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Rated 3.8 out of 5 by 52 reviewers.
Rated 4.0 out of 5.0 by Overall Stay This is the third or fourth time that I stay in this hotel. Excellent value for money. First class breakfast service, pleasant and helpful staff , easy underground parking. Will be back again! October 11, 2014
Rated 3.0 out of 5.0 by Unfriendly Reception Staff Reception staff were not welcoming nor friendly. Quality of the furniture in the room is very poor. October 2, 2014
Rated 3.0 out of 5.0 by Average Average and noisy hotel. Would prefer to stay somewhere else less noisy September 26, 2014
Rated 5.0 out of 5.0 Excellent Ambience The hotel environment and systems provided a needed sense of security in a busy city. I also loved the general ambience in my room and around the hotel; it was conducive to relaxation as well as business. September 18, 2014
Rated 4.0 out of 5.0 by Good experience Good value for money.......................................... September 4, 2014
Rated 2.0 out of 5.0 by Would not stay there again No iron in room; cheap bathroom products; Internet didn't function most of the time; unfriendly staff; heating/cooling system in room did not work well; dirty sheets on bed. September 2, 2014
Rated 1.0 out of 5.0 by Room not cleaned to expectation. Room was not cleaned to expectation. Pillows were dirty and items left by previous guest were still in room. Wifi was not available for the duration of my stay. Not what i've come to expect from IHG. September 2, 2014
Rated 5.0 out of 5.0 by Warm and confortable stay The hotel is very well located near the Zone and Rosebank Mall, convenient particularly during cold nights. The rooms are spacious, service excellent and great breakfast. The staff and service is excellent. Highly recommended. August 30, 2014
Rated 4.0 out of 5.0 by Good service and comfortable hotel A good quality hotel combined with excellent service from the hotel staff. I had a pleasant stay and would recommend to others visiting JHB. August 26, 2014
Rated 4.0 out of 5.0 by A good home away from home Since I travel frequently i have chosen Holiday Inn as my home away from home . And I always come back. August 19, 2014
Rated 3.0 out of 5.0 by Stay 27th July 2014 My stay was comfortable. Experienced problems with the TV remote and was assisted on the night but the same problem experienced the following morning. August 7, 2014
Rated 5.0 out of 5.0 by Good Value and service The Holiday Inn Johannesburg was a good experience during my four night stay in July 2014. The hotel was well located and good value for the price. The staff was professional and pleasant. I would recommend this hotel to anyone. August 2, 2014
Rated 4.0 out of 5.0 by good service, convenient location the service has improved compared to my previous stays. July 29, 2014
Rated 3.0 out of 5.0 by value the value was not reasonable the food was a bit expensive and the drinks which is at the end understandable, but i just feel I need to highlight that aspect. July 8, 2014
Rated 5.0 out of 5.0 by Pleasant staff and great service I had a very satisfying short stay at this hotel. The staff were especially friendly and attentive. The room was always spotless and the wifi service was adequate for the period of my stay. The only drawback with the wifi was that I was unable to transfer large files, but apart from that, the speed was satisfactory. Though I was there for business, I was particularly pleased that the hotel was strategically located very close to the mall, so I was able to do a spot of shopping very conveniently as well. All in all, it was a good stay, and I would use The Holiday Inn again. June 30, 2014
Rated 5.0 out of 5.0 by Excellent first time in SA Extremely comfortable stay at the HI. The Internet was a welcome surprise if you were an IHG member. Neat, comfortable rooms, friendly staff and extremely friendly, and good in engaging a conversation. The taxi service provider, recommended by the hotel was too expensive. The hotel should look at ways to provide cheaper and better alternatives. I fell back to Uber which was way cheaper. June 30, 2014
Rated 5.0 out of 5.0 by Great Service I had a good overnight stay and I will wish to stay at this hotel again on my next visit in Johannesburg. Close proximity to train station makes it good for a visitor. June 20, 2014
Rated 1.0 out of 5.0 by 餐饮不错 餐饮不错,味道很好。网络提供不好,速度慢,限流量。内饰有点老。最好能提供一次性拖鞋,即使不主动提供,客户要求时也能提供。 June 15, 2014
Rated 5.0 out of 5.0 by Clean, Friendly and Convenient Always enjoy stayin at HI Rosebank, convenient, very clean and friendly Good Value for money June 10, 2014
Rated 5.0 out of 5.0 by Great place to stay in Johannesburg The Holiday Inn Rosebank is a tremendous place to stay when visiting .Johannesburg. Everything about he hotel was excellent. The staff is professional and helpful, the rooms and common areas are very clean and comfortable. The location in Rosebank is convenient to shops, restaurants and entertainment. June 9, 2014
Rated 3.0 out of 5.0 by The stay was good but after-service is really bad I have enjoyed my stay at the hotel up until the last moment, when i was due to check-out and was advised the billing system does not, it has not been working for the few days apparently and i was not provided with my invoice for the accommodation, but was promised it will come in email on Monday (i was checking out on Thursday). Although i have double-checked if Monday is achievable, as it was Easter long weekend ahead of us, but was assured "we work 24/7". So i'm back in office on Tue, and there is no surprise - there is no email from the hotel still. I have sent an email requesting my invoice to be emailed to me, i have further phoned the hotel and spoke to the lovely reception team member, who once again assured me "the system works fine now and we will send it momentarily". Guess what, today is Wed and there is still no invoice in my inbox and no response to my previous email either. While i really liked the stay at Rosebank hotel, i don't appreciate not being able to claim my business trip expenses in time because hotel is late with bills. I think it is very bad service when guest cannot get simple invoice being emailed back, never mind not being able to get it on hands on check out. I would appreciate some urgent follow up on it. Regards. VS April 23, 2014
Rated 5.0 out of 5.0 by guest great location, excellent service, highly recomended March 28, 2014
Rated 4.0 out of 5.0 by Always the Best Service This hotel is really at the right place, at the right price. On the doorstep of the Gautrain station and entrance to the Rosebank Mall. Best choice for a busy traveller, all the time! March 1, 2014
Rated 5.0 out of 5.0 by Nice Hotel, nice neighbourhood, nice stay. Nice hotel with good location. The Gautrain station is a stone throw away, but coming from the airport you have to change in Sandton. If you have a lot of luggage, not comfortable. With four people, you can find a taxi for the same price as the train. The staff was of OK. Very friendly and very helpful was the lady named Talia. We had dinner in the hotel. Good food but the water curtain makes you think you are sitting next to a dishwasher. There are more pleasant dinner options in the shopping area, though more of fast food quality. The buffet breakfast in the hotel is really super and almost as good as an Intercontinental. There are enough shops next to the hotel to keep you busy for days and there is an African Crafts Center "next door". To explore JHB, the hotel desk helped us to get to the Apartheidsmuseum and Soweto at a very reasonable price. The small swimming pool is nice on a hot day (and there are many hot days in JHB in summer). In general a Holiday Inn of at least Crown Plaza quality. February 17, 2014
Rated 5.0 out of 5.0 by Great hotel in a great location Beautifully appointed rooms with great views over Johannesburg, wonderfully comfortable beds and all the amenities you could ask for. It's location right next to The Zone in Rosebank is a real plus and makes the Holiday Inn Rosebank an ideal base from which to explore a fantastic city. January 4, 2014
Rated 5.0 out of 5.0 by Back to normal I'm delighted to say that the quality,service, comfort etc at this hotel are back to being fantastic...(after a brief blip some months ago). It's in a great location with friendly staff and all amenities that you would need (restaurants,bars,shopping,movies,gym) within walking distance. The rooms are well appointed, comfortable and clean. Great stuff! November 10, 2013
Rated 4.0 out of 5.0 by Fine, but a few niggles Good location, close to Rosebank Gautrain but after a few visits the flaws become apparent. Paid wireless Internet is slow on the high floors rendering it useless for business purposes. Also I had to beg for coffee six days in a row at breakfast. Front desk staff are fine, but others need retraining or motivating. October 9, 2013
Rated 1.0 out of 5.0 by Always the best service! This is a really good hotel, the right venue, locality and the best service you need. September 30, 2013
Rated 4.0 out of 5.0 by nice hotel first time visit joburg , i like holiday inn ,like my home in every country . actually ,i am satisfied with my stay .special the location is easy . just meet a small problem ,that my room shower hot water come a little later . September 27, 2013
Rated 1.0 out of 5.0 by Stay at Rosebank Holiday Inn Terrible stay at Holiday Inn Rosebank. No face cloths and bill incorrect September 10, 2013
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