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Rated 4.1 out of 5 by 433 reviewers.
Rated 2.0 out of 5.0 by Great price and location. Extremely warm rooms We always stay at this Holiday Inn when come to Orlando. Great location and price. We got the family suite this time with the bunkbeds and tv for our two small kids. Won't do this again. Very uncomfortable and tv picture was green colored. Kids were disappointed. Major issue with bunkbed room is bathroom space. Horrible. No space with a sink right next to bunk beds. The worst part was the issue with the A/C. It was so hot all night long. Our infant was miserable. I am an easy going person, but this was unacceptable. Very disappointed at this stay. On a positive side, the breakfast is great. Cheyenne at the ticket sales counter is awesome. She is not pushy and explains everything. June 10, 2014
Rated 1.0 out of 5.0 by dirty rooms room was dirty from bathroom to old food left in mini fridge June 10, 2014
Rated 5.0 out of 5.0 by Holiday Inn is the Best1 Great overnight stay with the family. The people at the hotel are very friendly. Our room was very clean and and we enjoyed using the pool. The kid's loved the game room. June 10, 2014
Rated 3.0 out of 5.0 by Creat Service! Needs new carpets This Holiday Inn Hotel needs a remodeling big time!!! The caret in the rooms and the whole way looks very dirty and old. You feel that the room is not as clean either. Please have them change the linens and the carpet in the hotel. Great customer service though! Professional staff and great customer care!!! June 9, 2014
Rated 5.0 out of 5.0 by Nice Rooms Rooms were nice and Breakfast Buffet was a nice change. Pool area was very nice and exercise room also nice.. June 9, 2014
Rated 4.0 out of 5.0 Great service The staff were very friendly and when we encountered a problem they were most helpful in fixing the problem. I asked lots of questions and they were more than willing to answer any questions I had. June 9, 2014
Rated 5.0 out of 5.0 by Surprising value Amazing room, comfy bed and furniture, and amenities beyond the price. Not only would I stay here again, but I would recommend others stay here. June 7, 2014
Rated 5.0 out of 5.0 by Convenience This Holiday Inn is one of the most accessible hotel in Orlando! My wife fell in love with the convenience and said "this will be our Orlando get away spot". June 6, 2014
Rated 4.0 out of 5.0 by check in we received help from the front desk, and from one of the staff working on our floor. He helped with our baggage. The only real issue was finding a working ice machine, which was two floors below our floor. June 4, 2014
Rated 3.0 out of 5.0 by weekend of May 31st. Beds were comfortable, bathroom was mostly clean. Looked like it hadn't been swept after the previous guest as there was hair in all the corners of the bathroom. Breakfast was so so. Most items were fresh but the hot foods were over cooked except the eggs that could have been cooked longer. Pool area and playground are very nice. Overall good value for the money. June 4, 2014
Rated 5.0 out of 5.0 by Centrally Located Holiday Inn is very close to all of the area theme parks and restaraunts. The staff here was extremely helpful and friendly anytime anything was needed. Ezequiel at the front desk was great at providing me all of the information that I needed for my stay. Miguel in the food court was always happy to see us each morning when my family and I got breakfast. June 1, 2014
Rated 5.0 out of 5.0 by Excellent Stay The staff at this hotel were GREAT! The rooms were clean and we had a great view from our room. Kids liked the bunkbeds. When we needed some amenities brought up to the room the staff was prompt in getting them to us. The restaraunt had good food and the service there each morning was also good. June 1, 2014
Rated 5.0 out of 5.0 by Relaxing Stay My stay for one night with the family was truly relaxing. The pool and hot tub were a great way to spend the evening. The room was clean and also was spacious. The kids had their own bunkbeds and tv. Breakfast was good and the kids were free with the purchase of an adult. Staff at this property were very good and were very pleasent and accomodating. May 29, 2014
Rated 1.0 out of 5.0 by Not business man friendly You must pay for parking. No desk in room, if you need to use business center it costs 25 cents a minute and 75 cents to print one page of a document (provided of course the access card you need to use can be purchased (in my stay the machine wouldn't take $ bills)). Breakfast buffet is what you could get at a Holiday inn express but not as good and costs $9. Kitchenette is a microwave a lot of cabinets and a refrigerator and is larger than the bathroom which is smaller than a small one in an RV. Hotel may be fine for tourists but if your staying for business I suggest you go elsewhere,. But I did get a gift basket! to sooth my discomfort! May 28, 2014
Rated 3.0 out of 5.0 by Great Location not very relaxing I had a good stay overall but not a very relaxing one. The fridge was very loud, the halls were very loud. Door slamming and loud people in the hall ways. Check in was long as system were down so everything done manually (felt bad for person in front desk). The place is very convenient and I have stayed there previously. May 28, 2014
Rated 3.0 out of 5.0 by Updated rooms but poor beds The rooms were updated and the linens and curtains looked new. We had a room with a king bed and bunk bed. The mattress on the king was VERY uncomfortable. I woke up with back pain each night multiple times throughout the night. I also found it odd that there was no alarm clock or any clock in the room. The pool area was very nice and the staff was friendly and accommodating. There were no drink vending machines on any of the floors. Only in the cafeteria and little gift shop that were not always open. The breakfast buffet was definitely lacking in quality food. We only ate breakfast there once and the food was rubbery and not worth the price we paid so we went out to eat every meal after that. May 26, 2014
Rated 5.0 out of 5.0 by Food was Good The hotel has a pizza hut on property and in the morning has a buffet breakfast. The service is awesome as well as the food. Kids Eat free as long as they are under 12. My room was in a great location and for being as busy as this hotel is I did not hear anything. The parks are a short distance from the hotel and they do offer transportation. The hotel is clean and the staff here are welcoming and accommodating to all of your needs. May 25, 2014
Rated 5.0 out of 5.0 by Fun Hotel My family and I stayed at the hotel and had a room with bunkbeds. The staff were amazing and the hotel is alot of fun. There is a game room for the kids as well as a playground and kiddie pool. The shuttle to the park was perfect so that we did not have to drive. This hotel is great for families and is alot of fun. May 25, 2014
Rated 5.0 out of 5.0 by Perfect Stay My stay at the hotel was perfect from the time of check in until check out. The staff is friendly. The family loved this hotel. It was close to all of the parks. The hotel pool is open late and the restaraunt is located right next to the pool making it very convienent to grab a quick meal. The room was comfortable and the family slept well. Great job! May 25, 2014
Rated 5.0 out of 5.0 by Great Location Location was Great! Beds were comfortable and staff were friendly. The room was good and the room had a fridge and 2 televisions. My kids liked the game room which is by the bar. The bartender was friendly and the drinks were good. May 25, 2014
Rated 5.0 out of 5.0 by Accomodating Staff The hotel is centrally located near all Disney parks. My kids loved the bunkbed room and having their own tv. The staff were very accomodating and my room was cleaned daily. The pool is large and their is plenty of options on the breakfast buffet for the family. My kids liked having a Mickey Mouse Waffle...Great way to start our day going to Disney! May 25, 2014
Rated 5.0 out of 5.0 by What a great place to stay! My wife and I stayed for 7 days and it was great! The staff was friendly, knowledgable about the area and how to get the most out of the attractions and very accommadating! The rooms were clean and the property was well kept. We will make this our hotel of choice for any stay in the future. May 25, 2014
Rated 4.0 out of 5.0 by Room cleanliness and breakfast service Room needed to be vaccumed better, paper on floor, bathroom, soap holder on counter had soap scum in it and tub floor was very dirty. Breakfast buffet was good value and choices were many, but we were disappointed that the breakfast was not included. This was the first time we stayed in a HI that did not offer a compimentary breakfast. May 22, 2014
Rated 5.0 out of 5.0 by Excellent Everything! It was an absolute pleasure to stay at this hotel while we were on vacation. The hotel was clean and our room was comfortable. May 21, 2014
Rated 2.0 out of 5.0 by No clean towels? We only stayed 4 days but found that there was no service to our room at all. The signs in the the room stated they were participating in the recycle program and asked you to reused your towels (which we did) and when you were done and wanted clean ones to drop them on the floor. Well NEVER did anyone even come into our room to make beds, change sheets, give towels or even give us toilet paper. I had to go to the front desk to ask for toilet paper. When we ran out again, I saw the service cart outside one of the rooms so I grabbed a roll of toilet paper ONLY to be called out to from a room by a service lady saying "do you need service?" I stated that no one has even been in our room since we arrived and she again said sarcastically, "I said, do you need service?" at this point I said we are leaving in the morning so I guess not. I was shocked at this persons attitude and never thought that you had to "request" service to your room. I did go down to the pool area and grab some clean towels for my family to use since we had piles on the floor in our room without the service staff even coming in to see. Sadly, this blew the hotel experience. I loved the location but the service staff is one that needs to be retrained for friendliness. The main desk people were wonderful..... and even let us into a room when we arrived early (although it was not the room type we booked which was ok with us) Only wished the room had balcony doors that could be opened to get fresh air. May 21, 2014
Rated 5.0 out of 5.0 by great people we love staying here the staff is awesome they let us check in early the room we stayed in had a leak we called down to the front desk and they put us in a upgraded room at no charge they even brought the key for the new room up to us. we ordered room service it came very fast and the food was outstanding. May 18, 2014
Rated 4.0 out of 5.0 by LOVELY LOCATION FOR OUR NEEDS. I recently joined the Holidy Inn Members Club and was told by a front-desk personnel in another Florida Holiday Inn Property that the next time we booked at a Holiday Inn establishment for two nights, we would receive a reduction of $50.00, this even came up on my computer, but not on the print-out. This property's clerks did not know what I was talking about. However, since the price was decent did not argue the point. Additionally, we were disappointed that there was no complimentary breakfast offered, as in other properties we visited it. May 15, 2014
Rated 4.0 out of 5.0 by weekend get away We choose this property as it was close to the Disney system. Staff was friendly and helpful, rooms were clean and comfortable. We were comped the breakfast buffer due to a promotional going on for Florida residents, however the buffet was horrible and if I had to pay the $10.95 charged I would have asked for my money back. Most items were cold, eggs, potatoes, fruit choices were limited and this property has cases along the buffet line that hold selections that are not included in the buffet, adding to the confusion. We elected not to use the free buffet our second day. McDonald across the street is a better choice. May 15, 2014
Rated 4.0 out of 5.0 by Great bar, good rooms, few outlets My wife and I spent most of our time at the hotel at the bar near the pool. The bartenders were really friendly and enjoyable to hang out with. We had a king bed room and it was great size. The bed was clean and comfortable. The TV was not good. The picture kept cutting out like satellite during a bad storm - hence why we sat at the bar. The one major complaint I have about this hotel was the severe lack of outlets in the rooms. We ended up unplugging lamps so that we have a place to charge cell phones. May 15, 2014
Rated 4.0 out of 5.0 by Internet The internet connections was horrible. The service kept going up and down during my visit. The tech support stated that nothing was wrong, but had the issue through my stay. Glad I was out and about not of it. May 12, 2014
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