thru We came in a day early for a cruise because we were coming in from the Northeast and was concerned about snow/ice, etc. We found the shuttle drivers to be very fiendly and the staff to be most helpful. The room was great and ready for us even though we arrived just before noon! We used the hot tub and spent time around the pool. The area was clean and hospitable The only down side was limited restaurant & bar hours. We ended up eating off site with a cab ride because we were hungry and food wasn't available for a few hours! and when the restaurant was open in the morning, because of the crowd, we ended up waiting quite a while. Again, shuttle drivers were great getting us on the move for our cruise in the morning! A nice place to stay even with the limitations on bar & restaurant February 16, 2013
Rated 5.0 out of 5.0 by GREAT STAY This was our 4th year in a row that we stayed at this Holiday Inn. 5 years ago we stayed at another hotel chain and were very disappointed. Since finding the Holiday Inn Sheridan we keep coming back. The rooms are always very clean with comfortable beds. The pool is warm and so inviting. We like the happy hour at the bar and the food is also good, especially the Chicken Cobb Salad and the Burgers. The staff are always polite and helpful, especially Lucy at the front desk. We take the free shuttle from the airport and pay a small fee for the shuttle to cruise port, cheaper than a taxi. Thanks Holiday Inn Sheridan. Look forward to seeing you all next January. February 5, 2013
Rated 5.0 out of 5.0 by Great All-in-one Place to stay! I love this hotel! The staff were extremely helpful and friendly! The pool and outside area was awesome! There is also a restaurant at the hotel that serves delicious food. Special thanks to Gaston for the wonderful service! Also really close to the cruise port and airport! February 5, 2013
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