Rated 4.3 out of 5 by 590
Rated 5.0 out of 5.0 by mikeyb2276 Always a confortable stay
Great nights sleep is guaranteed at this hotel. Attentive staff and perfect location for my business requirements.
May 23, 2016
Rated 5.0 out of 5.0 by Clive Ant Anothergood stay at Brent Cross
The hotel is clean and the staff are attentive. Close proximety to London is good.
May 22, 2016
Rated 4.0 out of 5.0 by Eddie Bayne Great stay due to wonderful staff !!!
I traveled from Glasgow and had delays and wrong directions from train company staff in London so wasn't the happiest traveler by the time I got to central London !!! I got to Victoria rail station and phoned the Hotel to find out the nearest real station to the hotel ??? all I was expecting was "the name of the nearest rail station " and I have done this with so may hotels in the past , some help some dont even know !!!! to my surprise the receptionist asked me ok where are you now ??? I told her and she said ok , get on Norther line to Euston then get on Piccadilly line and get of at Brent Cross and I will send a driver to pick you up !!!! wow ..... I was shocked so detailed info and so helpful , I done what she said and got to Brent Cross phoned her again and in mins the car was there for me :) when I checked in I coulnt not thank the girl enough ..her name was Beata she was so nice and so helpful , I told her I had a bad day traveling and her reply was " what ever we can do at the hotel to make your say a better one please let us know. So I want to say a huge thank you to Beata ( for me staying away so much the way I am treated when I check in is the most memorable eg. if I stay at not so nice hotel things don't seem as bad if the reception staff are great and make me feel truly welcome without over doing it , and the comments and feed back will always be better ) , also at bar there was a cool guy serving me called Mahmut he was a great guy to chat with in between him serving and all over the place doing what he had to do , on check out also great happy smiling girl and genuinely caring , am sorry I didn't write her name down ( I arrived 12/5 , depart 13/5 Res no 42581 room 901 , she had a beautiful smile and I told her , hope she wasn't to embarrassed. Please thank your wonderful staff from me :) am a platinum member 303696005 and they made me feel so welcome :) thank you very much.
May 18, 2016
Rated 4.0 out of 5.0 by Adeyg14 Comfortable bed, good service could improve dining and evening menu
Overall very good. There were some minor glitches but not enough to stop me going back.
May 16, 2016
Rated 5.0 out of 5.0 by Bapon Love this hotel
We find this hotel very conveniently placed at the end of the M1. We can park our car then use their shuttle service to take us to the bus stop or underground station in order to use the public transport. The staff are very friendly and always smiling and eager to help. I can always rely on them to assist us with any queries we may have regarding our stay and trip.
May 12, 2016
Rated 4.0 out of 5.0 by dadross123 great staff
Good location and very convenient for the city, very good welcoming staff, relaxing environment
May 6, 2016
Rated 5.0 out of 5.0 by fa***tom Ottimo albergo
Un ottimo albergo, pulito e confortevole.
Personale molto cordiale e disponibile.
Ottimo il servizio di navetta da e per la stazione della metropolitana e centro commerciale vicino
May 2, 2016
Rated 5.0 out of 5.0 by Toffee18 Excellent hotel. Friendly staff
Stayed 2 nights for a trip to Wembley. Excellent hotel. Friendly staff. Room clean and comfortable. Surprisingly quiet considering being located on a busy road. Lots of parking spaces available. Lovely breakfast and evening meal. Would definitely stay again.
April 26, 2016