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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
76%
Recommend This Property

Overall Experience

3.9

based on 2426 reviews
76%
Recommend This Property

Ratings Breakdown

2426reviews

  • 5 Stars
    1167
  • 4 Stars
    520
  • 3 Stars
    287
  • 2 Stars
    253
  • 1 Stars
    199

Run down hotel

By

December 09, 2019

club

Hidden fee's, evavators not working....etc. Would not return.

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Friendly staff.

By

December 08, 2019

The front desk staff on arrival and throughout my stay were friendly and helpful. The staff at breakfast greeted me daily, and we had good chats.

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Hidden gem

By

December 07, 2019

Great location, great stay, friendly staff, and clean hotel.

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192 location sucks

By

December 05, 2019

The floors were filthy, the balconies were molded and rusted, the staff were rude especially the manager. this exact property seems to be horrible all around except for its location.

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Excelente atención del personal

By

December 04, 2019

club

Muchas gracias a todo el personal que siempre tuvo una muy buena actitud y disposición para todo lo que necesite

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Orlando

By

December 03, 2019

Hotel viejo necesita renovación alfombras ascensores viejos

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Great staff

By

December 03, 2019

Our reason for staying was because we took a trip to Florida for my fiancé birthday

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Great location and service was above and beyond! Awesome staff!

By

December 03, 2019

club

Front desk staff were awesome at meeting my needs. Manager took care of a slight rate issue that I encountered due to my overlooking a different rate when booking. Food and beverage staff were awesome as well. All went above and beyond to make our stay wonderful!

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Great hotel, good location.

By

December 03, 2019

club

Staff were very nice and check in was easy and fast. Decent breakfast too!

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Gorgeous stuff with nice looking

By

December 03, 2019

Respectful stuff with great looking,,, the room was nice so far in the new building, but I hated the idea for canceling the balcony , no windows to refresh air ! Parking lot was insane it took me about 10 minutes walking to my room at 3 am , a man was staring at me the hole time .

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Comfortable bed

By

December 02, 2019

The staff were very friendly and accommodating to anything we needed. The housekeeping ladies were kind and came by everyday to fix the beds and provide fresh towels. My only complaint is that I spilt a coke on my bed and the sheets were never changed, but the bed was made. Other than that this is a good location, safe place, and the amenities weren’t that bad either. The pool was clean, and the hospitality room was nice and comfortable.

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Decent hotel

By

December 02, 2019

club

I originally booked a room with a queen bed and the bunk beds because I have a boy and a girl. Without telling me thay switched us to a double queen room room that was smaller. The people at the desk explained that it was actually an "upgrade" because the room had been recently renovated. We ended up keeping it because it was closer to the entrance and we knew we weren't going to actually be at the hotel a whole lot. The fridge worked but you had to occasionally hit the reset button. The pool towels were to small, had to buy our own. Overall we were happy.

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