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Rated 4.5 out of 5 by 630 reviewers.
Rated 5.0 out of 5.0 by Overall excellent service. Staff member provided good service. We were able to do early check in and late checkout. Choice of breakfast at reasonable cost. December 13, 2012
Rated 4.0 out of 5.0 by Comfortable hotel next to the parks The situation is good, near the parks, outlet and restaurants. Good staff and service. Rooms are big with comfortable beds. Maybe not too much room in the bath for personal staff. Also, noise from the highway is heard in the room. Good breakfast and dinner. I didn´t like I had to pay for self-parking. December 13, 2012
Rated 5.0 out of 5.0 by Overall Experience. It so nice to come visit.Close to all and very friendly staff. December 13, 2012
Rated 4.0 out of 5.0 by Needs some work The light by the bed didn't work, the switch was broken. The hot water faucet turned in your hand and wasn't tight. The light bulb over the desk was burned out. December 12, 2012
Rated 4.0 out of 5.0 by Quiet stay Nicely updated. Beds were very comfortable. The bath was very small and could have used a fan. Breakfast was reasonable with a number of choices--not just buffet. December 12, 2012
Rated 5.0 out of 5.0 by Great Anniversary Trip Clean, spacious room,Very comfortable Bed and Quiet!!. It made the Disney experience even Better! December 12, 2012
Rated 5.0 out of 5.0 by good experience well managed, process from parking car - checking was a little slow and finding the elevator a challenge - but it is a beauriful well maintained property and the price was great December 12, 2012
Rated 5.0 out of 5.0 by the room was wonderful an staff was great. my husband and i enjoyed the continenta breakfast we hand a great time the hotel was so cloase to downtown disney we walk their every day and the bus service to all the parks was very conviinent and we would stay at this hotle again December 11, 2012
Rated 4.0 out of 5.0 by Great stay with many perks The hotel is located within walking distance of Downtown Disney and had buses running every 30 minutes to parks. The breakfast buffet was exceptional - made to order omelets, fresh fruit, assorted sides and good coffee. Rooms clean and comfortable. Waiter/waitresses were very attentive to service. The only downside to the experience was the elevators and waiting to get on them. December 11, 2012
Rated 5.0 out of 5.0 by Great Rooms, Great Location, & Outstanding Value! The room was very clean and comfortable. My room had a balcony overlooking the very nice pool area. The buffet breakfast was a great value offering something for everyone. The Staff is very friendly and accommodating. This is the 4th time I have stayed at this Hotel. I will continue to stay here on my visits to Disney World as it is a great value and offers shuttle bus service to the Disney World Parks. December 7, 2012
Rated 5.0 out of 5.0 by A++++ The BEST hotel in my opinion to stay in the Disney area. Great hotel and impeccable staff. I will always stay here when in Disney!! December 7, 2012
Rated 5.0 out of 5.0 by Great Servie and oversize Pool The service in all areas was above average. Reception, Bar, Restaurant, Room Service, simple everybody. and room service. Friendly, wishing to help. I also appreciated the price performance. We were in walking distance to Downtown Disney AND had a huuuge pool. But still reasonably priced! December 5, 2012
Rated 5.0 out of 5.0 by BEST mid-range hotel. Anywhere. Period. Although I have stayed at this Holiday Inn at Downtown Disney before, and thought the room, service and other amenities excellent, it actually just got better with my last visit. Although bit disappointed with the view from my "pool view" room in the corner, everything else more than made up for it. Fresh-bewed coffee by the cup in our room, microwave, safe, comfortable bed and tasteful appointments -- all were to be expected. However, the atomic water pressure in the tub and sink did not extend to the shower -- where I literally had to run around under the shower head to get wet. A word on the way out to the desk -- and that night -- the BEST shower ever! These people know customer service. And we WILL be back! December 4, 2012
Rated 5.0 out of 5.0 by Great room with very comfy beds! We stayed at your hotel November 7 to 14, 2012. The room was spacious and the beds very comfortable! We did the Disney parks with our two boys and the shuttle bus was always on time....did not have to wait long, it was very convenient. We were just a very short walk to Downtown Disney... The pool was heated and clean and the kids loved it! We took the breakfast plan and we were not disappointed...the buffet was delicious! The staff was extremely friendly and went out of their ways to help us in any way. We would definitely recommend this hotel and would stay here again! Thank you for making our stay very enjoyable! December 3, 2012
Rated 5.0 out of 5.0 by Great place to stay. Helpful and friendly staff. Great location, reasonably priced rooms. December 2, 2012
Rated 5.0 out of 5.0 by Great location and rooms We only got to stay one night for a short trip. Hotel was clean, comfortable beds, great location, and great price. We will stay again. November 29, 2012
Rated 5.0 out of 5.0 by family week at disney all of the staff was helpful and friendly during our entire stay November 29, 2012
Rated 5.0 out of 5.0 by The best value at WDW. The hotel was great, but the staff from Paul and Mohammed(valets), to the restaurant staff(do ask for Amelia or Zeny) were fabulous! When you book this hotel do book the rate with parking and breakfast buffet. Omelets and waffles to order, and some great fresh fruit(pineapples). I think they had an orchard in the back yard, lol. We had room service one night and the cheeseburgers were huge and excellent. Save your money in the park and eat at the hotel restaurant. It is a much better value for your money. We had a nice big room with comfortable beds. I do wish they had better cable, but that is a minor thing. When we come to Orlando again, it will be the Holiday Inn LBV for the Hager family. November 29, 2012
Rated 5.0 out of 5.0 by Great and functional hotel! I love this hotel! Very functional, great service, easy access, good food and very clean. I have stayed twice and looking forward to a third. November 28, 2012
Rated 5.0 out of 5.0 by Close to Disney Clean, modern and friendly staff. We have stayed at this property several times over the last 3 years. November 27, 2012
Rated 5.0 out of 5.0 by Great Hotel I came down to my son's wedding that was at the Holiday Inn on November 18th. The staff was wonderful and friendly the rooms were comfortable. I liked the location. The wedding was beautiful Sacsha did a wonderful job and everything went well. The D.J. was great also. The food was good and it turned out just as they wanted. I would recommend the Holiday Inn at Lake Buena Vista, FL to anyone that is looking to get married in or around Orlando. November 27, 2012
Rated 5.0 out of 5.0 by great location & service I arrived on a Friday early in the morning. The staff was able to get me a room which was really nice. I was expecting my luggage woud be held, but they found an available room. The hotel is in a perfect location for visiting Downtown Disney. Maybe it was the weather, but the pool water was on the cold side for mid-November. I did enjoy the hot tub. Staff was also helpful when printer wasn't working in the computer area. I needed to print my boarding pass and staff allowed me to use one of the front desk computers. I would stay here again. November 25, 2012
Rated 5.0 out of 5.0 by Great service and great value This hotel is a great value! I was in the area for a conference and paid less than half what my co-workers paid to stay in the "official" conference hotel at WDW. The room was spacious and clean; it wasn't luxurious, but it had updated furniture and a comfortable bed. The thing that stood out for me, though, was that the customer service was excellent. The staff members at the front desk, valet stand, and room service were very friendly and helpful! November 23, 2012
Rated 5.0 out of 5.0 by Great location and well run hotel Everyone at this Holiday Inn was excellent. The staff were all friendly and helpful. Would recommend to others and I will return here again. November 23, 2012
Rated 5.0 out of 5.0 by Exceptional Rooms and Friendly Staff I was pleasently surprised at the Holiday Inn Lake Buena Vista. I was warmly welcomed and felt at ease when checking in, and found the overall experience a perfect example of "hospitality" November 20, 2012
Rated 5.0 out of 5.0 by Great hotel that cares about good service We have been so many times, always staying within Disney. This time I wanted to be on property but try a more relaxed less "Disney everything" hotel with the kids. This was it. A few minutes from downtown, it is a gem that has great customer service and value. Kids eat FREE! I didnt know that until we got there but as a mom traveling alone I thought for sure they would only give 1 child free but no, both were always free, every meal---bonus! Every person from the front desk to the bar to housekeeping was always making sure we were happy and comfortable. Everything I wanted, I got---extra morning coffee, extra towels and even a room change without batting an eye. Clean rooms, relaxing hotel and pool. Thank you for caring and making sure that all of the employees feel the same. Parking fees stunk, but, honestly it want much and everything else offset it. Caring makes a difference! November 18, 2012
Rated 3.0 out of 5.0 by Great experience except for the lack of heating Had a great experience at the Downtown Disney Holiday Inn Resort, best so far of the three times we have been there. Stayed in the pool view room (in the side wing building) and it was well worth the extra cost over a standard view room. The room was more spacious, and better appointed. One notable issue: the thermostat in our room was fine for cold air, but still gave cold air even when put at a temp of 80 degrees. That made the first night so freezing we were both slightly ill in the morning. We only got blankets after 5am from a security guard, who was the only person available on call at the time, since the first request/order for blankets with housekeeping around 1am never showed up. (Note: if you need "blankets" ask for "comforters" otherwise you get their thickened sheets). Since we loved the room we chose not to complain and risk being moved to a lesser room (its happened to us before in other hotels, especially since we like to vacation in Fall and Winter, and heating problems are apparently a pretty common issue). But if this could be an issue for your stay, double check the room for the amenities you need to have working during your stay when you first enter the room. November 18, 2012
Rated 5.0 out of 5.0 by Awesome Love it!!! Very convenientt, very friendly staff!!! Planning to go back in February ;-) November 18, 2012
Rated 5.0 out of 5.0 by great location great location to disney xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx November 18, 2012
Rated 5.0 out of 5.0 by Relaxing time at great lcoation Both guests and staff were so friendly. This hotel is in a great location - very easy walk to Downtown Disney. The bus service to the parks is very convenient too. The room was very nice - clean and comfortable. November 18, 2012
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