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Rated 4.5 out of 5 by 1113 reviewers.
Rated 5.0 out of 5.0 by Friendly, affordable, convenient location Super clean room, very comfortable beds with both firm and soft pillows, lots of breakfast buffet choices. The fresh made omlets are Delish. Bus shuttle to parks on time and very convenient. Was given vouchers for free drinks at check in. Quiet hallway. Views of fireworks at night too. Quick walk to downtown disney. Definitely recommend . October 8, 2015
Rated 4.0 out of 5.0 by Nice hotel Hotel is nice - fridge in room wasn't working (disappointed), traffic in this area at night is a NIGHTMARE :(.....HUGE amount of traffic heading INTO downtown disney area. Otherwise, good location, lots of restaurant choices, saw many folks walking to and from. October 7, 2015
Rated 5.0 out of 5.0 by Nice Disney Stay Had a wonderful experience at Downtown Disney Holiday Inn. Hotel was clean, with a great view and very quiet at night. Great link to the transportation system that allowed for good Disney connections. Also the walking distance to Downtown Disney cannot be beat. Can't wait to go back. October 7, 2015
Rated 5.0 out of 5.0 by Overall wonderful hotel experience This was our first time at the hotel and we were pleasantly surprised by the experience. The hotel and staff exceeded our expectations. The staff at all levels were extremely personable, friendly and helpful. The food was delicious and presented well. The beds and pillows were amazing. Plenty of space in our double queen bed rooms. Loved having a balcony. Swimming pool was fun for the whole family for relaxing and playing. The rooms and public areas were kept clean. It was very thoughtful to receive cold water bottles when heading to Disney and upon leaving. Overall this was a wonderful experience. We would definitely stay at this Holiday Inn again when we are in the area for the Disney experience. Included in our group was a Florida resident who comes to Disney World often and stays at many different locations. He too was impressed and would consider staying here on a future trip. October 6, 2015
Rated 5.0 out of 5.0 by Beds Our bed was very comfortable. Room was clean. Great location easy walk to Downtown Disney. October 5, 2015
Rated 5.0 out of 5.0 by Great customer experience My family ( elderly) Mum and Dad , my sister and her Husband and I stayed at the hotel recently for 10 nights. The management and team members lead by Gary the operations director excel in great customer service. The attitude and atmosphere created in the hotel is friendly, positive, welcoming and helpful. If you have a small problem or need help the staff go out of their way to fix things. On a daily basis Gary and the other managers come and talk to you to see how you are getting on. The waiting staff remember your individual requirements, the lady chef who makes the omelettes, is lovely and efficient at her job. Paul on the valet service was very kind to mum who needed a wheelchair and taxi's to go short distances. This hotel has everything you would expect from a Holiday Inn but the staff make it a great experience. In terms of location it is excellent for walking to Disney Springs ( Downtown Disney) and very good connections to all the Disney World Parks. October 5, 2015
Rated 3.0 out of 5.0 by Disappointed Stay When I checked in I was given a room in the tower. I always stay in the back building so I asked for this. The clerk did not tell me that you cannot park in the back or get in the back door due to construction. It took 15 swipes with the key to get in the side door after I lugged all my stuff to the door. I then had to take a long walk to the elevator, get off on the 3rd floor, and then walk about 3/4 of the way down the hallway. The second time I used my key on the outside side door it took 9 swipes. This was not a pleasant stay as you could not rest during the day due to the construction noise. Had I been informed upon check-in I probably would have chosen the tower. October 3, 2015
  • 2015-10-09T13:33:35.943-05:00
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