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Rated 4.5 out of 5 by 769 reviewers.
Rated 5.0 out of 5.0 by The pillows...oh, the pillows! Did anyone else notice the firm and soft pillows! OMG! The last hotel I stayed in was in DC and the pillows were so firm that I could not sleep and my neck was hurting for several days. The Holiday Inn Buena Vista pillows were amazing! I used the soft pillows for my head and the firm ones to prop up my legs to relax my back. I don't need exceptional service, although the employees were very nice and helpful, I just need a comfortable bed to rest my head and good workout facilities--which the HI had. Plus, located conveniently close to Downtown Disney was fantastic! Thank you! December 24, 2014
Rated 5.0 out of 5.0 by Excellent service! The entire staff at this hotel were awesome! Everyone was very friendly and nice. If we needed anything, it was brought to us right away. This alone would bring me back to this hotel. But on top of the awesome staff, the hotel was very nice. 5 star quality. And being within walking distance to downtown disney, we'll definitely be coming back here again! December 24, 2014
Rated 3.0 out of 5.0 by SAY NO TO ROOM 714 I've been before in this hotel and i like it, but after my last visit, i'm not sure if i'll come back, room 714 is a little room at the end of the corner, tiny closet, mini bath room, smaller than the guest bathroom in my townhome ( so...) no place for the hair brush, perfume, tooth brush nothing!!... the closet... it was just .. i don't know how to describe it... no t even place for a suitecase... NO WIFI CONNECTION... i tried many times and nothing. The hotel is nice, the buffet breakfast good, not superduper, but good, nice staff in the restaurant, in the parking... not in the reception desk... they were too unfriendly... ooohhh and the bus to the downtown stopped in all the hotels 5... at least, so bad, after this i didm't try to the parks. December 23, 2014
Rated 5.0 out of 5.0 by Great place to stay when visiting Disney World This hotel is convenient to Downtown Disney and has free shuttle service to the parks. We had no problem getting to and from the parks. The rooms were clean, and every staff member we met was very friendly and helpful. The internet access was easy and very reliable. We would definitely stay here again and would recommend it to our friends. December 22, 2014
Rated 5.0 out of 5.0 by Excellent stay! Excellent stay! Valet and front desk service exceptional! Holiday Inn, Buena Vista exceeded our expectations! December 21, 2014
Rated 3.0 out of 5.0 by Breakfast The value for the price of breakfast was not what we expected. We were not given a menu or price for the breakfast buffet prior to ordering. If we would have known the price we wouldn't have eaten at the hotel. December 21, 2014
Rated 5.0 out of 5.0 by A Magical Stay What a great stay! The staff is incredible! From the help received by the Sales Department to insure our rooms were adjoining, not to mention the upgrade to a Downtown Disney View room, and that was before we arrived. Upon arrival, the Bell Staff and Valet guys were over the top. The great reserved parking right up front for IHG Rewards members was a great surprise. The Front Desk staff was on top of their game. Had a problem with our refrigerator, and the two engineers replaced the problem refrigerator in minutes, and they even switched or drinks over for us! The morning Breakfast Buffet was a great way to start the each day, the omelette station was a great addition to the buffet. The buffet had different items each day, which was great since we were there 4 nights. Did I mention the fresh fruit on the buffet? The housekeepers did the rooms in a better than timely fashion, and were on their game. The fact that we were only minutes to the Magic Kingdom was a plus, and the smile and "Welcome Back" received from every staff member was a great thing each day! Overall one of the best Holiday Inn Experiences! We will definitely come home to this property again!! December 20, 2014
Rated 5.0 out of 5.0 great staff Very friendly, attentive staff. I always enjoy staying at this hotel. December 19, 2014
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