Rated 4.4 out of 5 by 188
Rated 5.0 out of 5.0 by PerryP Excellent Experience and location
I am a first timer at this Holiday inn. I honestly didnt expect too much however to my surprise this Holiday Inn is above the rest . The location , excellent friendly service, very clean, comfortable rooms.
This hotel has ample parking close to the mall and centrally located in Laval. I visit Laval atleast 6 times a year and this will be the place I will re book.
September 1, 2015
Rated 1.0 out of 5.0 by Dan9506 Check-in Nightmare
Checked in to the hotel at 11:30 PM after a long day. First room they sent me to was clearly not properly serviced. The bed was made but there were crumped receipts on the dresser and used soap and shampoo in the bathtub.
The second room had someone else's baggage in the room when I opened the door. I didn't actually see the guest, just the bags. Hopefully, they weren't in the room !
The third room was fine.
I would have expected to be contacted by someone after the issues checking in, but was not contacted other than the girl on the Front Desk saying they were sorry !
August 28, 2015
Rated 4.0 out of 5.0 by The Professional Nice place to stay in Laval.
My air conditioner made quite a racket throughout the night, but it was only in the morning that I saw the panel hadn't been closed properly. The staff wasn't very sympathetic that my key card to the room didn't work well at all, or that my sleep was affected by the noise from the air conditioner. Still, nice location and room. I would give it another shot probably.
August 20, 2015
Rated 5.0 out of 5.0 by moumou64 acces aux chambres
il n'y a qu'un seul ascenceur et aucune possibilité d'utiliser l'escalier pour se déplacer. Il y a plusieurs années, en mars, il y a eu une tempête de neige, un bris de courant et on ne pouvait pas avoir accès aux chambres autrement qu'en passant par l'extérieur!
August 19, 2015
Rated 5.0 out of 5.0 by Ralph111 Laval Holiday Inn
Hotel was very comfortable and staff is very helpful.
August 19, 2015
Rated 5.0 out of 5.0 by alwaystwente Waiter was excellant
The waiter at breakfast was excellent and so was the food at breakfast.
August 18, 2015
Rated 4.0 out of 5.0 by dundas Cindy's review
The only thing I found weren't the best was:
**The size of the pool was too small.
**Because we had a group rate for a wedding, we did not receive a free breakfast. This was very inconvenient for myself and our guests who came from distances out of province.
August 17, 2015
Rated 5.0 out of 5.0 by abadani Very Nice Hotel with Freindly staff
We stayed there for four nights , Hotel is nice and clean with very friendly staff. Breakfast was good as well, I will be back in Holiday Inn Laval.
August 16, 2015