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Rated 3.8 out of 5 by 61 reviewers.
Rated 3.0 out of 5.0 by Looks Nice But Really Bad WiFi Hotel looks nice, staff was pleasant, and room was comfortable. Good location and convenient to train for travel. Parking fee is very reasonable. Overall good value for the price. BUT, wifi is VERY VERY slow. From reading past reviews, this was supposed to be improved service but if so, they need to do ALOT more improving. Takes close to 1 minute to load a standard web page. Also, can only connect one device at a time. Thank goodness I was traveling alone. With family it would have been an even worse experience. Even so, disconnecting from computer to sign into iPhone or vice versa required 30 min to hour break as system would say I was still logged in. Beyond that, if you plan to use gym know that you can apparently only use once/day and you have to go to front desk every time, wait in line, get a special key made, then return it after working out. What a pain in rear. Why they can't just do what 99% of hotels do and code your room key for 24/7 access, I will never understand. All in all, probably would not stay here again. Would only recommend to others if not planning to use wifi or gym. December 24, 2014
Rated 5.0 out of 5.0 by Great location and price Excellent hotel with friendly staff, location of hotel is fantastic being part of the Mall which offers more variety should you wish to venture out without driving. December 16, 2014
Rated 4.0 out of 5.0 by Great Customer Care it was a nice stay and I enjoyed every minute, starting from reservation host 'Amanda", great front office services of Lerato, Sifiso and others, shuttler driver Kolahane, ooh breakfast. It was a nice stay and will be back again in the near future!!! December 11, 2014
Rated 3.0 out of 5.0 by Useless staff but comfortable room Staff are completely unwilling to help, however the hotel is situated within a convenient location and the rooms are comfortable. December 8, 2014
Rated 5.0 out of 5.0 by HOTEL REVIEW i had a great time just have the staircases cleaned. they were abit Dirty. we also had a power outage for more than half an hour and people were stuck in the lift for that long. otherwiser i likes the service of Lerato, Sifiso and Amanda. they were very welcoming to us December 4, 2014
Rated 4.0 out of 5.0 by Convenient location, nice room I like this hotel due to the convenient location in Rosebank. You can access the mall directly from the hotel making it easy to go to the movies or restaurants. Small things in the room could be better. No face cloths in the room. Open shower causes the whole bathroom to get wet. December 3, 2014
Rated 2.0 out of 5.0 by good breakfast, poor room I really enjoyed the breakfast, its presentation and quality. However the room I was assigned was a smoking room when i requested a non-smoking room. Further, there was no light by the desk and it was way too dark to work or eat there. I informed the front desk and nothing was done. December 1, 2014
Rated 4.0 out of 5.0 by Attentive service at restuarant Service very attentive in restaurant, not very exciting dinner menu. November 20, 2014
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