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Rated 4.3 out of 5 by 92 reviewers.
Rated 5.0 out of 5.0 by Breakfast Buffet Excellent - many choices including cold cereal boxes for the little ones, plenty of fresh fruit, toast, bagels and of course fresh omelets and waffles. GREAT VALUE July 31, 2014
Rated 5.0 out of 5.0 by room should have coffee by restaurant all the time. should have 4 bath towels and 4 washcloths July 30, 2014
Rated 2.0 out of 5.0 by Toilet from Hades We had a toilet from Hades. The Toilet kept flushing after 2am use. Kept us up all night. Hotel service big fix here is 1/2 off breakfast. Maintenance stopped by @ 8am. after we have been up all night. Should have went to the parking lot and slept in the car. July 29, 2014
Rated 5.0 out of 5.0 by Wonderful Staff This is the only Hotel to stay at when in Purdue University area.The staff is friendly.Pool is always refreshing and spotless..The Management at this property cares very much about their guessJadelyn in the Resturant IS THE BEST..She always brings the best service.My water glass is never less then half filled.She is awesome with my Daughter.In fact my Daughter always wants to if Jadelyn is working.The room had the best view in DOWNTOWN LAFAYETTE..It was great to have a large balcony to enjoy the sunshine.The pillows and bed were the most comfortable iv e sleeped on for a long time.The location is perfect.GREAT HOTEL July 28, 2014
Rated 2.0 out of 5.0 by Dirty, slow, inattentive. The outside and lobby area of the hotel are beautiful. The rooms leave a bit to be desired. The carpet in the first room I was given was so stained and dirty that I asked to be moved. The second room was on the executive floor, although it wasn't an executive room. It was better, however, for seamingly nice as parts of the hotel are, the rooms look a little "overused". During my stay people in my party experienced multiple service issue. An item that was to be brought to the room took multiple calls and rather than being delivered at 7 pm, was delivered at 10 pm. One room was not cleaned at all on one day; another had the towels taken away but no fresh ones left and there was a used room service tray left in the hallway by a neighboring room for 3 days. My general impression from the staff was that they just didn't care. I travel a lot. If this was my first stay at a Holiday Inn, it would probably be my last. I have been fortunate to stay in hotels which were much better managed (Peoria, IL; Victoria, TX; San Antonio, TX) so I will continue to use the chain in other cities. Should I find myself in Lafayette again, I won't be staying here. July 17, 2014
Rated 2.0 out of 5.0 by Bad Housekeeping I have stayed at this property many times without a promblem..This Stay was horrible.Housekeeping did a poor job of cleaning the bathroom. Room Service Fruit cup was old and not fit to eat....The food usually is the best in Lafayette.Staff has always been helpful and very nice. Swimming pool is always clean and refreshing. Pillows and bed are really comfortable.... July 14, 2014
Rated 5.0 out of 5.0 by Great Service I am from the Lafayette area and travel there every year in the summer to for business and to visit family. Coincidence...maybe My last visit to this location (3 yrs ago) I received no recognition for being an IHG member and the service was not quite up to par. Room was okay and food was marginal. But, I thought I'd give it another shot to see if things had changed in the last 3 years and I'm glad I did. Upon check-in I was informed of a room upgrade to 1 of the 3 balcony rooms located at the hotel. Strolled up to the room to check it out and what a great view of the city! The room was quite large and very clean. Had a few drinks at the bar and dinner. Bartender was very attentive and the food was excellent. Last few years I stayed at another IHG hotel in the area but due to this last visit I believe I'll be returning to this location from here out. Thanks very much for the changes made since the last visit. It's obvious management is acting on the reviews and care about their guests and reputation. July 9, 2014
Rated 5.0 out of 5.0 by Good hotel, great breakfast crew This is a very nice hotel to stay at. I recommend it to everybody on the project. We will be staying here for the duration of the project July 6, 2014
Rated 5.0 out of 5.0 by Great room great look and feel for this hotel. Looks like going back in time when hotels were grand now with the modern touches. July 2, 2014
Rated 5.0 out of 5.0 by great stay We spent 2 nights there for my son's wedding. Everyone was helpful and courteous. Rooms were clean and quiet. Beds were very comfortable! Slept well! We were able to get our 4 or 5 rooms together with no problem. Was very close (1 or 2 blocks) from wedding venue. Thanks for a great stay! Definitely recommend. July 2, 2014
Rated 5.0 out of 5.0 by Nice Place in Downtown Lafayette I'd recommend this place -- downtown and close to everything. June 30, 2014
Rated 3.0 out of 5.0 by Please start washing the bedding It would be wonderful if you washed all of the bedding between guests- or at least when specifically requested by a guest. June 25, 2014
Rated 1.0 out of 5.0 by A Not-So-Great Place to Stay Will not stay here again because, 1. we had to ask for towels every day (which were practically thrown at us by the man who brought them to our room). 2. Our room keys were deactivated each day of our 3 night stay, so arriving after back at our room on the 3rd floor we then had to go back down the elevator to the desk for new ones. Did I mention this was EVERY day of our stay? 3. Arrived back at our room early Saturday evening to find NO parking spaces. Zero. Was told at the desk that we could park across the street in the corner parking garage. Unacceptable. They do not offer a free breakfast, not even coffee in the lobby. Most hotels that have a restaurant offer vouchers to their guests for free breakfast. A fridge and/or microwave would also be appreciated at these prices. One good note: the beds were comfy. Hope to never have to stay here again, and will not recommend this place to anybody. June 24, 2014
Rated 5.0 out of 5.0 by Friendly Service and Nice Decor Sincere service and Decor is current and well maintained. Breakfast is well done. Parking is an issue during events, but alternate, easily accessible parking is close by. June 22, 2014
Rated 5.0 out of 5.0 by Great Stay Very comfortable, great staff, beautiful setting on the river. I will definitely stay here when I am back in the Owensboro area. June 21, 2014
Rated 5.0 out of 5.0 by PURDUE AREA BEST HOTEL LOCATION IS PERFECT.GREAT STAFF.The Hotel RESTURANT IS AWESOME.swimming pool is refreshing and clean..beds are very comfortable,,Pillows service quick and fresh June 4, 2014
Rated 5.0 out of 5.0 by Lovely hotel Excellent experience. Room was nice and clean. Requested and was given a room with a tub. May 30, 2014
Rated 4.0 out of 5.0 by Need better wifi in rooms Nice hotel but the wifi service in the rooms away from the lobby is absolutely terrible. It's time to update rooms for the business traveler regarding outlets and wifi. Otherwise, nice hotel. May 19, 2014
Rated 4.0 out of 5.0 by One night stay for business Parking at garage across the street and walking in the rain a bit inconvenient. Several parking spots taken by piles of mulch and several contractor trucks with trailers taking up 3 spaces each instead of 1 each. Restaurant is over priced but great service. May 18, 2014
Rated 5.0 out of 5.0 by Great location and Property A great property in the heart of downtown just minutes from Purdue. We will stay again for sure! May 15, 2014
Rated 5.0 out of 5.0 by Front Desk staff is ALLWAYS very helpful and friendly one of the reasons I choose this hotel The room is very comfortable and large with a great view of the city and off into the county. Good choices on the TV and the temperature control is good as some rooms even with a thermostat are too cool or too hot, Whenever I stay in Lafayette I stay here!! Thank you i think you are the best hotel in town! May 12, 2014
Rated 2.0 out of 5.0 by There are better options I have stayed here multiple times and I am not a fan of this property and will only stay here if nothing else is available. The food is mediocre at best. On our last stay we ate breakfast one morning and our server was actually sitting at a both socializing with a couple. After waiting for an unacceptable amount of time, I actually had to approach the booth and interrupt the conversation to request a cup of tea. When she brought the tea selection box there were very few options. Similar issue with the wine "list". There are actually more wines unavailable than available on the list. For this stay, upon check-in I was upgraded to an "executive" room which I am not sure how the smallest room is an upgrade? There is a coffee maker in the room and I use it to make tea. On the first day I used both tea bags that were left in the room and the cleaning staff failed to replace them the remainder of the trip. There is not enough parking for all guests in the lot so be prepared to park your car on the street. There is a nice shuttle parked out front and that's about all it does because their "insurance" only allows it to go to specific places. April 10, 2014
Rated 3.0 out of 5.0 by Had to ask for too many things... paper in the copier in the business center, no coffee in the urn in the lobby, no sugar packets in the basket by the urn, had poke my head in to the kitchen to find the omelette guy, needed new batteries in the TV remote in our room. As for the room, a suite; top floor, nicely appointed but it was windy when we were there and there was a major rattling in the walls. Made it hard to sleep. The maintenance guy did check on the roof and found a loose panel on an A/C unit but it didn't help much. Even when the wind died down the next day, walls still rattled. Staff was pleasant when greeting you the first time in the door but that was where that ended. April 9, 2014
Rated 3.0 out of 5.0 by Recent Stay in Lafayette I have stayed in many, many Holiday Inns and I was actually disappointed in this location. I was upgraded to an Executive Suite which was lovely, but my room lacked a bathtub, mini fridge and a microwave. Those are definitely accomodations that I greatly prefer, hence my disappointment. In addition, on my last day of having my room cleaned, I was greatly surprised to find that my bathroom sink had not been cleaned- makeup and tooth paste remained. Garbage pails not emptied and it appeared that someone had been sitting on my bed after it was made- almost as if they sat on it to watch tv for a bit. I brought it to the attention of the front desk and he gave me a $25 discount, but I thought I should still mention it. Lastly- the food was average. We ordered salads at one point and both of us were greatly disappointed. March 28, 2014
Rated 5.0 out of 5.0 by Great staff and very nice rooms! Great property! The front desk staff are the best! March 24, 2014
Rated 3.0 out of 5.0 by Nice hotel - no fridge or microwave Nice place. Within walking distance to lots of nice restaurants. Would have been even better if it included a fridge and microwave. March 10, 2014
Rated 5.0 out of 5.0 by Great service and good location Great service, staff very friendly and helpfull. Good location, close to my business location. February 3, 2014
Rated 5.0 out of 5.0 by Comfortable Stay We approached this Hotel very late and they were extremely accommodating & friendly. The beds were very comfortable, we had a great night sleep and they had a late checkout at no extra cost. It was great to sleep in without the stress of checking out. Breakfast was wonderful, although if you get the breakfast deal, you get a voucher to use at the restaurant downstairs. Still, was much nicer than the generic buffet breakfast you get elsewhere and well worth it! January 15, 2014
Rated 4.0 out of 5.0 by Graduation weekend Great location; Parking is somewhat limited; Clean rooms and ample space; Front desk staff were very polite and professional. The restaurant staff that we encountered on Sunday morning was horribly incompetent and inefficient. We waited 10 - 15 minutes for them to prepare a table (there were 8 of us) even though more than half of the tables were available. Our server was unfriendly (bordering rude) and displayed no sense of urgency, even though we indicated that two of us needed to leave in 30 minutes to head over to campus. I would suggest that you offer a more convenient and quicker option for breakfast. Overall, I would recommend this hotel to others, but not the restaurant with the current staff. December 19, 2013
Rated 5.0 out of 5.0 by Great Staff and wonderful stay. All Staff was polite and respectful. The room was wonderful and very nice. Great experience. December 11, 2013
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